TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Very Good Convenient and on my time schedule and very easy to follow through.
Date published: 2021-05-17
Rated 4 out of 5 by from Easy but Issues with State Overall easy and great software... Still doesn't include Louisiana Form 10606 with my return so I get flagged every year and I have to work with the state to explain why I don't owe more money.
Date published: 2021-05-17
Rated 1 out of 5 by from Turbo Tax is not what it used to be. I have religiously used Turbo Tax since about 1989. I would always pre-purchase the next year's version when I finished and filed my return. For the third year in a row, Turbo Tax couldn't find my previous year's return and I had to input everything again from scratch. I'm getting too old for this. I can't find a phone number to call or any way to speak with someone from Intuit. I've had it. I will be looking at other ways to file next tax season.
Date published: 2021-05-17
Rated 5 out of 5 by from DoorDasher I have HR Block for YEARS. This year I picked up a side gig: doordashing. Using the other company I could hardly find any help on side jobs. I tried TurboTax and all the information and questions were upfront. I am not an accountant but do have some odd topics that needed covered and I feel as if TurboTax asked all the questions I needed and put the topics front and center not hide deep down in some large software package.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is comprehensive and thorough! Turbo Tax is easy to use and I've been using it for over a decade. I recommend it to anyone!
Date published: 2021-05-17
Rated 5 out of 5 by from Good stuff. Very detailed and easy to use. It took quite a while to finish, but it was worth it. I will probably use it again next year.
Date published: 2021-05-17
Rated 1 out of 5 by from Getting charged and it's supposed to be free Suck wasn't free So why am I'm paying for something that supposed to be free
Date published: 2021-05-17
Rated 4 out of 5 by from Love TurboTax, but transfer of information problem Turbo Tax recommended password protection in 2019. I have used Turbo Tax for years and loved it, so I bought it again this year. Data did not transfer from 2019 to 2020 1040 forms. Your Q&A said it was because 2019 was password protected. I was unable to undo the password protection on the 2019 tax return. I could not find a way fix the problem. When I discovered this, I went back to the 2020 forms and undid the password protection. I am hoping it worked! I had to enter everything manually for 2020. I did not get the 5 year comparison/look back or the 2 year schedule C comparison. I am hoping that in 2021 you will have a fix for this problem because it is aggravating - to say the least.
Date published: 2021-05-17
Rated 5 out of 5 by from Best Tax Filing Experience Ever I hate doing my taxes and stress about it every year. This has been the best experience doing my taxes i could ever imagine. This product was so easy to use and I would have never thought about getting a refund using all the tools they have.
Date published: 2021-05-17
Rated 2 out of 5 by from Frustrating and chat was not helpful Usually happy with TurboTax but this time was very frustrating. Kept making me change things and then change them back. Chat didn't provide any help.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 650
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is Very Good Convenient and on my time schedule and very easy to follow through.
Date published: 2021-05-17
Rated 4 out of 5 by from Easy but Issues with State Overall easy and great software... Still doesn't include Louisiana Form 10606 with my return so I get flagged every year and I have to work with the state to explain why I don't owe more money.
Date published: 2021-05-17
Rated 1 out of 5 by from Turbo Tax is not what it used to be. I have religiously used Turbo Tax since about 1989. I would always pre-purchase the next year's version when I finished and filed my return. For the third year in a row, Turbo Tax couldn't find my previous year's return and I had to input everything again from scratch. I'm getting too old for this. I can't find a phone number to call or any way to speak with someone from Intuit. I've had it. I will be looking at other ways to file next tax season.
Date published: 2021-05-17
Rated 5 out of 5 by from DoorDasher I have HR Block for YEARS. This year I picked up a side gig: doordashing. Using the other company I could hardly find any help on side jobs. I tried TurboTax and all the information and questions were upfront. I am not an accountant but do have some odd topics that needed covered and I feel as if TurboTax asked all the questions I needed and put the topics front and center not hide deep down in some large software package.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is comprehensive and thorough! Turbo Tax is easy to use and I've been using it for over a decade. I recommend it to anyone!
Date published: 2021-05-17
Rated 5 out of 5 by from Good stuff. Very detailed and easy to use. It took quite a while to finish, but it was worth it. I will probably use it again next year.
Date published: 2021-05-17
Rated 1 out of 5 by from Getting charged and it's supposed to be free Suck wasn't free So why am I'm paying for something that supposed to be free
Date published: 2021-05-17
Rated 4 out of 5 by from Love TurboTax, but transfer of information problem Turbo Tax recommended password protection in 2019. I have used Turbo Tax for years and loved it, so I bought it again this year. Data did not transfer from 2019 to 2020 1040 forms. Your Q&A said it was because 2019 was password protected. I was unable to undo the password protection on the 2019 tax return. I could not find a way fix the problem. When I discovered this, I went back to the 2020 forms and undid the password protection. I am hoping it worked! I had to enter everything manually for 2020. I did not get the 5 year comparison/look back or the 2 year schedule C comparison. I am hoping that in 2021 you will have a fix for this problem because it is aggravating - to say the least.
Date published: 2021-05-17
Rated 5 out of 5 by from Best Tax Filing Experience Ever I hate doing my taxes and stress about it every year. This has been the best experience doing my taxes i could ever imagine. This product was so easy to use and I would have never thought about getting a refund using all the tools they have.
Date published: 2021-05-17
Rated 2 out of 5 by from Frustrating and chat was not helpful Usually happy with TurboTax but this time was very frustrating. Kept making me change things and then change them back. Chat didn't provide any help.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 650