TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Very deceptive TurboTax is advertised free federal and state returns and yet it cost me $108 to do my taxes this is deceptive advertisement I don’t think I’m going to use TurboTax next year
Date published: 2022-04-10
Rated 5 out of 5 by from Helped by experts Bethanie was extremely helpful and knowledgeable with all my questions. She listened to all my scenarios and helpful feedback. I feel secure that my case was handled correctly.
Date published: 2022-04-10
Rated 5 out of 5 by from Thank you Turbo Tax! I really appreciate all the tips and help that Turbo Tax provides! I need all the help I can get when filing my taxes!
Date published: 2022-04-10
Rated 5 out of 5 by from Love it! Turbo tax gets better and better every year, I love that it keeps my info from year to year so that I make sure I don't miss a thing.
Date published: 2022-04-10
Rated 5 out of 5 by from Very Happy Easy to Deal with Engaged the online help this year, rang at the appointed time, was clear and helpful
Date published: 2022-04-10
Rated 5 out of 5 by from Easy as Pie! i've used this product for years and it's never failed me, never been wrong, never been audited either. worth every penny.
Date published: 2022-04-10
Rated 5 out of 5 by from Very Easy to use and easy to review the processing Have not had any issues using the Turbo tax and appreciate the ease.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is easy to use and convenient. I love the convenance it offers and the steps along the way.
Date published: 2022-04-10
Rated 5 out of 5 by from Very good, will use again. One Turbo Tax expert gave me the wrong information. The second expert knew exactly everything we asked. Would like to see the Q & A or HELP sections improve. Will continue to use next year as we've done for many years, happily.
Date published: 2022-04-10
Rated 1 out of 5 by from Its Ok. When E-filing: unable to pay the State fee of $25 without repurchasing premier. I already purchased premier thru costco yet I was being charged $45 again. I paid with my credit card to avoid this issue. this is a bug that should be fixed in the future turbotax packages. Also not happy with the state filing cost is not included in premier. it doesn't make sense given everyone files state taxes. Why not include both federal and state in one package..? Also if including 5 federal e-filings, then there should be 5 state e-filings... not one....
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2606
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Very deceptive TurboTax is advertised free federal and state returns and yet it cost me $108 to do my taxes this is deceptive advertisement I don’t think I’m going to use TurboTax next year
Date published: 2022-04-10
Rated 5 out of 5 by from Helped by experts Bethanie was extremely helpful and knowledgeable with all my questions. She listened to all my scenarios and helpful feedback. I feel secure that my case was handled correctly.
Date published: 2022-04-10
Rated 5 out of 5 by from Thank you Turbo Tax! I really appreciate all the tips and help that Turbo Tax provides! I need all the help I can get when filing my taxes!
Date published: 2022-04-10
Rated 5 out of 5 by from Love it! Turbo tax gets better and better every year, I love that it keeps my info from year to year so that I make sure I don't miss a thing.
Date published: 2022-04-10
Rated 5 out of 5 by from Very Happy Easy to Deal with Engaged the online help this year, rang at the appointed time, was clear and helpful
Date published: 2022-04-10
Rated 5 out of 5 by from Easy as Pie! i've used this product for years and it's never failed me, never been wrong, never been audited either. worth every penny.
Date published: 2022-04-10
Rated 5 out of 5 by from Very Easy to use and easy to review the processing Have not had any issues using the Turbo tax and appreciate the ease.
Date published: 2022-04-10
Rated 5 out of 5 by from Turbo Tax is easy to use and convenient. I love the convenance it offers and the steps along the way.
Date published: 2022-04-10
Rated 5 out of 5 by from Very good, will use again. One Turbo Tax expert gave me the wrong information. The second expert knew exactly everything we asked. Would like to see the Q & A or HELP sections improve. Will continue to use next year as we've done for many years, happily.
Date published: 2022-04-10
Rated 1 out of 5 by from Its Ok. When E-filing: unable to pay the State fee of $25 without repurchasing premier. I already purchased premier thru costco yet I was being charged $45 again. I paid with my credit card to avoid this issue. this is a bug that should be fixed in the future turbotax packages. Also not happy with the state filing cost is not included in premier. it doesn't make sense given everyone files state taxes. Why not include both federal and state in one package..? Also if including 5 federal e-filings, then there should be 5 state e-filings... not one....
Date published: 2022-04-10
All TurboTax® Offerings Reviews - Page 2606