TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65145 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Awful Experience I paid for a live expert and uploaded all the files. I talked with my live expert a few times to get my taxes filed. At the end, I had to pay out $3500, so I needed a few weeks to accumulate the funds. As I logged back in, I found that my tax return was deleted because they "didnt hear from me" and it was too late to get another expert to file. I had to do it all manually by myself. How can you delete my tax return BEFORE the tax date. Awful, awful experience.
Date published: 2021-05-16
Rated 2 out of 5 by from Can simple printing be so complicated After all the taxes then there is the adobe commercial. I downloaded all and still cannot print. It is there but the "program" simply says there is an error and does not send it to the printer
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax is awesome Online Turbo Tax is easy, simple, free. All I had to do is go online and enter the info as prompted and it was done!
Date published: 2021-05-16
Rated 5 out of 5 by from Paying an accountant no more thanks to TurboTax! I have always paid a CPA to due my taxes as they are slightly complicated. However, this year I decided to try TurboTax. It was easy! TurboTax led me through the whole process. The UI was simply, sophisticated, and designed well. Great online product.
Date published: 2021-05-16
Rated 5 out of 5 by from simple and quick I am a first time user and i can say it was simple to do, i will not go to a tax agent again while turbotax is around.
Date published: 2021-05-16
Rated 4 out of 5 by from Question5 I can't understand why TurboTax always requires me to complete Form 2210 every year even when I am getting a refund. It always checks the "C box" and my income does not vary that much through the year although in December some Mutual Funds pay higher that usual dividends.
Date published: 2021-05-16
Rated 3 out of 5 by from Meh Same old, same old, same old, features not very useful
Date published: 2021-05-16
Rated 1 out of 5 by from TurboTax 2020 Is FULL OF BUGS! Would not 1) load without Windows compatibility problems, 2) activate without scaling problems, 3) startup initially without updating which had Windows compatibility issues, 4) import brokerage information; had to laboriously enter everything by hand. Doesn't anybody test this before releasing it?! Worst software experience ever!
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax is awesome!!!!!! I took the max option , they made sure I got the most deductions that I could. Step by step instructions. If i questioned anything they had help ready and available
Date published: 2021-05-16
Rated 5 out of 5 by from easy to use software is easy to use and very helpful tips will use again
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 6009
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Awful Experience I paid for a live expert and uploaded all the files. I talked with my live expert a few times to get my taxes filed. At the end, I had to pay out $3500, so I needed a few weeks to accumulate the funds. As I logged back in, I found that my tax return was deleted because they "didnt hear from me" and it was too late to get another expert to file. I had to do it all manually by myself. How can you delete my tax return BEFORE the tax date. Awful, awful experience.
Date published: 2021-05-16
Rated 2 out of 5 by from Can simple printing be so complicated After all the taxes then there is the adobe commercial. I downloaded all and still cannot print. It is there but the "program" simply says there is an error and does not send it to the printer
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax is awesome Online Turbo Tax is easy, simple, free. All I had to do is go online and enter the info as prompted and it was done!
Date published: 2021-05-16
Rated 5 out of 5 by from Paying an accountant no more thanks to TurboTax! I have always paid a CPA to due my taxes as they are slightly complicated. However, this year I decided to try TurboTax. It was easy! TurboTax led me through the whole process. The UI was simply, sophisticated, and designed well. Great online product.
Date published: 2021-05-16
Rated 5 out of 5 by from simple and quick I am a first time user and i can say it was simple to do, i will not go to a tax agent again while turbotax is around.
Date published: 2021-05-16
Rated 4 out of 5 by from Question5 I can't understand why TurboTax always requires me to complete Form 2210 every year even when I am getting a refund. It always checks the "C box" and my income does not vary that much through the year although in December some Mutual Funds pay higher that usual dividends.
Date published: 2021-05-16
Rated 3 out of 5 by from Meh Same old, same old, same old, features not very useful
Date published: 2021-05-16
Rated 1 out of 5 by from TurboTax 2020 Is FULL OF BUGS! Would not 1) load without Windows compatibility problems, 2) activate without scaling problems, 3) startup initially without updating which had Windows compatibility issues, 4) import brokerage information; had to laboriously enter everything by hand. Doesn't anybody test this before releasing it?! Worst software experience ever!
Date published: 2021-05-16
Rated 5 out of 5 by from turbo tax is awesome!!!!!! I took the max option , they made sure I got the most deductions that I could. Step by step instructions. If i questioned anything they had help ready and available
Date published: 2021-05-16
Rated 5 out of 5 by from easy to use software is easy to use and very helpful tips will use again
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 6009