TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from My Last Year Using Turbo Tax I've used TT since it was first offered - loved it, bragged about it - never had a problem. Until this year - found it extremely frustrating: just one example - I prefer to input my own bank, etc data. Ask me once - don't make me go thru the gyrations for every 1099. And don't double my cost because I had 1 (one) stock sale! And, for goodness sakes, don't tell me it's UNCOMMON to file Estimated Taxes.... Sorry - just not the pleasure it used to be. Plus - my Ad Blocker said there were 69 ads and trackers while I used TT - unacceptable!
Date published: 2021-05-08
Rated 3 out of 5 by from Unemployment update took too long! We waited way too long to have turbo tax upload the update for the unemployment $10,200 deduction. Delayed our tax return a number of months
Date published: 2021-05-08
Rated 5 out of 5 by from Love my TurboTax I've been using TurboTax for over 20 years and love that it thinks for you and provides suggestions on various topics.
Date published: 2021-05-08
Rated 2 out of 5 by from Turbo Tax Fail I have always been able to file my taxes for free with having form 1095 to file. This year, form 1095 can only be filed through TurboTax if you pay to upgrade to the Deluxe Edition for 50$, then they hit you with an additional $50 to file your state. Used this site this year because I had already spent an hour putting all the information in, will not use this site in the future.
Date published: 2021-05-08
Rated 3 out of 5 by from shame its not more user friendly for old it is The UI is so clunky. How about using Date Pickers? How about making it extremely clear when you need User input or not? How about making the happy path or most common answers very easy to pick. Overall its pretty helpful though and save me from paying an accountant. But it could be so much better for how old this product is. If I had a baby in current year...but not in the last year....still let me add her even though I wont get a credit for her....at least the info will be in there for next time.
Date published: 2021-05-08
Rated 5 out of 5 by from AMAZING! SUPER EASY TO USE, AND BETTER YET IT'S FREE IN MY STATE OF NJ
Date published: 2021-05-08
Rated 5 out of 5 by from easy filing filing my taxes was super easy with turbo tax with easy to follow insgtructions and simple answers to questions
Date published: 2021-05-08
Rated 5 out of 5 by from Easy to use Have used TT for years. Love that it fills in info for me and prompts me based on previous year info.
Date published: 2021-05-08
Rated 4 out of 5 by from Turbo Tax 2020 Review I used the 2020 Turbo Tax Home and Business software. The software saved time and reduced (eliminated) having to make a lot of calculations or becoming conversant with tax law changes and forms such as the rebate credit form. However, I did have some problems initially with the state form as the turbo software did not reflect state tax changes involving tax relief for those receiving unemployment compensation. The state tax law was not passed until March 20201. Therefore, I realized that Turbo Tax would not have reflected the changes immediately. However, once I became aware, I talked to two Turbo tax specialists who were not aware of the new state law. I informed the specialists who after initially saying that the law did not cover unemployment compensation as I stated, agreed with me. Later, Turbo Tax updated the software to incorporate the state law changes.
Date published: 2021-05-08
Rated 5 out of 5 by from Very convenient A quick and easy service! I used to spend a long time on my taxes, but didn't realize it could be so easy with TurboTax!
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1692
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from My Last Year Using Turbo Tax I've used TT since it was first offered - loved it, bragged about it - never had a problem. Until this year - found it extremely frustrating: just one example - I prefer to input my own bank, etc data. Ask me once - don't make me go thru the gyrations for every 1099. And don't double my cost because I had 1 (one) stock sale! And, for goodness sakes, don't tell me it's UNCOMMON to file Estimated Taxes.... Sorry - just not the pleasure it used to be. Plus - my Ad Blocker said there were 69 ads and trackers while I used TT - unacceptable!
Date published: 2021-05-08
Rated 3 out of 5 by from Unemployment update took too long! We waited way too long to have turbo tax upload the update for the unemployment $10,200 deduction. Delayed our tax return a number of months
Date published: 2021-05-08
Rated 5 out of 5 by from Love my TurboTax I've been using TurboTax for over 20 years and love that it thinks for you and provides suggestions on various topics.
Date published: 2021-05-08
Rated 2 out of 5 by from Turbo Tax Fail I have always been able to file my taxes for free with having form 1095 to file. This year, form 1095 can only be filed through TurboTax if you pay to upgrade to the Deluxe Edition for 50$, then they hit you with an additional $50 to file your state. Used this site this year because I had already spent an hour putting all the information in, will not use this site in the future.
Date published: 2021-05-08
Rated 3 out of 5 by from shame its not more user friendly for old it is The UI is so clunky. How about using Date Pickers? How about making it extremely clear when you need User input or not? How about making the happy path or most common answers very easy to pick. Overall its pretty helpful though and save me from paying an accountant. But it could be so much better for how old this product is. If I had a baby in current year...but not in the last year....still let me add her even though I wont get a credit for her....at least the info will be in there for next time.
Date published: 2021-05-08
Rated 5 out of 5 by from AMAZING! SUPER EASY TO USE, AND BETTER YET IT'S FREE IN MY STATE OF NJ
Date published: 2021-05-08
Rated 5 out of 5 by from easy filing filing my taxes was super easy with turbo tax with easy to follow insgtructions and simple answers to questions
Date published: 2021-05-08
Rated 5 out of 5 by from Easy to use Have used TT for years. Love that it fills in info for me and prompts me based on previous year info.
Date published: 2021-05-08
Rated 4 out of 5 by from Turbo Tax 2020 Review I used the 2020 Turbo Tax Home and Business software. The software saved time and reduced (eliminated) having to make a lot of calculations or becoming conversant with tax law changes and forms such as the rebate credit form. However, I did have some problems initially with the state form as the turbo software did not reflect state tax changes involving tax relief for those receiving unemployment compensation. The state tax law was not passed until March 20201. Therefore, I realized that Turbo Tax would not have reflected the changes immediately. However, once I became aware, I talked to two Turbo tax specialists who were not aware of the new state law. I informed the specialists who after initially saying that the law did not cover unemployment compensation as I stated, agreed with me. Later, Turbo Tax updated the software to incorporate the state law changes.
Date published: 2021-05-08
Rated 5 out of 5 by from Very convenient A quick and easy service! I used to spend a long time on my taxes, but didn't realize it could be so easy with TurboTax!
Date published: 2021-05-08
All TurboTax® Offerings Reviews - Page 1692