TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from not easy at all My experience was awful with turbo tax. Will NOT use again!
Date published: 2021-09-30
Rated 1 out of 5 by from Completion is complicated and confusing I filled in all the info for electronic filing as before and info for direct deposit, then added the service for assistance with auditors. It didn't send or process. Checking with IRS it showed received, but it was not. Pulled up again found whenre more completion was needed and sent. It didn't go. Pulled up the third time months after due and completed final steps which looked like before, then it went. Whew, what a hassssssssel!
Date published: 2021-09-30
Rated 5 out of 5 by from Great Turbo Tax e-mail reminders Always great program info> easy> agents helpful and explain clearly.
Date published: 2021-09-30
Rated 4 out of 5 by from turbotax isok Theresa was very good processing and explaining everything
Date published: 2021-09-30
Rated 3 out of 5 by from Never got my State tax refund. For the past two years my State tax refund has been rejected and it doesn’t say why.
Date published: 2021-09-30
Rated 5 out of 5 by from Turbotax is good I like the audit process that checks my answers for accuracy.
Date published: 2021-09-30
Rated 5 out of 5 by from TURBO TAX PROVIDES EXCELLENT SUPPORT PROFESSIONAL I spoke with Patrick who was amazing, he was patient and answered my questions clearly and helped remove the anxiety and stress I was feeling
Date published: 2021-09-30
Rated 5 out of 5 by from Fast Even though it took me all year I am hoping to have filed correctly and it won’t get rejected
Date published: 2021-09-30
Rated 4 out of 5 by from Turbo Tax worked My experience was fine. The verbal expert assistance worked very well. The software didn't ask a few questions that the expert corrected based on my review request.
Date published: 2021-09-30
Rated 3 out of 5 by from Some things are a little confusing Some things were a little confusing, like the electronic signature was blank. Form 8543-C I guess is the electronic signature but there is no visible signature there. My 2017 and 2018 were both returned because the IRS would not except an electronic signature that was not visible on either return.
Date published: 2021-09-30
All TurboTax® Offerings Reviews - Page 1975
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from not easy at all My experience was awful with turbo tax. Will NOT use again!
Date published: 2021-09-30
Rated 1 out of 5 by from Completion is complicated and confusing I filled in all the info for electronic filing as before and info for direct deposit, then added the service for assistance with auditors. It didn't send or process. Checking with IRS it showed received, but it was not. Pulled up again found whenre more completion was needed and sent. It didn't go. Pulled up the third time months after due and completed final steps which looked like before, then it went. Whew, what a hassssssssel!
Date published: 2021-09-30
Rated 5 out of 5 by from Great Turbo Tax e-mail reminders Always great program info> easy> agents helpful and explain clearly.
Date published: 2021-09-30
Rated 4 out of 5 by from turbotax isok Theresa was very good processing and explaining everything
Date published: 2021-09-30
Rated 3 out of 5 by from Never got my State tax refund. For the past two years my State tax refund has been rejected and it doesn’t say why.
Date published: 2021-09-30
Rated 5 out of 5 by from Turbotax is good I like the audit process that checks my answers for accuracy.
Date published: 2021-09-30
Rated 5 out of 5 by from TURBO TAX PROVIDES EXCELLENT SUPPORT PROFESSIONAL I spoke with Patrick who was amazing, he was patient and answered my questions clearly and helped remove the anxiety and stress I was feeling
Date published: 2021-09-30
Rated 5 out of 5 by from Fast Even though it took me all year I am hoping to have filed correctly and it won’t get rejected
Date published: 2021-09-30
Rated 4 out of 5 by from Turbo Tax worked My experience was fine. The verbal expert assistance worked very well. The software didn't ask a few questions that the expert corrected based on my review request.
Date published: 2021-09-30
Rated 3 out of 5 by from Some things are a little confusing Some things were a little confusing, like the electronic signature was blank. Form 8543-C I guess is the electronic signature but there is no visible signature there. My 2017 and 2018 were both returned because the IRS would not except an electronic signature that was not visible on either return.
Date published: 2021-09-30
All TurboTax® Offerings Reviews - Page 1975