TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax technically worked! Everything worked as expected! Was able to do it at my own pace!
Date published: 2021-04-16
Rated 5 out of 5 by from Great help Used their help and got it all done. Thanks so much
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax fantastic Turbo Tax made doing my taxes easy. It didn't take me very long either, very happy with this year.
Date published: 2021-04-16
Rated 5 out of 5 by from Easy and Covers EVERYTHING! This is the first time I have done our taxes and it was so easy and with the expert help available, I was able to get it done. Whoo Hoo!!!
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is a easier than expected!! TurboTax was quick to provide clarifying advise/suggestions and was easy to navigate.
Date published: 2021-04-16
Rated 5 out of 5 by from So helpful for my first time for my first time filing this was a simple and fast way to do it
Date published: 2021-04-16
Rated 5 out of 5 by from :) :) been using for a long time love it... great app
Date published: 2021-04-16
Rated 1 out of 5 by from Turbo Tax Has Gotten Worse and Less User Friendly I have used TurboTax since the product arrived on the market. It has always been convenient, quick and easy to use. I understand that the tax code has gotten more complex over the years, but TurboTax's ability to carry a user through the procoess has become more complex and anything but user friendly. This year it was impossible. When I tried to check my returns I got error messages drawing me back to lines within the return that I had already completed. I several instances I was actually drawn back after the checker said everything was ok just before submission. This years' (2020) Form was very cumbersome and hard to follow. I am convinced that I will be ditching TurboTax for my 2021 return and going back to a real accountant. The Home and Business version is a joke. It is hard to get to a live rep to answer questions and I couldn't even find a way to easily retrieve older filings. This was a good product 10 years ago, but it sucks eggs, especially this year.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is easy to use Easy to use. I had some problems for duplicate entries, but hopefully that is solved with my second transmittal.
Date published: 2021-04-16
Rated 1 out of 5 by from Don't use if you bought crypto. Such a terrible mess if you used crypto. Costs more to file with them because of it and there is no support for their service. Have to pay an extra $75 if you want a life person to help. I have used them for 10 years and this is my last year. I will not ever use them again!!!
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 2789
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax technically worked! Everything worked as expected! Was able to do it at my own pace!
Date published: 2021-04-16
Rated 5 out of 5 by from Great help Used their help and got it all done. Thanks so much
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax fantastic Turbo Tax made doing my taxes easy. It didn't take me very long either, very happy with this year.
Date published: 2021-04-16
Rated 5 out of 5 by from Easy and Covers EVERYTHING! This is the first time I have done our taxes and it was so easy and with the expert help available, I was able to get it done. Whoo Hoo!!!
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is a easier than expected!! TurboTax was quick to provide clarifying advise/suggestions and was easy to navigate.
Date published: 2021-04-16
Rated 5 out of 5 by from So helpful for my first time for my first time filing this was a simple and fast way to do it
Date published: 2021-04-16
Rated 5 out of 5 by from :) :) been using for a long time love it... great app
Date published: 2021-04-16
Rated 1 out of 5 by from Turbo Tax Has Gotten Worse and Less User Friendly I have used TurboTax since the product arrived on the market. It has always been convenient, quick and easy to use. I understand that the tax code has gotten more complex over the years, but TurboTax's ability to carry a user through the procoess has become more complex and anything but user friendly. This year it was impossible. When I tried to check my returns I got error messages drawing me back to lines within the return that I had already completed. I several instances I was actually drawn back after the checker said everything was ok just before submission. This years' (2020) Form was very cumbersome and hard to follow. I am convinced that I will be ditching TurboTax for my 2021 return and going back to a real accountant. The Home and Business version is a joke. It is hard to get to a live rep to answer questions and I couldn't even find a way to easily retrieve older filings. This was a good product 10 years ago, but it sucks eggs, especially this year.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax is easy to use Easy to use. I had some problems for duplicate entries, but hopefully that is solved with my second transmittal.
Date published: 2021-04-16
Rated 1 out of 5 by from Don't use if you bought crypto. Such a terrible mess if you used crypto. Costs more to file with them because of it and there is no support for their service. Have to pay an extra $75 if you want a life person to help. I have used them for 10 years and this is my last year. I will not ever use them again!!!
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 2789