TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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TurboTax Online
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Rated 5 out of 5 by
Kvn12 from
The simplicity of use is s a great asset.
This year I used an expert. I am very happy that I did. Some of my taxes were complex....at least to me. My expert was excellent and made sure I was well taken care of.
Date published: 2022-04-04
Rated 5 out of 5 by
Nick in DE from
Extreme confidence
So, yes -- you can go to a professional (human) preparer, but, you'll still have to gather all (ALL) the relevant tax information and put it in a box or bin and carry that to the preparer. And how much confidence will you have that the human will do everything correctly, hurrying through as (s)he will undoubtedly do? With TT, I feel in control, I can back up my confidence with Audit Defense, and can do my taxes on my own schedule. A byproduct is that I'll understand the taxing process a little better when I fill out the TT questionnaires.
Date published: 2022-04-04
Rated 1 out of 5 by
Askyourmom from
PIN Madness
TurboTax skipped over important detail for covid 401k withdrawal. Caught it myself. Return rejected numerous times for wrong pin. TurboTax says it will guide you through resolution, but it doesn't. Got to figure it out yourself.
Date published: 2022-04-04
Rated 2 out of 5 by
Disappointed 3 from
No More One Time State E-Filing Included
Been using your product since the beginning (mid 1980's)... Disappointed that i had to pay another $20 to E-File my state return is about all i can say..
Date published: 2022-04-04
Rated 2 out of 5 by
Dazedandconfused7 from
Go to H&R Block for clearer guidance
No clear answers around tax process - overall price is about the same as H&R Block and the Block gives clearer guidance
Date published: 2022-04-04
Rated 5 out of 5 by
Mw20398 from
Quick and easy
I like how it explains anything you don’t understand
Date published: 2022-04-04
Rated 4 out of 5 by
SWlkr from
Needs work for clarity during user interactions.
During error checking, forms are presented with highlighted fields without explanation of the field meanings. Consult with a user group that includes "dull-edge" users. Add cross references to terms used for the same items by TurboTax, the US IRS, and financial markets.
Date published: 2022-04-04
Rated 1 out of 5 by
Ayden2020 from
Perfect
I was totally amazed with Loy's help! and I would defiantly use this service again.
Date published: 2022-04-04
Rated 4 out of 5 by
Njones59 from
Turbo tax is very helpful and easy to use.
Turbo Tax helps me to feel more confident with my returns.
Date published: 2022-04-04
Rated 5 out of 5 by
MommaBear22817 from
Crypto Made Easy
I was worried about adding our cryptocurrency in correctly and TurboTax made it so easy!
All TurboTax® Offerings Reviews - Page 2778
Date published: 2022-04-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Kvn12 from
The simplicity of use is s a great asset.
This year I used an expert. I am very happy that I did. Some of my taxes were complex....at least to me. My expert was excellent and made sure I was well taken care of.
Date published: 2022-04-04
Rated 5 out of 5 by
Nick in DE from
Extreme confidence
So, yes -- you can go to a professional (human) preparer, but, you'll still have to gather all (ALL) the relevant tax information and put it in a box or bin and carry that to the preparer. And how much confidence will you have that the human will do everything correctly, hurrying through as (s)he will undoubtedly do? With TT, I feel in control, I can back up my confidence with Audit Defense, and can do my taxes on my own schedule. A byproduct is that I'll understand the taxing process a little better when I fill out the TT questionnaires.
Date published: 2022-04-04
Rated 1 out of 5 by
Askyourmom from
PIN Madness
TurboTax skipped over important detail for covid 401k withdrawal. Caught it myself. Return rejected numerous times for wrong pin. TurboTax says it will guide you through resolution, but it doesn't. Got to figure it out yourself.
Date published: 2022-04-04
Rated 2 out of 5 by
Disappointed 3 from
No More One Time State E-Filing Included
Been using your product since the beginning (mid 1980's)... Disappointed that i had to pay another $20 to E-File my state return is about all i can say..
Date published: 2022-04-04
Rated 2 out of 5 by
Dazedandconfused7 from
Go to H&R Block for clearer guidance
No clear answers around tax process - overall price is about the same as H&R Block and the Block gives clearer guidance
Date published: 2022-04-04
Rated 5 out of 5 by
Mw20398 from
Quick and easy
I like how it explains anything you don’t understand
Date published: 2022-04-04
Rated 4 out of 5 by
SWlkr from
Needs work for clarity during user interactions.
During error checking, forms are presented with highlighted fields without explanation of the field meanings. Consult with a user group that includes "dull-edge" users. Add cross references to terms used for the same items by TurboTax, the US IRS, and financial markets.
Date published: 2022-04-04
Rated 1 out of 5 by
Ayden2020 from
Perfect
I was totally amazed with Loy's help! and I would defiantly use this service again.
Date published: 2022-04-04
Rated 4 out of 5 by
Njones59 from
Turbo tax is very helpful and easy to use.
Turbo Tax helps me to feel more confident with my returns.
Date published: 2022-04-04
Rated 5 out of 5 by
MommaBear22817 from
Crypto Made Easy
I was worried about adding our cryptocurrency in correctly and TurboTax made it so easy!
All TurboTax® Offerings Reviews - Page 2778
Date published: 2022-04-04