TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Awesome So easy to use love how it helps you navigate through every step.
Date published: 2021-03-21
Rated 5 out of 5 by from Great service Great program..easy to use..fast service..have used them for the past 4 years
Date published: 2021-03-21
Rated 5 out of 5 by from Excellent Provider and Outstanding customer servic I have used Turbo Tax every year for their ease of access and user friendly software. I have always purchased and utilized the maximum software add-ons to ensure that I am filing accurately and securely. I highly recommend the MAX defender benefits. The peace of mind that I get knowing I have ID theft protection on all my accounts, cards, name, email, etc. Well worth the additional money.
Date published: 2021-03-21
Rated 5 out of 5 by from Excellent Easy and thorough! Step by step process to file the taxes.
Date published: 2021-03-21
Rated 5 out of 5 by from Very Easy Just follow the steps and you'll breeze though it.
Date published: 2021-03-21
Rated 5 out of 5 by from Lakeisha for the win! The software was great but Lakeisha was better! Software actually had some bugs but she was able to walk me through correcting the issue. If it wasnt for her, the rating would be a 3 Star.
Date published: 2021-03-21
Rated 5 out of 5 by from Always easy to use! have used TT for years, love how it is able to use the prior year taxes to fil in a lot of the basic info. Also like that it can import the W2 from my Fidelity Payroll without issue.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is easy to use and convenient Turbo tax is easy to use and is very convenient. I am able to easily upload all my information for a quick and convenient tax return experience.
Date published: 2021-03-21
Rated 2 out of 5 by from This year not user friendly I have been using TT for years and have always found it to be very user friendly. Not this year... why the changes?
Date published: 2021-03-21
Rated 2 out of 5 by from TurboTax Business 2020 needs more work on product I use this Business edition to work on my estate trust documents and it is no way as refined as the Premier product. I used the 2019 Business software last year and the 2020 edition didn't carryover some of the data during the import and there was no way to verify what was copied during the import. Calling in to agent was no help for this Business edition. The e-file to IRS failed to attach my detailed brokerage 1099 as stated in program. Hopefully I won't be audited due to this foul-up using your e-file.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5348
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome So easy to use love how it helps you navigate through every step.
Date published: 2021-03-21
Rated 5 out of 5 by from Great service Great program..easy to use..fast service..have used them for the past 4 years
Date published: 2021-03-21
Rated 5 out of 5 by from Excellent Provider and Outstanding customer servic I have used Turbo Tax every year for their ease of access and user friendly software. I have always purchased and utilized the maximum software add-ons to ensure that I am filing accurately and securely. I highly recommend the MAX defender benefits. The peace of mind that I get knowing I have ID theft protection on all my accounts, cards, name, email, etc. Well worth the additional money.
Date published: 2021-03-21
Rated 5 out of 5 by from Excellent Easy and thorough! Step by step process to file the taxes.
Date published: 2021-03-21
Rated 5 out of 5 by from Very Easy Just follow the steps and you'll breeze though it.
Date published: 2021-03-21
Rated 5 out of 5 by from Lakeisha for the win! The software was great but Lakeisha was better! Software actually had some bugs but she was able to walk me through correcting the issue. If it wasnt for her, the rating would be a 3 Star.
Date published: 2021-03-21
Rated 5 out of 5 by from Always easy to use! have used TT for years, love how it is able to use the prior year taxes to fil in a lot of the basic info. Also like that it can import the W2 from my Fidelity Payroll without issue.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is easy to use and convenient Turbo tax is easy to use and is very convenient. I am able to easily upload all my information for a quick and convenient tax return experience.
Date published: 2021-03-21
Rated 2 out of 5 by from This year not user friendly I have been using TT for years and have always found it to be very user friendly. Not this year... why the changes?
Date published: 2021-03-21
Rated 2 out of 5 by from TurboTax Business 2020 needs more work on product I use this Business edition to work on my estate trust documents and it is no way as refined as the Premier product. I used the 2019 Business software last year and the 2020 edition didn't carryover some of the data during the import and there was no way to verify what was copied during the import. Calling in to agent was no help for this Business edition. The e-file to IRS failed to attach my detailed brokerage 1099 as stated in program. Hopefully I won't be audited due to this foul-up using your e-file.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5348