TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Great Experience Turbo tax is very easy to use for a first time tax preparation with assurance that someone is there to help
Date published: 2021-02-21
Rated 5 out of 5 by from Great Experience! I was able to file my taxes myself and with out paying a tax specialist.
Date published: 2021-02-21
Rated 4 out of 5 by from Easy to use Tax Program It was very easy to us and walked me through my taxes with ease.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax ausome Turbotax is awesome it was a great experience overall
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is Excellent The process of filing was very easy and simple. I did not have any problems using the software.
Date published: 2021-02-21
Rated 5 out of 5 by from Informational and precise. Bravo... No matter the changes or status of filing needs....turbo tax always comes thru with precise accuarc. Thanks
Date published: 2021-02-21
Rated 2 out of 5 by from Wash sale bug cost me hours There's a rounding bug in the TurboTax software, where small amounts (less than $1) reported from wash sale in 1099-B are rounded down to zero. But $0.00 is not an accepted value for entry, according to the TT software - and this issue gets flagged during the Federal review. TT customer service rep said this is a well-known bug and has had several customers call about it, but TT still doesn't have (a) a fix or (b) a workaround. The customer service rep was friendly but totally at a loss. To be clear, this wasn't a bank import error - the correct amount was imported from the 1099-B. The TurboTax software incorrectly rounded the amount down to zero, and then threw an error on its own rounding function. In the end I just left these fields blank, which passed TT Review - but that meant I actually couldn't report my taxes exactly correctly. Sure, a few pennies aren't a big deal, but it's still kind of ridiculous that this issue exists, TT knows about it, and still their service team couldn't help and I ended up wasting a lot of time.
Date published: 2021-02-21
Rated 5 out of 5 by from Been using using turbo tax for 10 years!! Been using using turbo tax for 10 years!! It gets easier and easier every year. This year was a breeze! see ya'll next year!
Date published: 2021-02-21
Rated 5 out of 5 by from Great Super. Completed on one setting. Great job done. Will use again next year .
Date published: 2021-02-21
Rated 1 out of 5 by from VERY DISAPPOINTED/ NOT HAPPY I'm upset that I have to pay $125.00. Turbo Tax charged $40.00 for Federal tax, $45 for State Tax, and $40 just to take it out of my taxes. That is ridiculous. I'm not happy and very disappointed. I use Turbo Tax every year. I had unemployment because of covid-19 and my health insurance was effected like I said ridiculous.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 2588
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Experience Turbo tax is very easy to use for a first time tax preparation with assurance that someone is there to help
Date published: 2021-02-21
Rated 5 out of 5 by from Great Experience! I was able to file my taxes myself and with out paying a tax specialist.
Date published: 2021-02-21
Rated 4 out of 5 by from Easy to use Tax Program It was very easy to us and walked me through my taxes with ease.
Date published: 2021-02-21
Rated 5 out of 5 by from Turbotax ausome Turbotax is awesome it was a great experience overall
Date published: 2021-02-21
Rated 5 out of 5 by from TurboTax is Excellent The process of filing was very easy and simple. I did not have any problems using the software.
Date published: 2021-02-21
Rated 5 out of 5 by from Informational and precise. Bravo... No matter the changes or status of filing needs....turbo tax always comes thru with precise accuarc. Thanks
Date published: 2021-02-21
Rated 2 out of 5 by from Wash sale bug cost me hours There's a rounding bug in the TurboTax software, where small amounts (less than $1) reported from wash sale in 1099-B are rounded down to zero. But $0.00 is not an accepted value for entry, according to the TT software - and this issue gets flagged during the Federal review. TT customer service rep said this is a well-known bug and has had several customers call about it, but TT still doesn't have (a) a fix or (b) a workaround. The customer service rep was friendly but totally at a loss. To be clear, this wasn't a bank import error - the correct amount was imported from the 1099-B. The TurboTax software incorrectly rounded the amount down to zero, and then threw an error on its own rounding function. In the end I just left these fields blank, which passed TT Review - but that meant I actually couldn't report my taxes exactly correctly. Sure, a few pennies aren't a big deal, but it's still kind of ridiculous that this issue exists, TT knows about it, and still their service team couldn't help and I ended up wasting a lot of time.
Date published: 2021-02-21
Rated 5 out of 5 by from Been using using turbo tax for 10 years!! Been using using turbo tax for 10 years!! It gets easier and easier every year. This year was a breeze! see ya'll next year!
Date published: 2021-02-21
Rated 5 out of 5 by from Great Super. Completed on one setting. Great job done. Will use again next year .
Date published: 2021-02-21
Rated 1 out of 5 by from VERY DISAPPOINTED/ NOT HAPPY I'm upset that I have to pay $125.00. Turbo Tax charged $40.00 for Federal tax, $45 for State Tax, and $40 just to take it out of my taxes. That is ridiculous. I'm not happy and very disappointed. I use Turbo Tax every year. I had unemployment because of covid-19 and my health insurance was effected like I said ridiculous.
Date published: 2021-02-21
All TurboTax® Offerings Reviews - Page 2588