TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Use to be good, but gets worse evey year The software is now junk ! You customer support is non-existent. I had a problem with an error with one of 2 state filing. Instead I received an error: Seriously this is what appear on my monitor: 601errr:?,FilingHdr_41.1-?:? Duplicate attachment name detected '/attachment// CAStateretun.pdf . So, what am I supposed to do with this ? Terrible error information, what is this 1960 ?
Date published: 2021-04-20
Rated 2 out of 5 by from Several bugs I hit several bugs this year and had a crash. Junky.
Date published: 2021-04-20
Rated 3 out of 5 by from Very complicated/not as user friendly this year I had trouble getting into hidden areas and had to call to ask a tax expert where to enter my information. They were very helpful, but if the changes in the tax structure and software keep changing, it will continue to be way too complicated.
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo Tax My Friend Very easy to use and able to get help right away. Love Turbo Tax
Date published: 2021-04-20
Rated 4 out of 5 by from They make it super easy! As a freelance musician, I gather many and uncommon expenses and sources of income. Turbo Tax was able to help me navigate all the necessary options and forms to make sure I was filing correctly.
Date published: 2021-04-20
Rated 5 out of 5 by from Fast n fantastic Fast, great communication, prompt, nice, patient and taught me a lot
Date published: 2021-04-20
Rated 5 out of 5 by from Worryfree Tax filing I have been filing my taxes with TurboTax for more than 7 years now. It is so easy and self explanatory. You do get tips if you need more information for a specific section.
Date published: 2021-04-20
Rated 5 out of 5 by from The best tax tool. User friendly. The live expert was super experienced. I will trust turbo tax every year.
Date published: 2021-04-20
Rated 5 out of 5 by from Fast, Easy, Reliable Our whole family has filed our taxes through Turbotax for the past 7 years and its always fast, easy, and best of all easy to understand.
Date published: 2021-04-20
Rated 2 out of 5 by from Okay when you need to file and can’t go in person TurboTax charges more and more each month to complete your taxes. This year I was planning to go in person and be charged less but unfortunately due to social distancing restrictions it was difficult to get an appointment in person. I have filed with TurboTax in the past and have had a good experience however, each year it gets pricier when it shouldn’t be this much.
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 4915
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Use to be good, but gets worse evey year The software is now junk ! You customer support is non-existent. I had a problem with an error with one of 2 state filing. Instead I received an error: Seriously this is what appear on my monitor: 601errr:?,FilingHdr_41.1-?:? Duplicate attachment name detected '/attachment// CAStateretun.pdf . So, what am I supposed to do with this ? Terrible error information, what is this 1960 ?
Date published: 2021-04-20
Rated 2 out of 5 by from Several bugs I hit several bugs this year and had a crash. Junky.
Date published: 2021-04-20
Rated 3 out of 5 by from Very complicated/not as user friendly this year I had trouble getting into hidden areas and had to call to ask a tax expert where to enter my information. They were very helpful, but if the changes in the tax structure and software keep changing, it will continue to be way too complicated.
Date published: 2021-04-20
Rated 5 out of 5 by from Turbo Tax My Friend Very easy to use and able to get help right away. Love Turbo Tax
Date published: 2021-04-20
Rated 4 out of 5 by from They make it super easy! As a freelance musician, I gather many and uncommon expenses and sources of income. Turbo Tax was able to help me navigate all the necessary options and forms to make sure I was filing correctly.
Date published: 2021-04-20
Rated 5 out of 5 by from Fast n fantastic Fast, great communication, prompt, nice, patient and taught me a lot
Date published: 2021-04-20
Rated 5 out of 5 by from Worryfree Tax filing I have been filing my taxes with TurboTax for more than 7 years now. It is so easy and self explanatory. You do get tips if you need more information for a specific section.
Date published: 2021-04-20
Rated 5 out of 5 by from The best tax tool. User friendly. The live expert was super experienced. I will trust turbo tax every year.
Date published: 2021-04-20
Rated 5 out of 5 by from Fast, Easy, Reliable Our whole family has filed our taxes through Turbotax for the past 7 years and its always fast, easy, and best of all easy to understand.
Date published: 2021-04-20
Rated 2 out of 5 by from Okay when you need to file and can’t go in person TurboTax charges more and more each month to complete your taxes. This year I was planning to go in person and be charged less but unfortunately due to social distancing restrictions it was difficult to get an appointment in person. I have filed with TurboTax in the past and have had a good experience however, each year it gets pricier when it shouldn’t be this much.
Date published: 2021-04-20
All TurboTax® Offerings Reviews - Page 4915