TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Read unbiased reviews from real TurboTax Deluxe customers. We’ll search 350+ deductions
and credits to find every tax break you qualify for.
(4.5/5
| 63463 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
Keeton123 from
I'm done
The last thing I want to do is write a review after that.
Date published: 2022-04-19
Rated 4 out of 5 by
JayDma from
Turbo Tax is good
Considering, I'm doing all the work, I think the fee is a bit high. I could see if I used one of your customer service reps.
Date published: 2022-04-19
Rated 5 out of 5 by
kellytha from
TurboTax is User-Friendly
I appreciate that TurboTax puts everything in layman's terms for the tax-filer. I feel like I have a personal interpreter of the IRS instructions!
Date published: 2022-04-19
Rated 3 out of 5 by
BigDGH from
TurboTAX still sucks
This product does not work with Windows 10. Specifically, most every screen returns you to the home screen if you launched from the Start page (instead of taking you to the next TT screen). Printing blows up the app and requires restart and recovery. Can only print from PDF copy. Test your software please. This is absurd.
Date published: 2022-04-19
Rated 5 out of 5 by
Linds0077 from
I've been using for many years
Makes filing taxes so easy I can do at home on my phone.
Date published: 2022-04-19
Rated 5 out of 5 by
Grimfindsthereaper from
Thank you Turbotax
Thank you for making taxes easier!!! I was really dreading having to do my taxes but I zipped right thru it.
Date published: 2022-04-19
Rated 3 out of 5 by
Hudd1 from
Getting Better
I've used this software off and on for years. Each year it improves a little bit. I always select the software from my online brokerage account to get a discount. So far I have never seen the discount applied by TurboTax. Also this year TurboTax did not recognize that I had used TurboTax last year.
Date published: 2022-04-19
Rated 2 out of 5 by
Spsferrill from
Get Support for Business!
Had an extremely difficult time getting questions answered. One suggestion even lead me to have to start everything over...which amounted to about 2 hours of work gone down the drain. A very frustrating experience. Also, your team is not knowledgeable about your Business product.
Date published: 2022-04-19
Rated 1 out of 5 by
R Rod from
Turbo Tax issues or IRS issues
Tried to e-file and continually received a rejection notice indicating the AGI was incorrect, attempted all day 4/18 and also on 4/19 and still received the rejection notice. Received a Tax Return Transcript from the IRS and it confirmed the AGI was correct. Gave up and mailed the returns as there was no customer service phone # to call for assistance, only if I was willing to pay more in order to talk to someone! I paid the $25 for the electronic filing fee for submittal to the state, Montana, but had to mail them in as well. I expect a refund to the $25. Late filing penalties on Turbo Tax as well.
Date published: 2022-04-19
Rated 5 out of 5 by
null from
EASY!!
Have been using for years. Seems like it just gets easier each year. If you can read, point and click you can file use the software.
All TurboTax® Offerings Reviews - Page 5979
Date published: 2022-04-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Keeton123 from
I'm done
The last thing I want to do is write a review after that.
Date published: 2022-04-19
Rated 4 out of 5 by
JayDma from
Turbo Tax is good
Considering, I'm doing all the work, I think the fee is a bit high. I could see if I used one of your customer service reps.
Date published: 2022-04-19
Rated 5 out of 5 by
kellytha from
TurboTax is User-Friendly
I appreciate that TurboTax puts everything in layman's terms for the tax-filer. I feel like I have a personal interpreter of the IRS instructions!
Date published: 2022-04-19
Rated 3 out of 5 by
BigDGH from
TurboTAX still sucks
This product does not work with Windows 10. Specifically, most every screen returns you to the home screen if you launched from the Start page (instead of taking you to the next TT screen). Printing blows up the app and requires restart and recovery. Can only print from PDF copy. Test your software please. This is absurd.
Date published: 2022-04-19
Rated 5 out of 5 by
Linds0077 from
I've been using for many years
Makes filing taxes so easy I can do at home on my phone.
Date published: 2022-04-19
Rated 5 out of 5 by
Grimfindsthereaper from
Thank you Turbotax
Thank you for making taxes easier!!! I was really dreading having to do my taxes but I zipped right thru it.
Date published: 2022-04-19
Rated 3 out of 5 by
Hudd1 from
Getting Better
I've used this software off and on for years. Each year it improves a little bit. I always select the software from my online brokerage account to get a discount. So far I have never seen the discount applied by TurboTax. Also this year TurboTax did not recognize that I had used TurboTax last year.
Date published: 2022-04-19
Rated 2 out of 5 by
Spsferrill from
Get Support for Business!
Had an extremely difficult time getting questions answered. One suggestion even lead me to have to start everything over...which amounted to about 2 hours of work gone down the drain. A very frustrating experience. Also, your team is not knowledgeable about your Business product.
Date published: 2022-04-19
Rated 1 out of 5 by
R Rod from
Turbo Tax issues or IRS issues
Tried to e-file and continually received a rejection notice indicating the AGI was incorrect, attempted all day 4/18 and also on 4/19 and still received the rejection notice. Received a Tax Return Transcript from the IRS and it confirmed the AGI was correct. Gave up and mailed the returns as there was no customer service phone # to call for assistance, only if I was willing to pay more in order to talk to someone! I paid the $25 for the electronic filing fee for submittal to the state, Montana, but had to mail them in as well. I expect a refund to the $25. Late filing penalties on Turbo Tax as well.
Date published: 2022-04-19
Rated 5 out of 5 by
null from
EASY!!
Have been using for years. Seems like it just gets easier each year. If you can read, point and click you can file use the software.
All TurboTax® Offerings Reviews - Page 5979
Date published: 2022-04-19