TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by from 2021 SGA TurboTax Business Went okay except the partner information was not transferred from 2020 Turbo Tax Business
Date published: 2022-09-04
Rated 5 out of 5 by from 2021 taxes Great and easy will use TurboTax agin. Helped me get the most out of my tax return
Date published: 2022-09-04
Rated 4 out of 5 by from great help very helpful hints and staff. great easy to use platform thank you turbo tax team!!!
Date published: 2022-09-04
Rated 4 out of 5 by from expensive but thorogh Turbotax expert was highly knowledgable and was very efficient. He understood my scenarios perfectly and helped me file my taxes easily
Date published: 2022-09-04
Rated 5 out of 5 by from awesome! great program helped out with all of my current needs nd then some
Date published: 2022-09-03
Rated 2 out of 5 by from Doesn't Instill Confidence especially with STATE I use Turbo Tax each year, but I never know if I'm doing things right - espcially w/ the State returns where Turbo Tax basically directs you to the state websites!!! Unfortunately, I think Turbo Tax is the best of poor choices
Date published: 2022-09-03
Rated 2 out of 5 by from Disappointed I felt that there was up-selling at every point. I also resented that I had no way to do a direct deposit unless I used Credit Karma or my bank's routing number from a check. Does anyone use checks except to get refunds when you don't want to use CreditKarma. I have filed for years with TurboTax using direct deposit. What happened to my information? Why would I suddenly have to find an old routing number? Terrible!
Date published: 2022-09-03
Rated 5 out of 5 by from Accomodating No matter what your financial situation, turbo tax has all of the answers. You also feel a sense of confidence in the processing that takes place. To wrap it up you have a contract that guarantees your return.
Date published: 2022-09-03
Rated 2 out of 5 by from Software still buggy and support non-existent after updating, software inexplicably began to change values for other business deductions whenever I would enter a value in for deductions under independent contractor. As the second value rose, the first value would fall (into a negative value in this case) causing the net income to rise - no support articles on this issue and no ability to reach a human on the weekend - fixed by dumping the step-by-step program and hard-coding values in "forms"
Date published: 2022-09-03
Rated 3 out of 5 by from Turbo tax isn't as easy as you think. TT won't answer questions , unless you pay to talk to an expert. They want you to find the answers in there community network. If you don't have some sort of accounting knowledge forget about what to do. TT isn't for you!
Date published: 2022-09-03
All TurboTax® Offerings Reviews - Page 349
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 2021 SGA TurboTax Business Went okay except the partner information was not transferred from 2020 Turbo Tax Business
Date published: 2022-09-04
Rated 5 out of 5 by from 2021 taxes Great and easy will use TurboTax agin. Helped me get the most out of my tax return
Date published: 2022-09-04
Rated 4 out of 5 by from great help very helpful hints and staff. great easy to use platform thank you turbo tax team!!!
Date published: 2022-09-04
Rated 4 out of 5 by from expensive but thorogh Turbotax expert was highly knowledgable and was very efficient. He understood my scenarios perfectly and helped me file my taxes easily
Date published: 2022-09-04
Rated 5 out of 5 by from awesome! great program helped out with all of my current needs nd then some
Date published: 2022-09-03
Rated 2 out of 5 by from Doesn't Instill Confidence especially with STATE I use Turbo Tax each year, but I never know if I'm doing things right - espcially w/ the State returns where Turbo Tax basically directs you to the state websites!!! Unfortunately, I think Turbo Tax is the best of poor choices
Date published: 2022-09-03
Rated 2 out of 5 by from Disappointed I felt that there was up-selling at every point. I also resented that I had no way to do a direct deposit unless I used Credit Karma or my bank's routing number from a check. Does anyone use checks except to get refunds when you don't want to use CreditKarma. I have filed for years with TurboTax using direct deposit. What happened to my information? Why would I suddenly have to find an old routing number? Terrible!
Date published: 2022-09-03
Rated 5 out of 5 by from Accomodating No matter what your financial situation, turbo tax has all of the answers. You also feel a sense of confidence in the processing that takes place. To wrap it up you have a contract that guarantees your return.
Date published: 2022-09-03
Rated 2 out of 5 by from Software still buggy and support non-existent after updating, software inexplicably began to change values for other business deductions whenever I would enter a value in for deductions under independent contractor. As the second value rose, the first value would fall (into a negative value in this case) causing the net income to rise - no support articles on this issue and no ability to reach a human on the weekend - fixed by dumping the step-by-step program and hard-coding values in "forms"
Date published: 2022-09-03
Rated 3 out of 5 by from Turbo tax isn't as easy as you think. TT won't answer questions , unless you pay to talk to an expert. They want you to find the answers in there community network. If you don't have some sort of accounting knowledge forget about what to do. TT isn't for you!
Date published: 2022-09-03
All TurboTax® Offerings Reviews - Page 349