TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Turbo Tax gives me peace of mind! Very quick process and easy to follow the format provided.
Date published: 2021-04-16
Rated 5 out of 5 by from Great Service! Very helpful and very nice! Plan to use them every year.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is awesome The software checks on everything over and over, making sure not to miss anything.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax expert help was invaluable I had a number of things going on last year and would not have been confident in the results without the expert help from Lani.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is simple to use Turbo Tax was the easiest software to use. I hope to use it in the further
Date published: 2021-04-16
Rated 3 out of 5 by from Turbo Tax - Seems More Expensive Every Year I've used Turbo Tax every year and it is very convenient. The price of using the product (which seems like it will be free right up until the end) is $60 and an additional $50 to file state taxes. At this point I'm almost better off taking it into a real person or doing it myself. What is the point of doing it online if it costs the same as dropping it off with another company?
Date published: 2021-04-16
Rated 5 out of 5 by from Grateful for Turbo Tax I'm grateful for Turbo Tax because it walks you through each step of the process and makes it easy to file taxes.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax worked out greatOB1 Great help, first year running my own business. I had no idea how to approach taxes.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is easy to Use!!! I felt comfortable that all my questions were answered and the process was thorough. I like the "what is this" blurbs that explained the question. Very helpful.
Date published: 2021-04-16
Rated 1 out of 5 by from TurboTax was really annoying this year I've used TurboTax for over 10 years because I perceive it to be simple and a cost effective alternative to watching a tax professional essentially enter the same information that I do in TurboTax. This year changed. Year after year TurboTax has added bloat by including more and more questions. I get that TurboTax is trying to find all kinds of situations that might lead to a better result. However, it's gotten to the point that there are so many redundant and extraneous irrelevant questions that it has made the experience worse than better. Also, TurboTax continues to needle you about upgrades like Premium Live or Max. These factors have had the net result of making TurboTax more annoying, more time consuming, and less cost effective. I now pay 225$ for TurboTax and at this point the 400$ I used to pay H&R block looks pretty nice. The extra 175$ is worth avoiding the tedium and redundancy of TurboTax. Extremely redundant this year. TurboTax asked me so many questions that it already had the answer to. Why do I need to confirm if I filed a Missouri return in 2019? You have that information! Why do you ask me to validate some line item on last year's tax return? You know that I filed my return via TurboTax last year, just go look up the line item and fill it out for me? Am I a first time home buyer? You already asked me if I bought a new house this year at the very beginning and I said no, so pull that answer through to this question. Why oh why do you constantly ask me to verify my address, name, and residence when you already have that information? Your product has lost its effectiveness and simplicity, as a result it has lost its value for me. I have my pile of tax forms, they all have names/numbers. Just ask me what stuff I have and then let me plug in the numbers. The import is nice, but then you ask me to review everything anyway so I might as well just type stuff in on my own. It saves me zero time.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 2865
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Tax gives me peace of mind! Very quick process and easy to follow the format provided.
Date published: 2021-04-16
Rated 5 out of 5 by from Great Service! Very helpful and very nice! Plan to use them every year.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is awesome The software checks on everything over and over, making sure not to miss anything.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax expert help was invaluable I had a number of things going on last year and would not have been confident in the results without the expert help from Lani.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is simple to use Turbo Tax was the easiest software to use. I hope to use it in the further
Date published: 2021-04-16
Rated 3 out of 5 by from Turbo Tax - Seems More Expensive Every Year I've used Turbo Tax every year and it is very convenient. The price of using the product (which seems like it will be free right up until the end) is $60 and an additional $50 to file state taxes. At this point I'm almost better off taking it into a real person or doing it myself. What is the point of doing it online if it costs the same as dropping it off with another company?
Date published: 2021-04-16
Rated 5 out of 5 by from Grateful for Turbo Tax I'm grateful for Turbo Tax because it walks you through each step of the process and makes it easy to file taxes.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax worked out greatOB1 Great help, first year running my own business. I had no idea how to approach taxes.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is easy to Use!!! I felt comfortable that all my questions were answered and the process was thorough. I like the "what is this" blurbs that explained the question. Very helpful.
Date published: 2021-04-16
Rated 1 out of 5 by from TurboTax was really annoying this year I've used TurboTax for over 10 years because I perceive it to be simple and a cost effective alternative to watching a tax professional essentially enter the same information that I do in TurboTax. This year changed. Year after year TurboTax has added bloat by including more and more questions. I get that TurboTax is trying to find all kinds of situations that might lead to a better result. However, it's gotten to the point that there are so many redundant and extraneous irrelevant questions that it has made the experience worse than better. Also, TurboTax continues to needle you about upgrades like Premium Live or Max. These factors have had the net result of making TurboTax more annoying, more time consuming, and less cost effective. I now pay 225$ for TurboTax and at this point the 400$ I used to pay H&R block looks pretty nice. The extra 175$ is worth avoiding the tedium and redundancy of TurboTax. Extremely redundant this year. TurboTax asked me so many questions that it already had the answer to. Why do I need to confirm if I filed a Missouri return in 2019? You have that information! Why do you ask me to validate some line item on last year's tax return? You know that I filed my return via TurboTax last year, just go look up the line item and fill it out for me? Am I a first time home buyer? You already asked me if I bought a new house this year at the very beginning and I said no, so pull that answer through to this question. Why oh why do you constantly ask me to verify my address, name, and residence when you already have that information? Your product has lost its effectiveness and simplicity, as a result it has lost its value for me. I have my pile of tax forms, they all have names/numbers. Just ask me what stuff I have and then let me plug in the numbers. The import is nice, but then you ask me to review everything anyway so I might as well just type stuff in on my own. It saves me zero time.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 2865