TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from I have been in a funk since May 2022 I received a notice from the IRS in June informing me that my 2020 1041 for Mom's estate was never filed and that I owed the tax due of $847 plus fines and late fees totaling $1441.19. I tried to eFile but it was rejected several times in April of 2021 so I printed out the forms and mailed them to the IRS with a check. The check was cleared on May 4, 2021. The problem turned to be the name of the Estate on the Tax Return did not match the SS-4. Also the dates showing at the top did not show the correct tax period. Very disappointed in TurboTax. I really feel let down!
Date published: 2022-10-24
Rated 5 out of 5 by from tubo tax review worked out fine. easy to use. walked me through everything.
Date published: 2022-10-24
Rated 2 out of 5 by from E-filing limitations and TurboTax schedule State returns typically have bugs; a nonresident return was rejected twice via e-file this year. Policy to close e-filing on a certain date is not included in any of the e-file rejection communications or within the software product as far as I know; not even in the fine print. Users do not appear guided to this via a website link until the software is already shut down on you. Significant customer inconvenience to paper file and not be timely.
Date published: 2022-10-24
Rated 1 out of 5 by from VERY DIFFICULT TO FIND PRODUCT KEY; I assisted my disabled sister with filing and we ended up downloading 3 times; being charged 3 times for the program! Will never use this again.
Date published: 2022-10-24
Rated 4 out of 5 by from 1st Experience with Turbotax Good, but needs tweak Overall, my first experience with downloaded version of Turbotax is good. It was easy to use. I do suggest the following changes: * DO NOT GENERATE ESTIMATED TAX FORMS FOR NEXT YEAR. This has no bearing on reality and how we plan to pay for taxes, and the income estimate for next year is way off. I am afraid if IRS sees this, they may be expecting those payments and this may cause trouble. * In income review, break out capital gain distributions. These are currently not listed, but will appear when you look at dividend details. * Deadline for e-filing was not correct. This created a lot of panic, but then ignored it and was able to e-file. * First page of 8949 form not generated. It may be cleaner to include it - I know it was blank in our case, but other forms include pages with no entries. *.....and I should not need a nickname for a review.
Date published: 2022-10-24
Rated 4 out of 5 by from TAX WAS EASY TO USE4. I LIKED THE PROGRAM. ABCDEFGHIJK
Date published: 2022-10-23
Rated 1 out of 5 by from Late filing of return. Continued difficulty in making entries. System kept bouncing back to previous screen. Particularly difficult was the printing of the to mail file copy. Never was able to do this.
Date published: 2022-10-23
Rated 3 out of 5 by from can be better our eFiled extension came back as rejected due to having the "wrong" AGI from last year but we used Turbo Tax last year and you prefilled that box with the AGI from 2020. ????
Date published: 2022-10-23
Rated 3 out of 5 by from Great for federal, more complicated for state taxe I regularly used TurboTax years ago when my returns were simple to do, and returned to it in 2019 after the tax "reform" made itemizing impossible. In 2020 I had foreign earned income that was excludable and I used TurboTax Online. The federal return went fine but the state return ended up being more difficult. Choices that it seems I would have had were I doing my taxes manually were not available (like married filing separately), and when I sought advice I got quite different answers from the online tax advisors. Please improve the transparency of the transfer of information from federal to state.
Date published: 2022-10-23
Rated 5 out of 5 by from Outstanding thanks for making it easy Great program thanks for making it easy to understand
Date published: 2022-10-23
All TurboTax® Offerings Reviews - Page 30
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from I have been in a funk since May 2022 I received a notice from the IRS in June informing me that my 2020 1041 for Mom's estate was never filed and that I owed the tax due of $847 plus fines and late fees totaling $1441.19. I tried to eFile but it was rejected several times in April of 2021 so I printed out the forms and mailed them to the IRS with a check. The check was cleared on May 4, 2021. The problem turned to be the name of the Estate on the Tax Return did not match the SS-4. Also the dates showing at the top did not show the correct tax period. Very disappointed in TurboTax. I really feel let down!
Date published: 2022-10-24
Rated 5 out of 5 by from tubo tax review worked out fine. easy to use. walked me through everything.
Date published: 2022-10-24
Rated 2 out of 5 by from E-filing limitations and TurboTax schedule State returns typically have bugs; a nonresident return was rejected twice via e-file this year. Policy to close e-filing on a certain date is not included in any of the e-file rejection communications or within the software product as far as I know; not even in the fine print. Users do not appear guided to this via a website link until the software is already shut down on you. Significant customer inconvenience to paper file and not be timely.
Date published: 2022-10-24
Rated 1 out of 5 by from VERY DIFFICULT TO FIND PRODUCT KEY; I assisted my disabled sister with filing and we ended up downloading 3 times; being charged 3 times for the program! Will never use this again.
Date published: 2022-10-24
Rated 4 out of 5 by from 1st Experience with Turbotax Good, but needs tweak Overall, my first experience with downloaded version of Turbotax is good. It was easy to use. I do suggest the following changes: * DO NOT GENERATE ESTIMATED TAX FORMS FOR NEXT YEAR. This has no bearing on reality and how we plan to pay for taxes, and the income estimate for next year is way off. I am afraid if IRS sees this, they may be expecting those payments and this may cause trouble. * In income review, break out capital gain distributions. These are currently not listed, but will appear when you look at dividend details. * Deadline for e-filing was not correct. This created a lot of panic, but then ignored it and was able to e-file. * First page of 8949 form not generated. It may be cleaner to include it - I know it was blank in our case, but other forms include pages with no entries. *.....and I should not need a nickname for a review.
Date published: 2022-10-24
Rated 4 out of 5 by from TAX WAS EASY TO USE4. I LIKED THE PROGRAM. ABCDEFGHIJK
Date published: 2022-10-23
Rated 1 out of 5 by from Late filing of return. Continued difficulty in making entries. System kept bouncing back to previous screen. Particularly difficult was the printing of the to mail file copy. Never was able to do this.
Date published: 2022-10-23
Rated 3 out of 5 by from can be better our eFiled extension came back as rejected due to having the "wrong" AGI from last year but we used Turbo Tax last year and you prefilled that box with the AGI from 2020. ????
Date published: 2022-10-23
Rated 3 out of 5 by from Great for federal, more complicated for state taxe I regularly used TurboTax years ago when my returns were simple to do, and returned to it in 2019 after the tax "reform" made itemizing impossible. In 2020 I had foreign earned income that was excludable and I used TurboTax Online. The federal return went fine but the state return ended up being more difficult. Choices that it seems I would have had were I doing my taxes manually were not available (like married filing separately), and when I sought advice I got quite different answers from the online tax advisors. Please improve the transparency of the transfer of information from federal to state.
Date published: 2022-10-23
Rated 5 out of 5 by from Outstanding thanks for making it easy Great program thanks for making it easy to understand
Date published: 2022-10-23
All TurboTax® Offerings Reviews - Page 30