TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from great product use this every year - company and individual - recommend for everyone
Date published: 2022-09-13
Rated 1 out of 5 by from Horrible Experience Between Turbo Tax continually adding form IT-FC to companies that have nothing to do with the film industry and providing NO help with the new form 7203, I am done with TurboTax. It is no longer cheaper than paying someone else to do this form me and I won't have to waste weeks of my time in frustration.
Date published: 2022-09-13
Rated 1 out of 5 by from NO support for 2021 Product This product has a computer glitch causing a reversal of one of the expenses. However, Turbo Tax unable to provide any support for this issue. Why do you create a product and do not support it?
Date published: 2022-09-13
Rated 2 out of 5 by from did not let me pay with refund Unsatisfied and disappoint, I had a enough to pay in my refund and i was not able to. I have been using TurboTax since 2013. I might use a different Tax service since i cant use my refund to pay.
Date published: 2022-09-13
Rated 2 out of 5 by from Turbo Tax Could be Better Years ago Turbo Tax bought out Mac-in-Tax and killed the Mac Business program. This is very frustrating for Mac users who have to pay for Parallels and Windows for Mac just to do business returns. Also, navigation used to be better, allowing one to go straight to a point in the interview. Not one needs to start at a higher level and repeat numerous items that do not retain the selection from even minutes before. The five return efile limit is frustrating as there are people who have multiple business entities that do very little business. Maybe there is a better way to help legitimate businesses efile without having the product over used by paid preparers.
Date published: 2022-09-13
Rated 5 out of 5 by from TurboTax Experience is Great! Now that we're retired, and tax preparation is fairly simple and routine, I find TT is absolutely great for its user-friendly approach, keeping track of everything for me, and professional and knowledgeable experts to talk with if I get hung up on something. It's well worth the costs - about 1/3 of fees charged by my last accountant - and I think e-filing through TT helps ensures that the IRS is happy and quickly processes my refund!
Date published: 2022-09-13
Rated 3 out of 5 by from Online is not the same as desktop The online turbotax version this year is not as intuitive, does not have the ability to view your forms as you go along and the questions do not really lead you through much of anything. Additionally, it does not save as you are going through so when you say continue where I left off it merely goes the section/category you were working on but does not have all the detail you already entered. I also had a K-1 to enter and the online version was no help at all. The online consultants were helpful but the instructions on where information should be to put on the form needs to be included. If this is for home and business, then it should be able to handle a K-1.
Date published: 2022-09-13
Rated 5 out of 5 by from Turbotax is Idiot Proof! I love how easy it is to navigate through the program and file my taxes.
Date published: 2022-09-13
Rated 5 out of 5 by from I Have Been Using Turbo Tax for Years I have used Turbo Tax for more than 10 years. Turbo tax has never failed me, and I do 5 to 7 returns each year. I just don't know how to improve it as it is great!
Date published: 2022-09-13
Rated 5 out of 5 by from A lot easier than I expected. I was worried filing taxes for our new business would be complicated, and I didn't want to make any mistakes. It was super easy, just like personal tax filing. I feel confident in doing these for years to come. And the tax expert chat sessions were very helpful.
Date published: 2022-09-13
All TurboTax® Offerings Reviews - Page 330
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great product use this every year - company and individual - recommend for everyone
Date published: 2022-09-13
Rated 1 out of 5 by from Horrible Experience Between Turbo Tax continually adding form IT-FC to companies that have nothing to do with the film industry and providing NO help with the new form 7203, I am done with TurboTax. It is no longer cheaper than paying someone else to do this form me and I won't have to waste weeks of my time in frustration.
Date published: 2022-09-13
Rated 1 out of 5 by from NO support for 2021 Product This product has a computer glitch causing a reversal of one of the expenses. However, Turbo Tax unable to provide any support for this issue. Why do you create a product and do not support it?
Date published: 2022-09-13
Rated 2 out of 5 by from did not let me pay with refund Unsatisfied and disappoint, I had a enough to pay in my refund and i was not able to. I have been using TurboTax since 2013. I might use a different Tax service since i cant use my refund to pay.
Date published: 2022-09-13
Rated 2 out of 5 by from Turbo Tax Could be Better Years ago Turbo Tax bought out Mac-in-Tax and killed the Mac Business program. This is very frustrating for Mac users who have to pay for Parallels and Windows for Mac just to do business returns. Also, navigation used to be better, allowing one to go straight to a point in the interview. Not one needs to start at a higher level and repeat numerous items that do not retain the selection from even minutes before. The five return efile limit is frustrating as there are people who have multiple business entities that do very little business. Maybe there is a better way to help legitimate businesses efile without having the product over used by paid preparers.
Date published: 2022-09-13
Rated 5 out of 5 by from TurboTax Experience is Great! Now that we're retired, and tax preparation is fairly simple and routine, I find TT is absolutely great for its user-friendly approach, keeping track of everything for me, and professional and knowledgeable experts to talk with if I get hung up on something. It's well worth the costs - about 1/3 of fees charged by my last accountant - and I think e-filing through TT helps ensures that the IRS is happy and quickly processes my refund!
Date published: 2022-09-13
Rated 3 out of 5 by from Online is not the same as desktop The online turbotax version this year is not as intuitive, does not have the ability to view your forms as you go along and the questions do not really lead you through much of anything. Additionally, it does not save as you are going through so when you say continue where I left off it merely goes the section/category you were working on but does not have all the detail you already entered. I also had a K-1 to enter and the online version was no help at all. The online consultants were helpful but the instructions on where information should be to put on the form needs to be included. If this is for home and business, then it should be able to handle a K-1.
Date published: 2022-09-13
Rated 5 out of 5 by from Turbotax is Idiot Proof! I love how easy it is to navigate through the program and file my taxes.
Date published: 2022-09-13
Rated 5 out of 5 by from I Have Been Using Turbo Tax for Years I have used Turbo Tax for more than 10 years. Turbo tax has never failed me, and I do 5 to 7 returns each year. I just don't know how to improve it as it is great!
Date published: 2022-09-13
Rated 5 out of 5 by from A lot easier than I expected. I was worried filing taxes for our new business would be complicated, and I didn't want to make any mistakes. It was super easy, just like personal tax filing. I feel confident in doing these for years to come. And the tax expert chat sessions were very helpful.
Date published: 2022-09-13
All TurboTax® Offerings Reviews - Page 330