TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Makes a complicated process easier! Income tax regulations are far too complicated for the average person to keep up with. TurboTax makes the filing process more manageable and means I don't have to stay on top of all the tax law changes to pay my taxes correctly.
Date published: 2022-04-11
Rated 5 out of 5 by from Download version is much better than online versio I have always used the download version. I initially switched to the online version this year and it was not nearly as user friendly. It also inexplicably indicated I owed prepayment penalties when the amount I prepaid in taxes actually increased YoY. I was nearly done completing the online forms before aborting in favor of the download version. I find it more intuitive and I was more confident in its reliability and final result.
Date published: 2022-04-11
Rated 1 out of 5 by from WOULDN'T LET ME FILE would not let me file. had a stupid box that it wanted to exclude, but, i needed to add a withholding
Date published: 2022-04-11
Rated 5 out of 5 by from Loyal Customer Great experience as always! XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Date published: 2022-04-11
Rated 3 out of 5 by from Incorrect default data After using Turo Tax since 2015, only this year was there incorrect data as a default. Including pension assumption that it was a govt pension, never had before --- Also, default info related to income in Puerto Rico. I think these errors / default info was coming through in the updates
Date published: 2022-04-11
Rated 5 out of 5 by from Easy and Reliable! Turbo Tax has been and still is so easy and comfortable to use. So much better then going into H&R and paying a couple hundred for the same or less back on my return. Granted, my return is not has complicated as some, but the step by step walk-through. Make it all painless. If your reading this and are undecided. Give it a try.
Date published: 2022-04-11
Rated 4 out of 5 by from Easy to navigate Great way to do it yourself specially if you only do standard W2s
Date published: 2022-04-11
Rated 4 out of 5 by from Turbo Tax saves time/answers standard questions I had the usual good experience using Turbo Tax for 2021 taxes. This year, however, you had to be a little more cautious because of the governments' stimulus payments. Turbo Tax did not seem to have a clear input for Fed letter #6475, so you had to go into the instructions to find the answer. Also, to get better clarification on receiving credit for energy saving construction, I had to go to the federal tax code to get clarification. Other than that, the program was very helpful. See you next year.
Date published: 2022-04-11
Rated 5 out of 5 by from Super AWESOME! Outstanding service. Easy to navigate. Highly recommended..Thank you!
Date published: 2022-04-11
Rated 4 out of 5 by from Extremely helpful Detailed walk through of each tax area was helpful. I was able to evaluate if filing joint or separately was beneficial - although I would have liked a feature where I could click that option from my joint return to automatically recalculate rather than having to do 3 separate taxes from scratch.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2519
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Makes a complicated process easier! Income tax regulations are far too complicated for the average person to keep up with. TurboTax makes the filing process more manageable and means I don't have to stay on top of all the tax law changes to pay my taxes correctly.
Date published: 2022-04-11
Rated 5 out of 5 by from Download version is much better than online versio I have always used the download version. I initially switched to the online version this year and it was not nearly as user friendly. It also inexplicably indicated I owed prepayment penalties when the amount I prepaid in taxes actually increased YoY. I was nearly done completing the online forms before aborting in favor of the download version. I find it more intuitive and I was more confident in its reliability and final result.
Date published: 2022-04-11
Rated 1 out of 5 by from WOULDN'T LET ME FILE would not let me file. had a stupid box that it wanted to exclude, but, i needed to add a withholding
Date published: 2022-04-11
Rated 5 out of 5 by from Loyal Customer Great experience as always! XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Date published: 2022-04-11
Rated 3 out of 5 by from Incorrect default data After using Turo Tax since 2015, only this year was there incorrect data as a default. Including pension assumption that it was a govt pension, never had before --- Also, default info related to income in Puerto Rico. I think these errors / default info was coming through in the updates
Date published: 2022-04-11
Rated 5 out of 5 by from Easy and Reliable! Turbo Tax has been and still is so easy and comfortable to use. So much better then going into H&R and paying a couple hundred for the same or less back on my return. Granted, my return is not has complicated as some, but the step by step walk-through. Make it all painless. If your reading this and are undecided. Give it a try.
Date published: 2022-04-11
Rated 4 out of 5 by from Easy to navigate Great way to do it yourself specially if you only do standard W2s
Date published: 2022-04-11
Rated 4 out of 5 by from Turbo Tax saves time/answers standard questions I had the usual good experience using Turbo Tax for 2021 taxes. This year, however, you had to be a little more cautious because of the governments' stimulus payments. Turbo Tax did not seem to have a clear input for Fed letter #6475, so you had to go into the instructions to find the answer. Also, to get better clarification on receiving credit for energy saving construction, I had to go to the federal tax code to get clarification. Other than that, the program was very helpful. See you next year.
Date published: 2022-04-11
Rated 5 out of 5 by from Super AWESOME! Outstanding service. Easy to navigate. Highly recommended..Thank you!
Date published: 2022-04-11
Rated 4 out of 5 by from Extremely helpful Detailed walk through of each tax area was helpful. I was able to evaluate if filing joint or separately was beneficial - although I would have liked a feature where I could click that option from my joint return to automatically recalculate rather than having to do 3 separate taxes from scratch.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2519