TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from turbotax is awesome very simple to use, very helpful as-well. highly recommended
Date published: 2021-04-07
Rated 5 out of 5 by from Love Turbotax! We have used turbotax for over 10 years and love it! It walks you through each step, and is very user friendly.
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo tax lead me through the process thoroughly I talked with Lyle to sort out a few glitches. He was so pleasant and easy to work with-it made the whole experience really great-despite owing money to the government! LOL
Date published: 2021-04-07
Rated 5 out of 5 by from Turbotax was easy TurboTax has done a good job this year. I use Turbo Tax every year
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo tax is easy to use Easy to follow instructions, explains the steps thoroughly
Date published: 2021-04-07
Rated 5 out of 5 by from Always trust Turbotax Turbotax always makes filing a breeze and explains things well as we go along
Date published: 2021-04-07
Rated 1 out of 5 by from Terrible Experience with TurboTax Live I worked with Turbo Tax Expert Erik J. After paying $360 for services, Erik messaged me to let me now that my tax situation is outside his scope of expertise and he can not help me. I have spoken with his manager Cindy, and 5 others at Turbo Tax. No one can figure out how to give me a refund since I paid through the app. I was told by Cindy and others at Turbo Tax to dispute the charge at my credit union. I did so, but still need a document in writing from Turbo Tax stating to my credit union that I am owed an refund and Turbo Tax can't figure out how to do it. It literally blows my mind that a company this size agrees that I am owed a refund, and can not figure out how to give it to me. I am at my wits end with this situation. My account should be thoroughly documented with all the times I have called and asked for help. Explained the situation over and over again. I have done nothing wrong, but am out $360.
Date published: 2021-04-07
Rated 5 out of 5 by from Continue to be Satisfied with TT I have been using TT for many years. I like the continuity & have complete confidence in the software.
Date published: 2021-04-07
Rated 5 out of 5 by from turbo tax I loved the turbo tax efile its easy to use now that i have tried it thanks so much
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo Tax, easy to use Have used Turbo Tax for many years, no issues, instructions easily understood & completed. Electronic filing always works.
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 5117
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbotax is awesome very simple to use, very helpful as-well. highly recommended
Date published: 2021-04-07
Rated 5 out of 5 by from Love Turbotax! We have used turbotax for over 10 years and love it! It walks you through each step, and is very user friendly.
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo tax lead me through the process thoroughly I talked with Lyle to sort out a few glitches. He was so pleasant and easy to work with-it made the whole experience really great-despite owing money to the government! LOL
Date published: 2021-04-07
Rated 5 out of 5 by from Turbotax was easy TurboTax has done a good job this year. I use Turbo Tax every year
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo tax is easy to use Easy to follow instructions, explains the steps thoroughly
Date published: 2021-04-07
Rated 5 out of 5 by from Always trust Turbotax Turbotax always makes filing a breeze and explains things well as we go along
Date published: 2021-04-07
Rated 1 out of 5 by from Terrible Experience with TurboTax Live I worked with Turbo Tax Expert Erik J. After paying $360 for services, Erik messaged me to let me now that my tax situation is outside his scope of expertise and he can not help me. I have spoken with his manager Cindy, and 5 others at Turbo Tax. No one can figure out how to give me a refund since I paid through the app. I was told by Cindy and others at Turbo Tax to dispute the charge at my credit union. I did so, but still need a document in writing from Turbo Tax stating to my credit union that I am owed an refund and Turbo Tax can't figure out how to do it. It literally blows my mind that a company this size agrees that I am owed a refund, and can not figure out how to give it to me. I am at my wits end with this situation. My account should be thoroughly documented with all the times I have called and asked for help. Explained the situation over and over again. I have done nothing wrong, but am out $360.
Date published: 2021-04-07
Rated 5 out of 5 by from Continue to be Satisfied with TT I have been using TT for many years. I like the continuity & have complete confidence in the software.
Date published: 2021-04-07
Rated 5 out of 5 by from turbo tax I loved the turbo tax efile its easy to use now that i have tried it thanks so much
Date published: 2021-04-07
Rated 5 out of 5 by from Turbo Tax, easy to use Have used Turbo Tax for many years, no issues, instructions easily understood & completed. Electronic filing always works.
Date published: 2021-04-07
All TurboTax® Offerings Reviews - Page 5117