TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Long Time Customer Appreciate the option to purchase Audit Defender without the additional talk to an expert option.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is AMAZING Turbo Tax is very user friendly; quick, painless, professional, and thorough.
Date published: 2021-05-18
Rated 5 out of 5 by from Very good support Thanks for the support. Couldn't have done it without you.
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax is pretty painless, but not pain free. Ive used it for years. Felt confident using it and never had an audit. What I don't like is the abbreviations in the help sections. It would be simple to and not unexpected in this day and age to write out words completely and not abbreviate them. It would use a few Mb more to do this and be less annoying.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is the best! East to follow software. Always enjoy doing my taxes with TurboTax.
Date published: 2021-05-18
Rated 1 out of 5 by from Bruh $50 for the convenience of moving everything over which is an automatic thing, at least let me choose to put everything in again and save the money. Then as another hidden fee is 40 to have the payment come out of the tax return. Also Robinhood said I'd be getting $20 off and I only got $15 off.
Date published: 2021-05-18
Rated 5 out of 5 by from I love TurboTax TurboTax is easy to use and very efficient! If you to get the largest refund back, go with TurboTax.
Date published: 2021-05-18
Rated 5 out of 5 by from Great experience. Wonderful user experience and detailed description on all my inquiries, very helpful and thorough service.
Date published: 2021-05-18
Rated 1 out of 5 by from Awful this year It kept my 1099 NEC in 2 separate places and wouldn't let me move forward until I deleted it 4 separate times and the chat person couldn't figure it out after 45 minutes so I finally had to work even harder on it. Terrible experience. This was my 5th year using it but clearly they didn't figure their own glitches out.
Date published: 2021-05-18
Rated 1 out of 5 by from Misleading product marketing and add-ons The $50 Costco version included 5 federal e files and 1 state mail-in return. It threw in upsell offers for additional services during the experience. The instructions offering state e-file said it would be $20 more to e-file the state return. Upon paying online in Intuit, the price jumped to $25. I was disappointed in my experience.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 557
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Long Time Customer Appreciate the option to purchase Audit Defender without the additional talk to an expert option.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is AMAZING Turbo Tax is very user friendly; quick, painless, professional, and thorough.
Date published: 2021-05-18
Rated 5 out of 5 by from Very good support Thanks for the support. Couldn't have done it without you.
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax is pretty painless, but not pain free. Ive used it for years. Felt confident using it and never had an audit. What I don't like is the abbreviations in the help sections. It would be simple to and not unexpected in this day and age to write out words completely and not abbreviate them. It would use a few Mb more to do this and be less annoying.
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is the best! East to follow software. Always enjoy doing my taxes with TurboTax.
Date published: 2021-05-18
Rated 1 out of 5 by from Bruh $50 for the convenience of moving everything over which is an automatic thing, at least let me choose to put everything in again and save the money. Then as another hidden fee is 40 to have the payment come out of the tax return. Also Robinhood said I'd be getting $20 off and I only got $15 off.
Date published: 2021-05-18
Rated 5 out of 5 by from I love TurboTax TurboTax is easy to use and very efficient! If you to get the largest refund back, go with TurboTax.
Date published: 2021-05-18
Rated 5 out of 5 by from Great experience. Wonderful user experience and detailed description on all my inquiries, very helpful and thorough service.
Date published: 2021-05-18
Rated 1 out of 5 by from Awful this year It kept my 1099 NEC in 2 separate places and wouldn't let me move forward until I deleted it 4 separate times and the chat person couldn't figure it out after 45 minutes so I finally had to work even harder on it. Terrible experience. This was my 5th year using it but clearly they didn't figure their own glitches out.
Date published: 2021-05-18
Rated 1 out of 5 by from Misleading product marketing and add-ons The $50 Costco version included 5 federal e files and 1 state mail-in return. It threw in upsell offers for additional services during the experience. The instructions offering state e-file said it would be $20 more to e-file the state return. Upon paying online in Intuit, the price jumped to $25. I was disappointed in my experience.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 557