TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Simple fast and good Everything you need to get it done quickly and simple.
Date published: 2022-04-11
Rated 5 out of 5 by from Love it....So EASY!!! No experts needed. Great system. I feel as like my privacy is very protected. I've been using Turbo Tax for several years now...very happy!!!!
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is Very Easy to Use TurboTax is very easy to use and helpful with questions. It walks you through everything. I do wish it was a little cheaper to file.
Date published: 2022-04-11
Rated 4 out of 5 by from OKAY Worked Well for me, but I have some tax experience. It says one state free, but when going to file still have to pay a fee of $25.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax Was made so much easier than I thought it was going to be. I had soooo many changes from last year, but like I said I am very impressed.
Date published: 2022-04-11
Rated 4 out of 5 by from ok First time using Turbo Tax to do my taxes I am happy so far
Date published: 2022-04-11
Rated 1 out of 5 by from usually pretty good, sucked today I e-filed 4 returns. I attempted to e-file my 5th return. I received a message that said I had reached my limit. I called customer support. The agent told me that because I had attempted to e-file my first return, (it was rejected because it said my 2020 AGI that I listed was incorrectly. IT WAS NOT. I double checked it over & over. The 2020 AGI WAS correct but Turbo Tax wouldn't accept it so I just decided to mail my return in rather than argue with a software app.) So because of a glitch in Turbo Tax, one of my returns was rejected. Fine, I e-filed 4 more without problems. When attempting to e-file my 5th and final return, I could not because there were 5 "attempts". Seriously??!! because of turbo tax error, I am prohibited from e-filing AND it counts as one of my five??!!
Date published: 2022-04-11
Rated 1 out of 5 by from Vague and Tedious Literally the most backwards website I've ever encountered. Refers to forms as if I'm familiar with them and the tips are no help. Asks vague questions and then reminds you if you do the forms incorrectly your refund will be rejected. And thank you for stealing $44 for taking money out of my return. Not to mention the other $100+ just to file my simple taxes. If I had the time, money, and patience I would sue. I wish I just went in person to get my taxes done. Never using TurboTax again.
Date published: 2022-04-11
Rated 5 out of 5 by from Great Experience with TurboTax Very easy to work with the tax professional. Easy platform to upload documents and communicate.
Date published: 2022-04-11
Rated 5 out of 5 by from Professional. Secure communication. Matthew kept in touch through every step. I was updated on progress and questions answered promptly.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2011
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple fast and good Everything you need to get it done quickly and simple.
Date published: 2022-04-11
Rated 5 out of 5 by from Love it....So EASY!!! No experts needed. Great system. I feel as like my privacy is very protected. I've been using Turbo Tax for several years now...very happy!!!!
Date published: 2022-04-11
Rated 5 out of 5 by from TurboTax is Very Easy to Use TurboTax is very easy to use and helpful with questions. It walks you through everything. I do wish it was a little cheaper to file.
Date published: 2022-04-11
Rated 4 out of 5 by from OKAY Worked Well for me, but I have some tax experience. It says one state free, but when going to file still have to pay a fee of $25.
Date published: 2022-04-11
Rated 5 out of 5 by from Turbo Tax Was made so much easier than I thought it was going to be. I had soooo many changes from last year, but like I said I am very impressed.
Date published: 2022-04-11
Rated 4 out of 5 by from ok First time using Turbo Tax to do my taxes I am happy so far
Date published: 2022-04-11
Rated 1 out of 5 by from usually pretty good, sucked today I e-filed 4 returns. I attempted to e-file my 5th return. I received a message that said I had reached my limit. I called customer support. The agent told me that because I had attempted to e-file my first return, (it was rejected because it said my 2020 AGI that I listed was incorrectly. IT WAS NOT. I double checked it over & over. The 2020 AGI WAS correct but Turbo Tax wouldn't accept it so I just decided to mail my return in rather than argue with a software app.) So because of a glitch in Turbo Tax, one of my returns was rejected. Fine, I e-filed 4 more without problems. When attempting to e-file my 5th and final return, I could not because there were 5 "attempts". Seriously??!! because of turbo tax error, I am prohibited from e-filing AND it counts as one of my five??!!
Date published: 2022-04-11
Rated 1 out of 5 by from Vague and Tedious Literally the most backwards website I've ever encountered. Refers to forms as if I'm familiar with them and the tips are no help. Asks vague questions and then reminds you if you do the forms incorrectly your refund will be rejected. And thank you for stealing $44 for taking money out of my return. Not to mention the other $100+ just to file my simple taxes. If I had the time, money, and patience I would sue. I wish I just went in person to get my taxes done. Never using TurboTax again.
Date published: 2022-04-11
Rated 5 out of 5 by from Great Experience with TurboTax Very easy to work with the tax professional. Easy platform to upload documents and communicate.
Date published: 2022-04-11
Rated 5 out of 5 by from Professional. Secure communication. Matthew kept in touch through every step. I was updated on progress and questions answered promptly.
Date published: 2022-04-11
All TurboTax® Offerings Reviews - Page 2011