TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Made me upgrade just to delete something I was using the Deluxe service, which would allow me to do everything I needed for 2021. However, TurboTax automatically pulled in my Schedule K-1 forms from last year. I sold those assets 2 years ago, so I don't have any K-1's for 2021. After searching, the instructions TurboTax provides to remove old K-1's required me to upgrade to Premier just to delete them. Then, once I finished deleting them, the only option I had to downgrade back to Deluxe was to completely start my 2021 return from scratch, losing hours of work. I got on a call with support to see what they can do, and they started a remote session just to have me type "downgrade product" into the search bar myself, so I could read that I need to start the return over from scratch. So, since I didn't want to waste my time, I paid $45 extra dollars so I could delete some old forms that TurboTax pulled in without me asking. Thanks!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax Business Sure would be nice if Turbo Tax Business would include one FREE State!
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax awesome Really easy to get through and more amount than expected
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is very easy to use I had no issues using the site and am completely satisfied with the site
Date published: 2022-02-28
Rated 4 out of 5 by from Great job it was fat easy explained very great people to chat with
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is so Dope! Easy to use, help is always available! First time filing as self employed and Turbo Tax made it so easy to do and understand and saved me so much money:)
Date published: 2022-02-28
Rated 5 out of 5 by from TURBO TAX IT'S AWSOME My first time using it and doing my own taxes easy to use and many helpful tools
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is Great! TurboTax makes taxes quick and very easy to file. I recommend TurboTax to all of my friends and family.
Date published: 2022-02-28
Rated 5 out of 5 by from Sweet Good job! You guys handled it nicely. I'll be back.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is great! I used basic and ask for help a few times. The questions I ask I needed expert help. I was connected by a real expert in matter of few minutes. It allow to log out and come back if I needed a break or have to step away. Easy to log on and off. Thanks Turbo Tax
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5613
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Made me upgrade just to delete something I was using the Deluxe service, which would allow me to do everything I needed for 2021. However, TurboTax automatically pulled in my Schedule K-1 forms from last year. I sold those assets 2 years ago, so I don't have any K-1's for 2021. After searching, the instructions TurboTax provides to remove old K-1's required me to upgrade to Premier just to delete them. Then, once I finished deleting them, the only option I had to downgrade back to Deluxe was to completely start my 2021 return from scratch, losing hours of work. I got on a call with support to see what they can do, and they started a remote session just to have me type "downgrade product" into the search bar myself, so I could read that I need to start the return over from scratch. So, since I didn't want to waste my time, I paid $45 extra dollars so I could delete some old forms that TurboTax pulled in without me asking. Thanks!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax Business Sure would be nice if Turbo Tax Business would include one FREE State!
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax awesome Really easy to get through and more amount than expected
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is very easy to use I had no issues using the site and am completely satisfied with the site
Date published: 2022-02-28
Rated 4 out of 5 by from Great job it was fat easy explained very great people to chat with
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is so Dope! Easy to use, help is always available! First time filing as self employed and Turbo Tax made it so easy to do and understand and saved me so much money:)
Date published: 2022-02-28
Rated 5 out of 5 by from TURBO TAX IT'S AWSOME My first time using it and doing my own taxes easy to use and many helpful tools
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is Great! TurboTax makes taxes quick and very easy to file. I recommend TurboTax to all of my friends and family.
Date published: 2022-02-28
Rated 5 out of 5 by from Sweet Good job! You guys handled it nicely. I'll be back.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is great! I used basic and ask for help a few times. The questions I ask I needed expert help. I was connected by a real expert in matter of few minutes. It allow to log out and come back if I needed a break or have to step away. Easy to log on and off. Thanks Turbo Tax
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5613