TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from 2020 Filing experience We had to file a very complex joint return this year, and through the process of figuring things out, I had to chat with three TT agents. They were exceptional, patient, and there is no way I could have navigated our inputs, or filed correctly, without their assistance. Thank you.
Date published: 2021-06-14
Rated 5 out of 5 by from TurboTax is great Turbo Tax is a great software and support team!!!!
Date published: 2021-06-14
Rated 1 out of 5 by from Worst program I've ever used. Absolute garbage!! Turbo tax is garbage!! Hands down the least user friendly application I've ever dealt with.
Date published: 2021-06-14
Rated 5 out of 5 by from Turbo Tax great great great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-06-14
Rated 5 out of 5 by from Turbo Tax Easy Peasy Very Good and easy to navigate.................................
Date published: 2021-06-14
Rated 5 out of 5 by from great support they help with everything and call. very easy to use
Date published: 2021-06-14
Rated 5 out of 5 by from Turbo tax is awesome!!! Harry was very helpful and patient with us. We greatly appreciate his quick response and help that he gave us.
Date published: 2021-06-14
Rated 5 out of 5 by from Turbo Tax is Awesome!!! Very easy to use and completed my tax returns in one afternoon...Thks!!!!
Date published: 2021-06-14
Rated 1 out of 5 by from hidden fees and is not student friendly I had to purchase the upgraded package despite a completely free initial information entry. Do to being a student was the reason but never provided an explanation.
Date published: 2021-06-14
Rated 1 out of 5 by from TurboTax does not make requested enhancements I have almost over 30 W2-G to enter for many of the last years. I have requested many times to have a repeat option loaded for the base Casino detail but TurboTax has ignored my many request. I could have complete my Federal Tax Return Manually paper entry in les than 1/2 the time to enter into my Laptop. AMAZING how a simple database look up for the existing year and/or previous years would have made this an easy task. It just shows that TurboTax just is looking at getting the Application sale and not giving any enhancements to the TurboTax Deluxe program!
Date published: 2021-06-14
All TurboTax® Offerings Reviews - Page 206
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from 2020 Filing experience We had to file a very complex joint return this year, and through the process of figuring things out, I had to chat with three TT agents. They were exceptional, patient, and there is no way I could have navigated our inputs, or filed correctly, without their assistance. Thank you.
Date published: 2021-06-14
Rated 5 out of 5 by from TurboTax is great Turbo Tax is a great software and support team!!!!
Date published: 2021-06-14
Rated 1 out of 5 by from Worst program I've ever used. Absolute garbage!! Turbo tax is garbage!! Hands down the least user friendly application I've ever dealt with.
Date published: 2021-06-14
Rated 5 out of 5 by from Turbo Tax great great great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-06-14
Rated 5 out of 5 by from Turbo Tax Easy Peasy Very Good and easy to navigate.................................
Date published: 2021-06-14
Rated 5 out of 5 by from great support they help with everything and call. very easy to use
Date published: 2021-06-14
Rated 5 out of 5 by from Turbo tax is awesome!!! Harry was very helpful and patient with us. We greatly appreciate his quick response and help that he gave us.
Date published: 2021-06-14
Rated 5 out of 5 by from Turbo Tax is Awesome!!! Very easy to use and completed my tax returns in one afternoon...Thks!!!!
Date published: 2021-06-14
Rated 1 out of 5 by from hidden fees and is not student friendly I had to purchase the upgraded package despite a completely free initial information entry. Do to being a student was the reason but never provided an explanation.
Date published: 2021-06-14
Rated 1 out of 5 by from TurboTax does not make requested enhancements I have almost over 30 W2-G to enter for many of the last years. I have requested many times to have a repeat option loaded for the base Casino detail but TurboTax has ignored my many request. I could have complete my Federal Tax Return Manually paper entry in les than 1/2 the time to enter into my Laptop. AMAZING how a simple database look up for the existing year and/or previous years would have made this an easy task. It just shows that TurboTax just is looking at getting the Application sale and not giving any enhancements to the TurboTax Deluxe program!
Date published: 2021-06-14
All TurboTax® Offerings Reviews - Page 206