TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from What a headache... I have never had so many issues with Turbo tax. This program would not let me install any updates and after days of trying, I got an error that electronic filing was not available.
Date published: 2021-10-16
Rated 3 out of 5 by from Too expensive Too many fees. Self-employed option is too pricy, and useless options keep adding up to an expensive total.
Date published: 2021-10-16
Rated 1 out of 5 by from Overall Product The options for the final process for "filing" are confusing. I missed the midnight deadline because I tried to E-file the Fed and State. Because the state would not process, the Fed would not complete the filing process. From 11:45 to 1:45AM I called the customer support and continued to file my returns. The process for choosing a state also has much to desire. It inadvertently added "Vermont" as a state when I chose Virgina. It took two hours before I was able to file my Federal tax. The State still has not been completed and will mail it.
Date published: 2021-10-16
Rated 5 out of 5 by from fast easy stop playing with me easy peasy lemon squeezy i was done so fast i wrote a review
Date published: 2021-10-16
Rated 5 out of 5 by from We have used TurboTax for many years!!!! We have used it for years and will continue to do so. This is a great product and continues to be of value to us each year.
Date published: 2021-10-16
Rated 5 out of 5 by from Great Tax Refund Product The steps to complete the tax process was really easier then I thought and very quick.
Date published: 2021-10-16
Rated 4 out of 5 by from TurboTax Live Experts is a great value! I was distraught given all the changes and entries needed for 2020: retirement, working from a home office, rental income, mortgage refinance, and more. Thanks to Patricia - my expert - I was able to successfully navigate and complete all of these sections. Great value!
Date published: 2021-10-16
Rated 1 out of 5 by from Not Fair Service I generally like TurboTax, however I accidentally clicked the upgraded version and was unable to revert to the free version no matter what I tried. It was completely useless because I cannot itemize and thus use the standard deduction. Now I have paid over $100 for no reason at all other than the fact that this company makes it completely impossible to return to the free version of their software.
Date published: 2021-10-16
Rated 5 out of 5 by from Turbo tax is pretty great! The hardest part was on form 8938 for foreign financial assets that I have to complete. I own the foreign account, but as long as my mother is alive I get no benefits. So I complete it with 0s, but TurboTax then asks me to review it and to complete multiple columns with 0s, when the the summary column has zero anyway
Date published: 2021-10-16
Rated 5 out of 5 by from Turbotax is fantastic I have used turbotax four years in the making. Simple and very user friendly. I wish the Tax Code was as easily as turbotax. Keep up the great work team turbo-tax. Fred
Date published: 2021-10-16
All TurboTax® Offerings Reviews - Page 3071
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from What a headache... I have never had so many issues with Turbo tax. This program would not let me install any updates and after days of trying, I got an error that electronic filing was not available.
Date published: 2021-10-16
Rated 3 out of 5 by from Too expensive Too many fees. Self-employed option is too pricy, and useless options keep adding up to an expensive total.
Date published: 2021-10-16
Rated 1 out of 5 by from Overall Product The options for the final process for "filing" are confusing. I missed the midnight deadline because I tried to E-file the Fed and State. Because the state would not process, the Fed would not complete the filing process. From 11:45 to 1:45AM I called the customer support and continued to file my returns. The process for choosing a state also has much to desire. It inadvertently added "Vermont" as a state when I chose Virgina. It took two hours before I was able to file my Federal tax. The State still has not been completed and will mail it.
Date published: 2021-10-16
Rated 5 out of 5 by from fast easy stop playing with me easy peasy lemon squeezy i was done so fast i wrote a review
Date published: 2021-10-16
Rated 5 out of 5 by from We have used TurboTax for many years!!!! We have used it for years and will continue to do so. This is a great product and continues to be of value to us each year.
Date published: 2021-10-16
Rated 5 out of 5 by from Great Tax Refund Product The steps to complete the tax process was really easier then I thought and very quick.
Date published: 2021-10-16
Rated 4 out of 5 by from TurboTax Live Experts is a great value! I was distraught given all the changes and entries needed for 2020: retirement, working from a home office, rental income, mortgage refinance, and more. Thanks to Patricia - my expert - I was able to successfully navigate and complete all of these sections. Great value!
Date published: 2021-10-16
Rated 1 out of 5 by from Not Fair Service I generally like TurboTax, however I accidentally clicked the upgraded version and was unable to revert to the free version no matter what I tried. It was completely useless because I cannot itemize and thus use the standard deduction. Now I have paid over $100 for no reason at all other than the fact that this company makes it completely impossible to return to the free version of their software.
Date published: 2021-10-16
Rated 5 out of 5 by from Turbo tax is pretty great! The hardest part was on form 8938 for foreign financial assets that I have to complete. I own the foreign account, but as long as my mother is alive I get no benefits. So I complete it with 0s, but TurboTax then asks me to review it and to complete multiple columns with 0s, when the the summary column has zero anyway
Date published: 2021-10-16
Rated 5 out of 5 by from Turbotax is fantastic I have used turbotax four years in the making. Simple and very user friendly. I wish the Tax Code was as easily as turbotax. Keep up the great work team turbo-tax. Fred
Date published: 2021-10-16
All TurboTax® Offerings Reviews - Page 3071