TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy & Fast Very easy to use and had great features if you have questions and where to find what you need to complete your return!
Date published: 2021-02-25
Rated 3 out of 5 by from Turbo Tax was not as good this year. Received little to no support from Turbo Tax staff. Was getting VERY frustrated.
Date published: 2021-02-25
Rated 5 out of 5 by from quick and easy My dad and I were able to use the step by step process without needing live help
Date published: 2021-02-25
Rated 1 out of 5 by from not good someone used my son as a dependent when he’s my dependent
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax is amazing!! My live expert help was amazing! They helped me in every way possible! Answered all of my questions!
Date published: 2021-02-25
Rated 3 out of 5 by from Turbo Tax Premier is Average, maybe. I used to be able to use Turbo Tax Deluxe for my one rental property, but now I am forced to use the Premier version for the last few years. Frankly, I think it's over priced for that one feature. This year I had three problems with the Premier edition. 1. The cost basis for 2 of my 1099-R statements did not transfer to my PA return, for which I didn't get any alert and only found by accident. 2. I could not use my credit card to add Audit Defense. The program went into a loop that the very helpful support agent could not resolve but she provided an alternative method to get the job done - outside of Turbo Tax. 3. One of the forms on the rental property did not get a field updated from the previous year but that did show up as an error on the final review.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo tax does a great job Easy to use and does a complete job cannot wait till next year
Date published: 2021-02-25
Rated 5 out of 5 by from One of the best Tax filing website Have been using Turbo Tax for many years now. This has been by far the best tax filing website. Very easy and step-by-step instructions for simple as well as complicated tax filing scenarios. This makes my life easier
Date published: 2021-02-25
Rated 5 out of 5 by from So simple Just answer the questions, click a few buttons and boom - you're done.
Date published: 2021-02-25
Rated 5 out of 5 by from turbotax IS BEST this Turbo tax is amazing and help me while i have bad issue as they fixed it! thank you for it.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 74
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy & Fast Very easy to use and had great features if you have questions and where to find what you need to complete your return!
Date published: 2021-02-25
Rated 3 out of 5 by from Turbo Tax was not as good this year. Received little to no support from Turbo Tax staff. Was getting VERY frustrated.
Date published: 2021-02-25
Rated 5 out of 5 by from quick and easy My dad and I were able to use the step by step process without needing live help
Date published: 2021-02-25
Rated 1 out of 5 by from not good someone used my son as a dependent when he’s my dependent
Date published: 2021-02-25
Rated 5 out of 5 by from Turbotax is amazing!! My live expert help was amazing! They helped me in every way possible! Answered all of my questions!
Date published: 2021-02-25
Rated 3 out of 5 by from Turbo Tax Premier is Average, maybe. I used to be able to use Turbo Tax Deluxe for my one rental property, but now I am forced to use the Premier version for the last few years. Frankly, I think it's over priced for that one feature. This year I had three problems with the Premier edition. 1. The cost basis for 2 of my 1099-R statements did not transfer to my PA return, for which I didn't get any alert and only found by accident. 2. I could not use my credit card to add Audit Defense. The program went into a loop that the very helpful support agent could not resolve but she provided an alternative method to get the job done - outside of Turbo Tax. 3. One of the forms on the rental property did not get a field updated from the previous year but that did show up as an error on the final review.
Date published: 2021-02-25
Rated 4 out of 5 by from Turbo tax does a great job Easy to use and does a complete job cannot wait till next year
Date published: 2021-02-25
Rated 5 out of 5 by from One of the best Tax filing website Have been using Turbo Tax for many years now. This has been by far the best tax filing website. Very easy and step-by-step instructions for simple as well as complicated tax filing scenarios. This makes my life easier
Date published: 2021-02-25
Rated 5 out of 5 by from So simple Just answer the questions, click a few buttons and boom - you're done.
Date published: 2021-02-25
Rated 5 out of 5 by from turbotax IS BEST this Turbo tax is amazing and help me while i have bad issue as they fixed it! thank you for it.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 74