TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Awesome There is always someone you can speak with if you have any questions. They included every section one step at a time.
Date published: 2021-04-08
Rated 1 out of 5 by from Poor eFiling VERY difficult efiling. Had to match IRS records with my actual filed returns from previous year. Two-step verfication via cell phone locked up the software; had to get Intuit personnel to undo the problem - 2 hours of work AFTER the tax return was prepared just to efile. No Thanks to this product.
Date published: 2021-04-08
Rated 5 out of 5 by from turbotax worked for me I have been using turbo tax for 5 years now and it just seems t make my tax filing life easier every year. It still takes some time to complete and answer all of the pages, but the step by step prompting makes it pretty effortless.
Date published: 2021-04-08
Rated 4 out of 5 by from Its still hard to figure out were certain items go there were alot of payments and payables that I didnt understand where I should put them. Im not sure I put the Covid loan I received from the SBA in the correct place..
Date published: 2021-04-08
Rated 4 out of 5 by from Not Perefect The Premier is intuitive. My issue this year was with importing my large bank investment file. I encountered size issues but 0 help from support.
Date published: 2021-04-08
Rated 5 out of 5 by from excellent turbo tax no problems occurred, simple questions to answer, easy to complete
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax Review 2020 Very easy to use. Especially when you are a multiple year user and can pull up the information from previous filings.
Date published: 2021-04-08
Rated 5 out of 5 by from LOVE TurboTax to the Max! Extreeemely easy and helpful to fill out and file!
Date published: 2021-04-08
Rated 5 out of 5 by from Fast and convenient! It is fast, convenient and accurate. I trust them!
Date published: 2021-04-08
Rated 5 out of 5 by from Makes filing tax returns... FUN! Turbo Tax is my go to tool for preparing and submitting tax returns. I have used their products since their inception and would not even consider any other tax self-prep option or tool. I have received exceptional support with the weirdest of questions from both their tax specialists, and their tax experts. They have helped solve problems or answer questions within mere minutes - even at the height of tax season within a week of deadline. I feel confident that all contingencies are addressed as one is walked through the preparation of forms, and because I like to feel super-secure, I always opt for the additional support/audit coverage and identity protection. These are awesome features for added confidence - and yet, altogether, the cost for the whole endeavor is MUCH less than one would pay for a CPA. The TT service team has been effective and lightening fast, with the added bonus of being so friendly and kind! There are very few products that I have this level of confidence in, return to use year after year, and always have an exceptionally good experience with. Don't waste your time or money with low cost tax prep in-person stores/services, or with other tax prep software options. If you don't require the full services of an in-person CPA -- Turbo Tax is your absolute BEST choice! (and, it's actually quite fun to use!)
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 3770
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome There is always someone you can speak with if you have any questions. They included every section one step at a time.
Date published: 2021-04-08
Rated 1 out of 5 by from Poor eFiling VERY difficult efiling. Had to match IRS records with my actual filed returns from previous year. Two-step verfication via cell phone locked up the software; had to get Intuit personnel to undo the problem - 2 hours of work AFTER the tax return was prepared just to efile. No Thanks to this product.
Date published: 2021-04-08
Rated 5 out of 5 by from turbotax worked for me I have been using turbo tax for 5 years now and it just seems t make my tax filing life easier every year. It still takes some time to complete and answer all of the pages, but the step by step prompting makes it pretty effortless.
Date published: 2021-04-08
Rated 4 out of 5 by from Its still hard to figure out were certain items go there were alot of payments and payables that I didnt understand where I should put them. Im not sure I put the Covid loan I received from the SBA in the correct place..
Date published: 2021-04-08
Rated 4 out of 5 by from Not Perefect The Premier is intuitive. My issue this year was with importing my large bank investment file. I encountered size issues but 0 help from support.
Date published: 2021-04-08
Rated 5 out of 5 by from excellent turbo tax no problems occurred, simple questions to answer, easy to complete
Date published: 2021-04-08
Rated 5 out of 5 by from Turbo Tax Review 2020 Very easy to use. Especially when you are a multiple year user and can pull up the information from previous filings.
Date published: 2021-04-08
Rated 5 out of 5 by from LOVE TurboTax to the Max! Extreeemely easy and helpful to fill out and file!
Date published: 2021-04-08
Rated 5 out of 5 by from Fast and convenient! It is fast, convenient and accurate. I trust them!
Date published: 2021-04-08
Rated 5 out of 5 by from Makes filing tax returns... FUN! Turbo Tax is my go to tool for preparing and submitting tax returns. I have used their products since their inception and would not even consider any other tax self-prep option or tool. I have received exceptional support with the weirdest of questions from both their tax specialists, and their tax experts. They have helped solve problems or answer questions within mere minutes - even at the height of tax season within a week of deadline. I feel confident that all contingencies are addressed as one is walked through the preparation of forms, and because I like to feel super-secure, I always opt for the additional support/audit coverage and identity protection. These are awesome features for added confidence - and yet, altogether, the cost for the whole endeavor is MUCH less than one would pay for a CPA. The TT service team has been effective and lightening fast, with the added bonus of being so friendly and kind! There are very few products that I have this level of confidence in, return to use year after year, and always have an exceptionally good experience with. Don't waste your time or money with low cost tax prep in-person stores/services, or with other tax prep software options. If you don't require the full services of an in-person CPA -- Turbo Tax is your absolute BEST choice! (and, it's actually quite fun to use!)
Date published: 2021-04-08
All TurboTax® Offerings Reviews - Page 3770