TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Disappointing Halfway through my filing, I realized the download product didn't have ability to import crypto csv files while the online solution does which was disappointing and caused me to make the double effort of having to create a file with the online solution to validate if I had my numbers correct. Turbo tax should do a better job of calling out the differences and pointing people to the right solution BEFORE they make a purchase.
Date published: 2021-05-17
Rated 2 out of 5 by from Getting too expensive! This is the last time I use TurboTax. While they make it easy, it gets more and more expensive to file every year, and you neve know how much you are going to pay until the very end! There are so many other good free alternatives.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Great Anthony helped a lot on advice. I used the expert advice button and it worked out great!
Date published: 2021-05-17
Rated 4 out of 5 by from I found it easy to use. I found it very helpful. I did have trouble following instructions. It would be useful to have a introduction session.
Date published: 2021-05-17
Rated 1 out of 5 by from Poor Experience There was clearly something wrong with the VM integration for the downloaded version. I continually had to change my screen resolution in order to move forward with some portions of the process. I would recommend not downloading from the web and maybe try to file online instead.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is excellent! TurboTax was easy to download and we found it very easy to use. The program was very thorough. TurboTax Deluxe gave us excellent suggestions.
Date published: 2021-05-17
Rated 5 out of 5 by from great Very helpful - easy to understand - and a great tax fee free
Date published: 2021-05-17
Rated 5 out of 5 by from I Love Turbo Tax I've used Turbo Tax for years, so easy and convenient!
Date published: 2021-05-17
Rated 5 out of 5 by from IT WORKED it was easy to navigate and had helpfull little suggestions that would pop up and lead me on the right track.
Date published: 2021-05-17
Rated 1 out of 5 by from TurboTax Wasn't What it Used to Be Each year the benefits lessen and the costs increase. This year, I would have had to upgrade to "Deluxe" in order to enter my qualifiable tax credit for debt payments AND upgrade to "Premium" in order to pay for my filing with Turbo Tax AND consent to third-party data exploitation in order to e-file. GOODBYE
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 746
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Disappointing Halfway through my filing, I realized the download product didn't have ability to import crypto csv files while the online solution does which was disappointing and caused me to make the double effort of having to create a file with the online solution to validate if I had my numbers correct. Turbo tax should do a better job of calling out the differences and pointing people to the right solution BEFORE they make a purchase.
Date published: 2021-05-17
Rated 2 out of 5 by from Getting too expensive! This is the last time I use TurboTax. While they make it easy, it gets more and more expensive to file every year, and you neve know how much you are going to pay until the very end! There are so many other good free alternatives.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Great Anthony helped a lot on advice. I used the expert advice button and it worked out great!
Date published: 2021-05-17
Rated 4 out of 5 by from I found it easy to use. I found it very helpful. I did have trouble following instructions. It would be useful to have a introduction session.
Date published: 2021-05-17
Rated 1 out of 5 by from Poor Experience There was clearly something wrong with the VM integration for the downloaded version. I continually had to change my screen resolution in order to move forward with some portions of the process. I would recommend not downloading from the web and maybe try to file online instead.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is excellent! TurboTax was easy to download and we found it very easy to use. The program was very thorough. TurboTax Deluxe gave us excellent suggestions.
Date published: 2021-05-17
Rated 5 out of 5 by from great Very helpful - easy to understand - and a great tax fee free
Date published: 2021-05-17
Rated 5 out of 5 by from I Love Turbo Tax I've used Turbo Tax for years, so easy and convenient!
Date published: 2021-05-17
Rated 5 out of 5 by from IT WORKED it was easy to navigate and had helpfull little suggestions that would pop up and lead me on the right track.
Date published: 2021-05-17
Rated 1 out of 5 by from TurboTax Wasn't What it Used to Be Each year the benefits lessen and the costs increase. This year, I would have had to upgrade to "Deluxe" in order to enter my qualifiable tax credit for debt payments AND upgrade to "Premium" in order to pay for my filing with Turbo Tax AND consent to third-party data exploitation in order to e-file. GOODBYE
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 746