TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Turbotax forgets me about every 2 to 3 years I have used Turbotax for more than 10 years now. But you forget me and I have to re-signup again and again. I have not changed my name or SS#, but you cannot seem to make the connection from year to year. This year I purchased and downloaded the software, but when I got ready to do my taxes (admittedly, last day) TT didn't know me and would not acknowledge that I already had the software so I had to pay AGAIN using the online filing.
Date published: 2021-05-18
Rated 5 out of 5 by from Relax & Go With TurboTax!! Craig Campbell deserves significant recognition for his remarkable patience & expertise!! Superb Professional!!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is great! Easier entry ever. Help is available if needed. Great!
Date published: 2021-05-18
Rated 4 out of 5 by from Required very little time to use. Purchased and completed return within 30 minutes. While return was simple, the process was very straightforward.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is absolutely fantastic! Turbo Tax is so fantastic, it walks you through the entire process so it's almost fun. (until it's time to pay!) I feel like I learn a lot too, taking advantage of many handy explanations that are available in the side bar. I called 3 times and got expert advice, and my TurboTax advisers were knowledgable and gracious to work with. I learned so much information about the details for our rental properties and investment income. Turbo Tax has become a solid asset in our financial toolbox.
Date published: 2021-05-18
Rated 4 out of 5 by from First time 2020 was my first year with a job and earned income. Experience was good
Date published: 2021-05-18
Rated 5 out of 5 by from Quick and easy for repeat user As a repeat user, with very limited life changes, the ability to download information from previous year's return is a huge time saver, as is the ability to import W2 info from a PDF. The questions well worded and easy to understand.
Date published: 2021-05-18
Rated 5 out of 5 by from Great way to do taxes!!!!! I spent most of my afternoon doing my own taxes for the first time in years. It was so easy and the explanations of each step is very explanatory. My son turned me on to Turbotax and I'm grateful he did.
Date published: 2021-05-18
Rated 1 out of 5 by from BAD PRODUCT NOW If this does not change back. I will not purchase next year.
Date published: 2021-05-18
Rated 5 out of 5 by from easy to use It is nice that the system has all the checks and rechecks
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 573
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Turbotax forgets me about every 2 to 3 years I have used Turbotax for more than 10 years now. But you forget me and I have to re-signup again and again. I have not changed my name or SS#, but you cannot seem to make the connection from year to year. This year I purchased and downloaded the software, but when I got ready to do my taxes (admittedly, last day) TT didn't know me and would not acknowledge that I already had the software so I had to pay AGAIN using the online filing.
Date published: 2021-05-18
Rated 5 out of 5 by from Relax & Go With TurboTax!! Craig Campbell deserves significant recognition for his remarkable patience & expertise!! Superb Professional!!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is great! Easier entry ever. Help is available if needed. Great!
Date published: 2021-05-18
Rated 4 out of 5 by from Required very little time to use. Purchased and completed return within 30 minutes. While return was simple, the process was very straightforward.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is absolutely fantastic! Turbo Tax is so fantastic, it walks you through the entire process so it's almost fun. (until it's time to pay!) I feel like I learn a lot too, taking advantage of many handy explanations that are available in the side bar. I called 3 times and got expert advice, and my TurboTax advisers were knowledgable and gracious to work with. I learned so much information about the details for our rental properties and investment income. Turbo Tax has become a solid asset in our financial toolbox.
Date published: 2021-05-18
Rated 4 out of 5 by from First time 2020 was my first year with a job and earned income. Experience was good
Date published: 2021-05-18
Rated 5 out of 5 by from Quick and easy for repeat user As a repeat user, with very limited life changes, the ability to download information from previous year's return is a huge time saver, as is the ability to import W2 info from a PDF. The questions well worded and easy to understand.
Date published: 2021-05-18
Rated 5 out of 5 by from Great way to do taxes!!!!! I spent most of my afternoon doing my own taxes for the first time in years. It was so easy and the explanations of each step is very explanatory. My son turned me on to Turbotax and I'm grateful he did.
Date published: 2021-05-18
Rated 1 out of 5 by from BAD PRODUCT NOW If this does not change back. I will not purchase next year.
Date published: 2021-05-18
Rated 5 out of 5 by from easy to use It is nice that the system has all the checks and rechecks
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 573