TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy Peasy Easy to use and trustworthy entries and watch outs.
Date published: 2021-05-10
Rated 5 out of 5 by from 4th year using turbo tax - Love it! I had an issue with my state taxes and the Jerome was so very helpful. Super patient and walked me through the trouble shooting. This was a system issue, but it was big because it would have resulted me in paying a few thousand dollars. Which after resolution, ended up with a small refund. I'm grateful!!
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax is great Very user friendly and efficient. Covered all bases.
Date published: 2021-05-10
Rated 5 out of 5 by from EASY TO WORK AND HELP A LOT It was a good experience work with Turbo Tax, the experts are kind, patient and they know . Really I recommended it to others
Date published: 2021-05-10
Rated 4 out of 5 by from Turbo Tax a trusted company I have been using Turbo Tax for several years and my taxes are always done right.
Date published: 2021-05-10
Rated 3 out of 5 by from Turbo Tax Education Credit Confusing The education credit for a parent plus loan held by a parent of a student no longer dependent was very confusing and hard to find the location where the information could be added. Still don't know how I found it. After clicking around going back and forward the location to input the information finally popped up.
Date published: 2021-05-10
Rated 5 out of 5 by from Great experience Diane provided solid knowledge and amazing customer service
Date published: 2021-05-10
Rated 5 out of 5 by from Best Tax Software We've used Turbo Tax for many years. It makes filling out the supplemental required forms a breeze.
Date published: 2021-05-10
Rated 5 out of 5 by from Great Do It Yourself software Easy and straightforward and quick to update changes to your inputs.
Date published: 2021-05-10
Rated 1 out of 5 by from I had to do it TWICE!! I saved my work and closed the form. When I opened it the next day, it indicated there were forms to update?? So I clicked OK, it DLed the update, and it took me to the very beginning of the worksheet. I had to start ALL OVER AGAIN!!! It couldn't be happening to me, but it did. I doubt I'll use TurboTax next year, maybe H&R Block.
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1741
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy Peasy Easy to use and trustworthy entries and watch outs.
Date published: 2021-05-10
Rated 5 out of 5 by from 4th year using turbo tax - Love it! I had an issue with my state taxes and the Jerome was so very helpful. Super patient and walked me through the trouble shooting. This was a system issue, but it was big because it would have resulted me in paying a few thousand dollars. Which after resolution, ended up with a small refund. I'm grateful!!
Date published: 2021-05-10
Rated 5 out of 5 by from Turbo Tax is great Very user friendly and efficient. Covered all bases.
Date published: 2021-05-10
Rated 5 out of 5 by from EASY TO WORK AND HELP A LOT It was a good experience work with Turbo Tax, the experts are kind, patient and they know . Really I recommended it to others
Date published: 2021-05-10
Rated 4 out of 5 by from Turbo Tax a trusted company I have been using Turbo Tax for several years and my taxes are always done right.
Date published: 2021-05-10
Rated 3 out of 5 by from Turbo Tax Education Credit Confusing The education credit for a parent plus loan held by a parent of a student no longer dependent was very confusing and hard to find the location where the information could be added. Still don't know how I found it. After clicking around going back and forward the location to input the information finally popped up.
Date published: 2021-05-10
Rated 5 out of 5 by from Great experience Diane provided solid knowledge and amazing customer service
Date published: 2021-05-10
Rated 5 out of 5 by from Best Tax Software We've used Turbo Tax for many years. It makes filling out the supplemental required forms a breeze.
Date published: 2021-05-10
Rated 5 out of 5 by from Great Do It Yourself software Easy and straightforward and quick to update changes to your inputs.
Date published: 2021-05-10
Rated 1 out of 5 by from I had to do it TWICE!! I saved my work and closed the form. When I opened it the next day, it indicated there were forms to update?? So I clicked OK, it DLed the update, and it took me to the very beginning of the worksheet. I had to start ALL OVER AGAIN!!! It couldn't be happening to me, but it did. I doubt I'll use TurboTax next year, maybe H&R Block.
Date published: 2021-05-10
All TurboTax® Offerings Reviews - Page 1741