TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Turbo Tax pretty easy to use I've used Turbo Tax for many years. This year I was frustrated though that when I noted that I own a house, I was prompted to upgrade my purchase to premium. Then after paying an additional $30, after entering one simple mortgage interest prompt, I was told that the standard deduction would be the way to go. The program should ask a few more details about interest income, like did you pay over "blank" $ in mortgage interest? and THEN say Oh, you should use the premium option. Not "you should go premium" and then basically Psych! and thanks for the extra $30 bucks!
Date published: 2021-05-16
Rated 3 out of 5 by from I expected the fee to be less that going somewhere The agent Jeff was very helpful. I didn't expect the fee to be so high and to have to pay extra for filing CO state taxes. Last year filing with another company with them doing it was much less than what your fees are
Date published: 2021-05-16
Rated 5 out of 5 by from TAXES! I was nervous because I got a good job this last year, I had a balance due, but the program was easy to use.
Date published: 2021-05-16
Rated 5 out of 5 by from She was awwesome I think Kel was the very easy to work with and we did them quickly.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Good I have used Turbo Tax for years and it is a great tool. I was a little disappointed when I tried to search for where to enter information from a 1099-S form that I received. The information was a little confusing and not very direct.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is awesome!! 8th year using TurboTax and it can't be beat. It takes confusing taxes and asks simplified questions then uses the answers to populate the forms! So easy!!
Date published: 2021-05-16
Rated 5 out of 5 by from Love it...Have been using TurboTax for many years. Very easy to use. Walks you through each step. Transfers information from previous years, saving a little bit of work.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Easy! I have used Turbo Tax for the last 6/7 years and it really is convenient, it explains the whys and hows and is super easy to navigate through.
Date published: 2021-05-16
Rated 4 out of 5 by from High resolution can slow your progress. Lower resolution on my new computer, the highest setting keep it from authentication.
Date published: 2021-05-16
Rated 5 out of 5 by from good experience good experience helpful thats all end of review period
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1697
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Turbo Tax pretty easy to use I've used Turbo Tax for many years. This year I was frustrated though that when I noted that I own a house, I was prompted to upgrade my purchase to premium. Then after paying an additional $30, after entering one simple mortgage interest prompt, I was told that the standard deduction would be the way to go. The program should ask a few more details about interest income, like did you pay over "blank" $ in mortgage interest? and THEN say Oh, you should use the premium option. Not "you should go premium" and then basically Psych! and thanks for the extra $30 bucks!
Date published: 2021-05-16
Rated 3 out of 5 by from I expected the fee to be less that going somewhere The agent Jeff was very helpful. I didn't expect the fee to be so high and to have to pay extra for filing CO state taxes. Last year filing with another company with them doing it was much less than what your fees are
Date published: 2021-05-16
Rated 5 out of 5 by from TAXES! I was nervous because I got a good job this last year, I had a balance due, but the program was easy to use.
Date published: 2021-05-16
Rated 5 out of 5 by from She was awwesome I think Kel was the very easy to work with and we did them quickly.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Good I have used Turbo Tax for years and it is a great tool. I was a little disappointed when I tried to search for where to enter information from a 1099-S form that I received. The information was a little confusing and not very direct.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is awesome!! 8th year using TurboTax and it can't be beat. It takes confusing taxes and asks simplified questions then uses the answers to populate the forms! So easy!!
Date published: 2021-05-16
Rated 5 out of 5 by from Love it...Have been using TurboTax for many years. Very easy to use. Walks you through each step. Transfers information from previous years, saving a little bit of work.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax is Easy! I have used Turbo Tax for the last 6/7 years and it really is convenient, it explains the whys and hows and is super easy to navigate through.
Date published: 2021-05-16
Rated 4 out of 5 by from High resolution can slow your progress. Lower resolution on my new computer, the highest setting keep it from authentication.
Date published: 2021-05-16
Rated 5 out of 5 by from good experience good experience helpful thats all end of review period
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1697