TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Read unbiased reviews from real TurboTax Deluxe customers. We’ll search 350+ deductions
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(4.5/5 | 63463 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from I'm done The last thing I want to do is write a review after that.
Date published: 2022-04-19
Rated 4 out of 5 by from Turbo Tax is good Considering, I'm doing all the work, I think the fee is a bit high. I could see if I used one of your customer service reps.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is User-Friendly I appreciate that TurboTax puts everything in layman's terms for the tax-filer. I feel like I have a personal interpreter of the IRS instructions!
Date published: 2022-04-19
Rated 3 out of 5 by from TurboTAX still sucks This product does not work with Windows 10. Specifically, most every screen returns you to the home screen if you launched from the Start page (instead of taking you to the next TT screen). Printing blows up the app and requires restart and recovery. Can only print from PDF copy. Test your software please. This is absurd.
Date published: 2022-04-19
Rated 5 out of 5 by from I've been using for many years Makes filing taxes so easy I can do at home on my phone.
Date published: 2022-04-19
Rated 5 out of 5 by from Thank you Turbotax Thank you for making taxes easier!!! I was really dreading having to do my taxes but I zipped right thru it.
Date published: 2022-04-19
Rated 3 out of 5 by from Getting Better I've used this software off and on for years. Each year it improves a little bit. I always select the software from my online brokerage account to get a discount. So far I have never seen the discount applied by TurboTax. Also this year TurboTax did not recognize that I had used TurboTax last year.
Date published: 2022-04-19
Rated 2 out of 5 by from Get Support for Business! Had an extremely difficult time getting questions answered. One suggestion even lead me to have to start everything over...which amounted to about 2 hours of work gone down the drain. A very frustrating experience. Also, your team is not knowledgeable about your Business product.
Date published: 2022-04-19
Rated 1 out of 5 by from Turbo Tax issues or IRS issues Tried to e-file and continually received a rejection notice indicating the AGI was incorrect, attempted all day 4/18 and also on 4/19 and still received the rejection notice. Received a Tax Return Transcript from the IRS and it confirmed the AGI was correct. Gave up and mailed the returns as there was no customer service phone # to call for assistance, only if I was willing to pay more in order to talk to someone! I paid the $25 for the electronic filing fee for submittal to the state, Montana, but had to mail them in as well. I expect a refund to the $25. Late filing penalties on Turbo Tax as well.
Date published: 2022-04-19
Rated 5 out of 5 by from EASY!! Have been using for years. Seems like it just gets easier each year. If you can read, point and click you can file use the software.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 5979
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I'm done The last thing I want to do is write a review after that.
Date published: 2022-04-19
Rated 4 out of 5 by from Turbo Tax is good Considering, I'm doing all the work, I think the fee is a bit high. I could see if I used one of your customer service reps.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is User-Friendly I appreciate that TurboTax puts everything in layman's terms for the tax-filer. I feel like I have a personal interpreter of the IRS instructions!
Date published: 2022-04-19
Rated 3 out of 5 by from TurboTAX still sucks This product does not work with Windows 10. Specifically, most every screen returns you to the home screen if you launched from the Start page (instead of taking you to the next TT screen). Printing blows up the app and requires restart and recovery. Can only print from PDF copy. Test your software please. This is absurd.
Date published: 2022-04-19
Rated 5 out of 5 by from I've been using for many years Makes filing taxes so easy I can do at home on my phone.
Date published: 2022-04-19
Rated 5 out of 5 by from Thank you Turbotax Thank you for making taxes easier!!! I was really dreading having to do my taxes but I zipped right thru it.
Date published: 2022-04-19
Rated 3 out of 5 by from Getting Better I've used this software off and on for years. Each year it improves a little bit. I always select the software from my online brokerage account to get a discount. So far I have never seen the discount applied by TurboTax. Also this year TurboTax did not recognize that I had used TurboTax last year.
Date published: 2022-04-19
Rated 2 out of 5 by from Get Support for Business! Had an extremely difficult time getting questions answered. One suggestion even lead me to have to start everything over...which amounted to about 2 hours of work gone down the drain. A very frustrating experience. Also, your team is not knowledgeable about your Business product.
Date published: 2022-04-19
Rated 1 out of 5 by from Turbo Tax issues or IRS issues Tried to e-file and continually received a rejection notice indicating the AGI was incorrect, attempted all day 4/18 and also on 4/19 and still received the rejection notice. Received a Tax Return Transcript from the IRS and it confirmed the AGI was correct. Gave up and mailed the returns as there was no customer service phone # to call for assistance, only if I was willing to pay more in order to talk to someone! I paid the $25 for the electronic filing fee for submittal to the state, Montana, but had to mail them in as well. I expect a refund to the $25. Late filing penalties on Turbo Tax as well.
Date published: 2022-04-19
Rated 5 out of 5 by from EASY!! Have been using for years. Seems like it just gets easier each year. If you can read, point and click you can file use the software.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 5979