TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Solid Software I have used Turbo tax for 9 years now and have never been forced to upgrade with no increased return. It is not right that if I contribute to a retirement fund that I should be forced to upgrade. All of that money has already been taxed. I also think it is excessive to charge $40 to withdraw that upgrade fee from my federal returns. I'll probably look into other options for next year
Date published: 2021-04-14
Rated 4 out of 5 by from I don't like not being able to see the real forms. I talked to three helpers: Connie, Victor and Rana. This was necessary to untangle the strange things the software was doing with my data. I had to file in two states as well the Fed. I am an experienced tax preparer but still needed help. Thank you.(well worth the costs).
Date published: 2021-04-14
Rated 5 out of 5 by from Easy and Fast Step by step turtoring makes it easy and friendly to use.
Date published: 2021-04-14
Rated 2 out of 5 by from There is a Problem I had a problem transferring data from Merrill Lynch to Turbo Tax. The program would stop working. I used the Help chat system to try to fix the problem and got useless information. I talked to specialists for hours and that didn't work. I finally upgraded the product and got help from a tax expert (Scott) who helped me bypass the problem and I successfully completed my return.
Date published: 2021-04-14
Rated 5 out of 5 by from ITS AWSOME turbo tax is FAST AND EASY i love using this is my second year
Date published: 2021-04-14
Rated 5 out of 5 by from Turbotax is awesome I tried a couple other online tax services and this is the only one that works.
Date published: 2021-04-14
Rated 4 out of 5 by from Sold a Rental Home I had to report the sale of a rental property that was held for 18 years. Turbo tax got me through the most of it and with Tubo Tax help I was able to complete my return. The in person assistance was outstanding!
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo is easy to use I did not interact with any Turbo personnel. The experience overall was a good one
Date published: 2021-04-14
Rated 3 out of 5 by from Advertised as free, but not Upset that this is advertised as free, but because I have student loan interest I've paid I have to upgrade to deluxe. Then upgrading for my state is an extra $50. So $150 to file is ridiculous.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax is the Best Been using TurboTax Premier for years and find the product comprehensive and easy to use.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 6007
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Solid Software I have used Turbo tax for 9 years now and have never been forced to upgrade with no increased return. It is not right that if I contribute to a retirement fund that I should be forced to upgrade. All of that money has already been taxed. I also think it is excessive to charge $40 to withdraw that upgrade fee from my federal returns. I'll probably look into other options for next year
Date published: 2021-04-14
Rated 4 out of 5 by from I don't like not being able to see the real forms. I talked to three helpers: Connie, Victor and Rana. This was necessary to untangle the strange things the software was doing with my data. I had to file in two states as well the Fed. I am an experienced tax preparer but still needed help. Thank you.(well worth the costs).
Date published: 2021-04-14
Rated 5 out of 5 by from Easy and Fast Step by step turtoring makes it easy and friendly to use.
Date published: 2021-04-14
Rated 2 out of 5 by from There is a Problem I had a problem transferring data from Merrill Lynch to Turbo Tax. The program would stop working. I used the Help chat system to try to fix the problem and got useless information. I talked to specialists for hours and that didn't work. I finally upgraded the product and got help from a tax expert (Scott) who helped me bypass the problem and I successfully completed my return.
Date published: 2021-04-14
Rated 5 out of 5 by from ITS AWSOME turbo tax is FAST AND EASY i love using this is my second year
Date published: 2021-04-14
Rated 5 out of 5 by from Turbotax is awesome I tried a couple other online tax services and this is the only one that works.
Date published: 2021-04-14
Rated 4 out of 5 by from Sold a Rental Home I had to report the sale of a rental property that was held for 18 years. Turbo tax got me through the most of it and with Tubo Tax help I was able to complete my return. The in person assistance was outstanding!
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo is easy to use I did not interact with any Turbo personnel. The experience overall was a good one
Date published: 2021-04-14
Rated 3 out of 5 by from Advertised as free, but not Upset that this is advertised as free, but because I have student loan interest I've paid I have to upgrade to deluxe. Then upgrading for my state is an extra $50. So $150 to file is ridiculous.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax is the Best Been using TurboTax Premier for years and find the product comprehensive and easy to use.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 6007