TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Deluxe Reviews

Read unbiased reviews from real TurboTax Live Assisted Deluxe customers. Maximize deductions and credits with unlimited expert advice and a final review before you file.

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Rated 5 out of 5 by from 5 stars always straightforward, simple, and not intimidating.
Date published: 2023-04-18
Rated 3 out of 5 by from Need improvement to 2020 COVID treatment Nightmare. IRA disaster disbursement does not show as income in summary unless you pay and print PDF to review. Out of state income is duplicated on MA return forcing manual filing due to the exception. Product insufficiently tested.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbotax mostly functional but some difficulties The tool is overall functional but there are some areas that can be very difficult to use. Examples, modification of forms was not available, requiring deletion and re-entering. some help topics answers provided not as helpful as searching online and finding intuit answers, and no place to enter discount codes offered and then customer service would not help apply discount or cancel order so I could renenter order with my disciount code.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy step-by-step process! TurboTax was easy to use with helpful "Help" information
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is Amazing Love the ease of the walk through and all questions answered easily!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Super helpful Easy to navigate and extremely helpful. Also informative!
Date published: 2023-04-18
Rated 5 out of 5 by from Easy I like that is easy to use. I'm very satified with Turbo Tax.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax work for the working Went to a tax professional and basically all I got was another bill. Turbo Tax gets it done, answers questions, and makes it simple.
Date published: 2023-04-18
Rated 4 out of 5 by from Consistent I've been using Turbo for 6 years now and I feel like they should offer some kind of discount like not charging $40 to e-file. I keep coming back because it's simple and easy to follow. Granted, it's expensive but I like the ease and convenience being able to file my own taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax saves your time & money. I especially like that info can be imported, but one must be vigilant that a banking institution or investment company have updated their info. As one goes from section to section, Turbo Tax makes sure that all is understood with prompts to lead you to info you need or making needed changes or corrections. Preparer can always go back to any page or part of a section as needed. Turbo Tax provides the tax due or a refund from info one provides. E-Filing is made easy & quick. Tax payments are paid by providing checking account and routing #s.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1067
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from 5 stars always straightforward, simple, and not intimidating.
Date published: 2023-04-18
Rated 3 out of 5 by from Need improvement to 2020 COVID treatment Nightmare. IRA disaster disbursement does not show as income in summary unless you pay and print PDF to review. Out of state income is duplicated on MA return forcing manual filing due to the exception. Product insufficiently tested.
Date published: 2023-04-18
Rated 3 out of 5 by from Turbotax mostly functional but some difficulties The tool is overall functional but there are some areas that can be very difficult to use. Examples, modification of forms was not available, requiring deletion and re-entering. some help topics answers provided not as helpful as searching online and finding intuit answers, and no place to enter discount codes offered and then customer service would not help apply discount or cancel order so I could renenter order with my disciount code.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy step-by-step process! TurboTax was easy to use with helpful "Help" information
Date published: 2023-04-18
Rated 5 out of 5 by from TurboTax is Amazing Love the ease of the walk through and all questions answered easily!!!
Date published: 2023-04-18
Rated 5 out of 5 by from Super helpful Easy to navigate and extremely helpful. Also informative!
Date published: 2023-04-18
Rated 5 out of 5 by from Easy I like that is easy to use. I'm very satified with Turbo Tax.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax work for the working Went to a tax professional and basically all I got was another bill. Turbo Tax gets it done, answers questions, and makes it simple.
Date published: 2023-04-18
Rated 4 out of 5 by from Consistent I've been using Turbo for 6 years now and I feel like they should offer some kind of discount like not charging $40 to e-file. I keep coming back because it's simple and easy to follow. Granted, it's expensive but I like the ease and convenience being able to file my own taxes.
Date published: 2023-04-18
Rated 5 out of 5 by from Turbo Tax saves your time & money. I especially like that info can be imported, but one must be vigilant that a banking institution or investment company have updated their info. As one goes from section to section, Turbo Tax makes sure that all is understood with prompts to lead you to info you need or making needed changes or corrections. Preparer can always go back to any page or part of a section as needed. Turbo Tax provides the tax due or a refund from info one provides. E-Filing is made easy & quick. Tax payments are paid by providing checking account and routing #s.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1067