TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax made everything easy! TurboTax did an amazing job of clearly outlining all the necessary information, and providing extra information on topics and subjects that might not read super clearly.
Date published: 2021-04-21
Rated 5 out of 5 by from Great company! Excellent help from a Turbo tax associate. Corrected problem I was having with final filing.
Date published: 2021-04-21
Rated 1 out of 5 by from Undisclosed Fees until Hours Wasted I was displeased to find out that an HSA account I didn't even use meant I was charged an additional $60 to 'upgrade to deluxe' file. I was then further displeased later when I found out that it costs an extra $50 to file a state return after you've been forced to upgrade to deluxe for the federal return. I was then even more displeased to only at the very end find that it costs an additional $40 to take these outrageous fees out of my return this year, when they were more than happy to take it out for free last year. Total: $150 not including sales tax. I've used Turbo Tax since 2017 and every year they add another surprise fee and raise the costs of previous fees. This is the last year I'll be using them, I'm not paying the $200 it will inevitably cost next year.
Date published: 2021-04-21
Rated 3 out of 5 by from Sooo slow The software is easy to use - once it finally opens!!
Date published: 2021-04-21
Rated 5 out of 5 by from Easy And Effective Turbo Tax is easy to use and offers plenty of info and tips to file accurately.
Date published: 2021-04-21
Rated 5 out of 5 by from TurboTax is awesome! The online version was up-to-date and on point. The download version was seriously lacking this year; the download version was a waste of money. TurboTax online got me more back tha HRBlock online (tried them both!)
Date published: 2021-04-21
Rated 5 out of 5 by from Turbo Tax - Easy, Quick and thorough Turbo Tax made filing so easy. Very thorough process that I could understand and feel confident it was done right!
Date published: 2021-04-21
Rated 5 out of 5 by from I love turbo tax!! I love how it gives you every step and makes it so easy and if you accidentally put something in wrong it will tell you.
Date published: 2021-04-21
Rated 5 out of 5 by from awesome awesome thank you for the amazing software and hlep.....
Date published: 2021-04-21
Rated 1 out of 5 by from Turbotax is no longer user friendly Turbo tax should let you edit tax forms directly instead of taking you through so many irrelevant questions. Not impressed.
Date published: 2021-04-21
All TurboTax® Offerings Reviews - Page 4859
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax made everything easy! TurboTax did an amazing job of clearly outlining all the necessary information, and providing extra information on topics and subjects that might not read super clearly.
Date published: 2021-04-21
Rated 5 out of 5 by from Great company! Excellent help from a Turbo tax associate. Corrected problem I was having with final filing.
Date published: 2021-04-21
Rated 1 out of 5 by from Undisclosed Fees until Hours Wasted I was displeased to find out that an HSA account I didn't even use meant I was charged an additional $60 to 'upgrade to deluxe' file. I was then further displeased later when I found out that it costs an extra $50 to file a state return after you've been forced to upgrade to deluxe for the federal return. I was then even more displeased to only at the very end find that it costs an additional $40 to take these outrageous fees out of my return this year, when they were more than happy to take it out for free last year. Total: $150 not including sales tax. I've used Turbo Tax since 2017 and every year they add another surprise fee and raise the costs of previous fees. This is the last year I'll be using them, I'm not paying the $200 it will inevitably cost next year.
Date published: 2021-04-21
Rated 3 out of 5 by from Sooo slow The software is easy to use - once it finally opens!!
Date published: 2021-04-21
Rated 5 out of 5 by from Easy And Effective Turbo Tax is easy to use and offers plenty of info and tips to file accurately.
Date published: 2021-04-21
Rated 5 out of 5 by from TurboTax is awesome! The online version was up-to-date and on point. The download version was seriously lacking this year; the download version was a waste of money. TurboTax online got me more back tha HRBlock online (tried them both!)
Date published: 2021-04-21
Rated 5 out of 5 by from Turbo Tax - Easy, Quick and thorough Turbo Tax made filing so easy. Very thorough process that I could understand and feel confident it was done right!
Date published: 2021-04-21
Rated 5 out of 5 by from I love turbo tax!! I love how it gives you every step and makes it so easy and if you accidentally put something in wrong it will tell you.
Date published: 2021-04-21
Rated 5 out of 5 by from awesome awesome thank you for the amazing software and hlep.....
Date published: 2021-04-21
Rated 1 out of 5 by from Turbotax is no longer user friendly Turbo tax should let you edit tax forms directly instead of taking you through so many irrelevant questions. Not impressed.
Date published: 2021-04-21
All TurboTax® Offerings Reviews - Page 4859