TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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TurboTax Online
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Rated 5 out of 5 by
EddieZ90 from
Simple fast and good
Everything you need to get it done quickly and simple.
Date published: 2022-04-11
Rated 5 out of 5 by
Corey23noahcasey from
Love it....So EASY!!!
No experts needed. Great system. I feel as like my privacy is very protected. I've been using Turbo Tax for several years now...very happy!!!!
Date published: 2022-04-11
Rated 5 out of 5 by
TMAZ4 from
TurboTax is Very Easy to Use
TurboTax is very easy to use and helpful with questions. It walks you through everything. I do wish it was a little cheaper to file.
Date published: 2022-04-11
Rated 4 out of 5 by
LeanTwo from
OKAY
Worked Well for me, but I have some tax experience. It says one state free, but when going to file still have to pay a fee of $25.
Date published: 2022-04-11
Rated 5 out of 5 by
Debbie544 from
Turbo Tax
Was made so much easier than I thought it was going to be. I had soooo many changes from last year, but like I said I am very impressed.
Date published: 2022-04-11
Rated 4 out of 5 by
hambone7979 from
ok
First time using Turbo Tax to do my taxes I am happy so far
Date published: 2022-04-11
Rated 1 out of 5 by
Phillips0212 from
usually pretty good, sucked today
I e-filed 4 returns. I attempted to e-file my 5th return. I received a message that said I had reached my limit. I called customer support. The agent told me that because I had attempted to e-file my first return, (it was rejected because it said my 2020 AGI that I listed was incorrectly. IT WAS NOT. I double checked it over & over. The 2020 AGI WAS correct but Turbo Tax wouldn't accept it so I just decided to mail my return in rather than argue with a software app.) So because of a glitch in Turbo Tax, one of my returns was rejected. Fine, I e-filed 4 more without problems. When attempting to e-file my 5th and final return, I could not because there were 5 "attempts". Seriously??!! because of turbo tax error, I am prohibited from e-filing AND it counts as one of my five??!!
Date published: 2022-04-11
Rated 1 out of 5 by
Vaustin2015 from
Vague and Tedious
Literally the most backwards website I've ever encountered. Refers to forms as if I'm familiar with them and the tips are no help. Asks vague questions and then reminds you if you do the forms incorrectly your refund will be rejected. And thank you for stealing $44 for taking money out of my return. Not to mention the other $100+ just to file my simple taxes. If I had the time, money, and patience I would sue. I wish I just went in person to get my taxes done. Never using TurboTax again.
Date published: 2022-04-11
Rated 5 out of 5 by
Ben606 from
Great Experience with TurboTax
Very easy to work with the tax professional. Easy platform to upload documents and communicate.
Date published: 2022-04-11
Rated 5 out of 5 by
mom2aak from
Professional. Secure communication.
Matthew kept in touch through every step. I was updated on progress and questions answered promptly.
All TurboTax® Offerings Reviews - Page 2011
Date published: 2022-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
EddieZ90 from
Simple fast and good
Everything you need to get it done quickly and simple.
Date published: 2022-04-11
Rated 5 out of 5 by
Corey23noahcasey from
Love it....So EASY!!!
No experts needed. Great system. I feel as like my privacy is very protected. I've been using Turbo Tax for several years now...very happy!!!!
Date published: 2022-04-11
Rated 5 out of 5 by
TMAZ4 from
TurboTax is Very Easy to Use
TurboTax is very easy to use and helpful with questions. It walks you through everything. I do wish it was a little cheaper to file.
Date published: 2022-04-11
Rated 4 out of 5 by
LeanTwo from
OKAY
Worked Well for me, but I have some tax experience. It says one state free, but when going to file still have to pay a fee of $25.
Date published: 2022-04-11
Rated 5 out of 5 by
Debbie544 from
Turbo Tax
Was made so much easier than I thought it was going to be. I had soooo many changes from last year, but like I said I am very impressed.
Date published: 2022-04-11
Rated 4 out of 5 by
hambone7979 from
ok
First time using Turbo Tax to do my taxes I am happy so far
Date published: 2022-04-11
Rated 1 out of 5 by
Phillips0212 from
usually pretty good, sucked today
I e-filed 4 returns. I attempted to e-file my 5th return. I received a message that said I had reached my limit. I called customer support. The agent told me that because I had attempted to e-file my first return, (it was rejected because it said my 2020 AGI that I listed was incorrectly. IT WAS NOT. I double checked it over & over. The 2020 AGI WAS correct but Turbo Tax wouldn't accept it so I just decided to mail my return in rather than argue with a software app.) So because of a glitch in Turbo Tax, one of my returns was rejected. Fine, I e-filed 4 more without problems. When attempting to e-file my 5th and final return, I could not because there were 5 "attempts". Seriously??!! because of turbo tax error, I am prohibited from e-filing AND it counts as one of my five??!!
Date published: 2022-04-11
Rated 1 out of 5 by
Vaustin2015 from
Vague and Tedious
Literally the most backwards website I've ever encountered. Refers to forms as if I'm familiar with them and the tips are no help. Asks vague questions and then reminds you if you do the forms incorrectly your refund will be rejected. And thank you for stealing $44 for taking money out of my return. Not to mention the other $100+ just to file my simple taxes. If I had the time, money, and patience I would sue. I wish I just went in person to get my taxes done. Never using TurboTax again.
Date published: 2022-04-11
Rated 5 out of 5 by
Ben606 from
Great Experience with TurboTax
Very easy to work with the tax professional. Easy platform to upload documents and communicate.
Date published: 2022-04-11
Rated 5 out of 5 by
mom2aak from
Professional. Secure communication.
Matthew kept in touch through every step. I was updated on progress and questions answered promptly.
All TurboTax® Offerings Reviews - Page 2011
Date published: 2022-04-11