TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from Awesome I didn't interact with a Livepro but just my taxes filed makes me feel so much relief
Date published: 2022-08-25
Rated 5 out of 5 by from Turbo Tax representatives were great help Very Good, great help from representative, nice and extremely helpful
Date published: 2022-08-25
Rated 4 out of 5 by from filing Turbo tax itself was great. Paying my state fee for e-filing was a pain in the neck. I wanted to pay with a credit card and it took me to a different screen. I was suppose to sign into my account, it told me that my e-mail didn't exist, so I tried to open a new account and they told my that the e-mail I put in was already in use and needed to use a different e-mail. I tried to recover my account and it sent the verification code to an e-mail that wasn't mine. There was no way to get into my account to pay for e filing so I had to print and mail it.
Date published: 2022-08-25
Rated 5 out of 5 by from You put in the right info, and it works great. This is my tenth year using Turbo tax. It gets better each year.
Date published: 2022-08-25
Rated 5 out of 5 by from FANTASTIC!! This was my first time using Turbotax and I was very nervous before I began but it turned out to be a Great Experience! :-)
Date published: 2022-08-25
Rated 5 out of 5 by from Turbo Tax Live got me an extra $4000!!!!!!!!!!!!!! Olivia (my Turbo Tax Live agent) got me an extra $4000 by filing my taxes for me!! She found all the tax breaks I qualified for and did a wonderful job!! I've never filed for myself because I didn't know/understand some of the questions they were asking. Olivia explained everything I had questions about. I talked to her on the phone and we were on zoom, so it was easy to follow along with what she was asking. It was a great experience!! I will recommend Turbo Tax Live to everyone I know!! It is definitely worth the money and you can pay for it with the money you get from your return!! That is one of the best features "you don't have to pay them until you get your refund back!" It comes out of your refund money... very easy and fast!! I couldn't be happier with the results... Thanks Turbo Tax Live!! Thanks Olivia!!!
Date published: 2022-08-25
Rated 5 out of 5 by from Turbo tax is always good too me How about is a really experience with turbotax I've never had any problems Trevor Jackson's #1 in my book....
Date published: 2022-08-25
Rated 5 out of 5 by from Thank you Keith T from Georgia you saved my butt I had a really good time with Keith. He helped answer all my questions and got me all squared away!
Date published: 2022-08-25
Rated 5 out of 5 by from Turbotax makes doing taxes easier First time using TurboTax for Business. I spoke with representatives a few times. Now I can use it like a pro. I appreciate the responsiveness to questions and the software is much easier to use.
Date published: 2022-08-25
Rated 5 out of 5 by from Turbo Tax and our preparer Virginia were fantastic First time filing as self-employed and they made the process painless and easy to understand.
Date published: 2022-08-25
All TurboTax® Offerings Reviews - Page 362
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Awesome I didn't interact with a Livepro but just my taxes filed makes me feel so much relief
Date published: 2022-08-25
Rated 5 out of 5 by from Turbo Tax representatives were great help Very Good, great help from representative, nice and extremely helpful
Date published: 2022-08-25
Rated 4 out of 5 by from filing Turbo tax itself was great. Paying my state fee for e-filing was a pain in the neck. I wanted to pay with a credit card and it took me to a different screen. I was suppose to sign into my account, it told me that my e-mail didn't exist, so I tried to open a new account and they told my that the e-mail I put in was already in use and needed to use a different e-mail. I tried to recover my account and it sent the verification code to an e-mail that wasn't mine. There was no way to get into my account to pay for e filing so I had to print and mail it.
Date published: 2022-08-25
Rated 5 out of 5 by from You put in the right info, and it works great. This is my tenth year using Turbo tax. It gets better each year.
Date published: 2022-08-25
Rated 5 out of 5 by from FANTASTIC!! This was my first time using Turbotax and I was very nervous before I began but it turned out to be a Great Experience! :-)
Date published: 2022-08-25
Rated 5 out of 5 by from Turbo Tax Live got me an extra $4000!!!!!!!!!!!!!! Olivia (my Turbo Tax Live agent) got me an extra $4000 by filing my taxes for me!! She found all the tax breaks I qualified for and did a wonderful job!! I've never filed for myself because I didn't know/understand some of the questions they were asking. Olivia explained everything I had questions about. I talked to her on the phone and we were on zoom, so it was easy to follow along with what she was asking. It was a great experience!! I will recommend Turbo Tax Live to everyone I know!! It is definitely worth the money and you can pay for it with the money you get from your return!! That is one of the best features "you don't have to pay them until you get your refund back!" It comes out of your refund money... very easy and fast!! I couldn't be happier with the results... Thanks Turbo Tax Live!! Thanks Olivia!!!
Date published: 2022-08-25
Rated 5 out of 5 by from Turbo tax is always good too me How about is a really experience with turbotax I've never had any problems Trevor Jackson's #1 in my book....
Date published: 2022-08-25
Rated 5 out of 5 by from Thank you Keith T from Georgia you saved my butt I had a really good time with Keith. He helped answer all my questions and got me all squared away!
Date published: 2022-08-25
Rated 5 out of 5 by from Turbotax makes doing taxes easier First time using TurboTax for Business. I spoke with representatives a few times. Now I can use it like a pro. I appreciate the responsiveness to questions and the software is much easier to use.
Date published: 2022-08-25
Rated 5 out of 5 by from Turbo Tax and our preparer Virginia were fantastic First time filing as self-employed and they made the process painless and easy to understand.
Date published: 2022-08-25
All TurboTax® Offerings Reviews - Page 362