TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
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Life Changes
Prior year tax prep
Married life
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Kids
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Kimmycarlo8 from
Easy to use
We had an issue with our state return and it was easy to get help, they walked me through everything and made sure the return was correct and that it went through on e-file.
Date published: 2021-02-18
Rated 5 out of 5 by
MsAlixis from
As a tax professional myself I trust TurboTax
I've used TurboTax for years even though I professionally process taxes!!
Date published: 2021-02-18
Rated 5 out of 5 by
Cindy73 from
Great
Enjoyed doing this. First time by myself. wasn't to difficult once started and having the paperwork beside you
Date published: 2021-02-18
Rated 2 out of 5 by
EG2021 from
Been fine for years --but frustrating this year!
I experienced the message "Your transmission didn't go through We could not e-file your return for the following reason: Our records indicate that you are not entitled to efile one or more formsets." when trying to submit for my taxes. A problem that had absolutely nothing to do with forms being unavailable but a glitch in the payment submission/agreement process. Upon 'getting it right', I ended up paying an extra $40 that I shouldn't have had to (and I'm hoping can be refunded to my form of payment). Hoping to have a better experience next year.
Date published: 2021-02-18
Rated 5 out of 5 by
NCCCCC from
Turbo Tax is awesome
So easy to use and customer service was helpful and informative.
Date published: 2021-02-18
Rated 5 out of 5 by
ColoradoSuburbsNurse from
Easy as Always!
This is my 9th year filing with TurboTax. In the past 9 years, I have moved states, bought a house for the first time, paid student loans, gotten married, had a baby, and more. Every year, TurboTax makes it easy. This year is the first time I got "stuck". In less then 5 minutes, Tyler from Chat fixed my issue. Amazing! I filed my taxes this year, by myself, in less than an hour (and I added a dependent this year).
Date published: 2021-02-18
Rated 3 out of 5 by
Used to be loyal customer from
Higher Priced than Last Year
The Fact it costs me 120.00 to file my federal/state tax return is ridiculous. If I was going to spend that much i would have hired an CPA for the same pay rate but also would have done all the work. I am highly disappointed that turbo tax feels the need to rob its customers with every fee possible.
Date published: 2021-02-18
Rated 5 out of 5 by
Kayera from
Had a great experience with Turbo Tax
Uber offered me the Turbo Tax and this really helped me. I was able to ask advice and finish my taxes in 2 days
Date published: 2021-02-18
Rated 5 out of 5 by
HP1206 from
Easy way to file our tax!
TurboTax is very simple and easy to use. Saves lots of money and unnecessary wait times
Date published: 2021-02-18
Rated 5 out of 5 by
Mikenoah16 from
Turbo tax is awesome
Great service lots of help affordable easy to use very helpful
All TurboTax® Offerings Reviews - Page 3471
Date published: 2021-02-18
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Kimmycarlo8 from
Easy to use
We had an issue with our state return and it was easy to get help, they walked me through everything and made sure the return was correct and that it went through on e-file.
Date published: 2021-02-18
Rated 5 out of 5 by
MsAlixis from
As a tax professional myself I trust TurboTax
I've used TurboTax for years even though I professionally process taxes!!
Date published: 2021-02-18
Rated 5 out of 5 by
Cindy73 from
Great
Enjoyed doing this. First time by myself. wasn't to difficult once started and having the paperwork beside you
Date published: 2021-02-18
Rated 2 out of 5 by
EG2021 from
Been fine for years --but frustrating this year!
I experienced the message "Your transmission didn't go through We could not e-file your return for the following reason: Our records indicate that you are not entitled to efile one or more formsets." when trying to submit for my taxes. A problem that had absolutely nothing to do with forms being unavailable but a glitch in the payment submission/agreement process. Upon 'getting it right', I ended up paying an extra $40 that I shouldn't have had to (and I'm hoping can be refunded to my form of payment). Hoping to have a better experience next year.
Date published: 2021-02-18
Rated 5 out of 5 by
NCCCCC from
Turbo Tax is awesome
So easy to use and customer service was helpful and informative.
Date published: 2021-02-18
Rated 5 out of 5 by
ColoradoSuburbsNurse from
Easy as Always!
This is my 9th year filing with TurboTax. In the past 9 years, I have moved states, bought a house for the first time, paid student loans, gotten married, had a baby, and more. Every year, TurboTax makes it easy. This year is the first time I got "stuck". In less then 5 minutes, Tyler from Chat fixed my issue. Amazing! I filed my taxes this year, by myself, in less than an hour (and I added a dependent this year).
Date published: 2021-02-18
Rated 3 out of 5 by
Used to be loyal customer from
Higher Priced than Last Year
The Fact it costs me 120.00 to file my federal/state tax return is ridiculous. If I was going to spend that much i would have hired an CPA for the same pay rate but also would have done all the work. I am highly disappointed that turbo tax feels the need to rob its customers with every fee possible.
Date published: 2021-02-18
Rated 5 out of 5 by
Kayera from
Had a great experience with Turbo Tax
Uber offered me the Turbo Tax and this really helped me. I was able to ask advice and finish my taxes in 2 days
Date published: 2021-02-18
Rated 5 out of 5 by
HP1206 from
Easy way to file our tax!
TurboTax is very simple and easy to use. Saves lots of money and unnecessary wait times
Date published: 2021-02-18
Rated 5 out of 5 by
Mikenoah16 from
Turbo tax is awesome
Great service lots of help affordable easy to use very helpful
All TurboTax® Offerings Reviews - Page 3471
Date published: 2021-02-18