TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Usually excellent but this year.... I had two issues with turbo tax this year. 1. After a few days of use, my TT started to crash repeatedly. Tech support was highly inconsistent and mostly useless. Ended up resolving the situation by completely wiping my machine and reload a fresh IOS. Took about a week of effort to get this resolved and my returns in. 2. The system does not prompt you in how to record work performed in different states. I had to hand enter the information on the actual forms. I couldn't find any information in the help system to address this. I'm in Wa. which has no state income tax and work part of the year in Oregon which does.
Date published: 2021-04-23
Rated 4 out of 5 by from TURBO TAX IS AWESOME i was stuck on a couple issues and i did a screen share and had it fixed in less than 5 minutes. THANK YOU
Date published: 2021-04-23
Rated 4 out of 5 by from Great service for filling your taxes I had a better experience with my taxes than I have ever had.
Date published: 2021-04-23
Rated 5 out of 5 by from Easy to use Turbo Tax is an easy solution to a stressful obligation.
Date published: 2021-04-23
Rated 5 out of 5 by from Turbo Tax was super great Carlos was great would like him to do my taxes all the time. He explains everything clearly. He was Awesome
Date published: 2021-04-23
Rated 5 out of 5 by from TURBOTAX is the best tax software in the world! Very professional and knowledgeable reps. They answered all of my questions.
Date published: 2021-04-23
Rated 5 out of 5 by from excellent really help full when I need help, they responded to me quick
Date published: 2021-04-23
Rated 5 out of 5 by from TurboTax is Fantastic Used to be Tax Consultant so just needed to file taxes, double checked all figures and turbotax had the correct numbers.
Date published: 2021-04-23
Rated 5 out of 5 by from It was really helpful! I enjoyed the experience. They explained the process several times
Date published: 2021-04-23
Rated 5 out of 5 by from Excellent help Got excellent help from Turbo tax assistance team to complete my return
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 2331
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Usually excellent but this year.... I had two issues with turbo tax this year. 1. After a few days of use, my TT started to crash repeatedly. Tech support was highly inconsistent and mostly useless. Ended up resolving the situation by completely wiping my machine and reload a fresh IOS. Took about a week of effort to get this resolved and my returns in. 2. The system does not prompt you in how to record work performed in different states. I had to hand enter the information on the actual forms. I couldn't find any information in the help system to address this. I'm in Wa. which has no state income tax and work part of the year in Oregon which does.
Date published: 2021-04-23
Rated 4 out of 5 by from TURBO TAX IS AWESOME i was stuck on a couple issues and i did a screen share and had it fixed in less than 5 minutes. THANK YOU
Date published: 2021-04-23
Rated 4 out of 5 by from Great service for filling your taxes I had a better experience with my taxes than I have ever had.
Date published: 2021-04-23
Rated 5 out of 5 by from Easy to use Turbo Tax is an easy solution to a stressful obligation.
Date published: 2021-04-23
Rated 5 out of 5 by from Turbo Tax was super great Carlos was great would like him to do my taxes all the time. He explains everything clearly. He was Awesome
Date published: 2021-04-23
Rated 5 out of 5 by from TURBOTAX is the best tax software in the world! Very professional and knowledgeable reps. They answered all of my questions.
Date published: 2021-04-23
Rated 5 out of 5 by from excellent really help full when I need help, they responded to me quick
Date published: 2021-04-23
Rated 5 out of 5 by from TurboTax is Fantastic Used to be Tax Consultant so just needed to file taxes, double checked all figures and turbotax had the correct numbers.
Date published: 2021-04-23
Rated 5 out of 5 by from It was really helpful! I enjoyed the experience. They explained the process several times
Date published: 2021-04-23
Rated 5 out of 5 by from Excellent help Got excellent help from Turbo tax assistance team to complete my return
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 2331