TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Read unbiased reviews from real TurboTax Deluxe customers. We’ll search 350+ deductions
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(4.5/5 | 63463 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax is amazing You guys always help me get the best help I can get with folding my own taxes. You make it quick and easy.
Date published: 2023-01-29
Rated 5 out of 5 by from Awesome Turbo Tax helps me file my taxes for free, accurate and on time.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo tax is awesome Love how easy and quick it is to. Recommend to anyone that files standardly.
Date published: 2023-01-29
Rated 4 out of 5 by from Turbo tax is great Easy to complete. Just answer the questions. Accurate and dependable. Get done quickly.
Date published: 2023-01-29
Rated 5 out of 5 by from Tax Return 2022 Easy to use and fast. Excellent. Will recommended for my friends and family.
Date published: 2023-01-29
Rated 1 out of 5 by from TurboTax Live was horrible I had to have 3 different calls with the Turbo Tax live assistance reps. The 1 person was great, and left me feeling confident enough to continue. However, when I hit another snag, I reached out for help again, and the second individual was awful, and couldn't answer any of my questions. She disconneted twice and kept having to call back. The third assistance was the WORST, he rushed me through my questions, and wasn't willing to expalin the details. As soon as he moved me through my first questions, he hung up on me while i was still talking.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo Tax is excellent and easy to use I would recommend Turbo Tax to someone else, as it was easy to use and has great reminders built in
Date published: 2023-01-29
Rated 5 out of 5 by from TurboTax is great! This process is simple just like I like it. Thanks
Date published: 2023-01-29
Rated 2 out of 5 by from Rejected I've been using TurboTax for years now, and it has generally been a good experience. This year however was different. My tax return was rejected because of a processing error. I spoke with customer service, and they are working to fix the glitch, but the statement says "wait a few weeks" and try again. This is completely unacceptable, especially when I'm paying over $300. Also, my estimated return dropped suddenly by $3000 when I "corrected" a box during the review....with no explanation, and no way to replicate. Sadly, this will be the last year I use TurboTax.
Date published: 2023-01-29
Rated 3 out of 5 by from ok my experience was pretty good. This was my third year use this system.
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 1597
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is amazing You guys always help me get the best help I can get with folding my own taxes. You make it quick and easy.
Date published: 2023-01-29
Rated 5 out of 5 by from Awesome Turbo Tax helps me file my taxes for free, accurate and on time.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo tax is awesome Love how easy and quick it is to. Recommend to anyone that files standardly.
Date published: 2023-01-29
Rated 4 out of 5 by from Turbo tax is great Easy to complete. Just answer the questions. Accurate and dependable. Get done quickly.
Date published: 2023-01-29
Rated 5 out of 5 by from Tax Return 2022 Easy to use and fast. Excellent. Will recommended for my friends and family.
Date published: 2023-01-29
Rated 1 out of 5 by from TurboTax Live was horrible I had to have 3 different calls with the Turbo Tax live assistance reps. The 1 person was great, and left me feeling confident enough to continue. However, when I hit another snag, I reached out for help again, and the second individual was awful, and couldn't answer any of my questions. She disconneted twice and kept having to call back. The third assistance was the WORST, he rushed me through my questions, and wasn't willing to expalin the details. As soon as he moved me through my first questions, he hung up on me while i was still talking.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo Tax is excellent and easy to use I would recommend Turbo Tax to someone else, as it was easy to use and has great reminders built in
Date published: 2023-01-29
Rated 5 out of 5 by from TurboTax is great! This process is simple just like I like it. Thanks
Date published: 2023-01-29
Rated 2 out of 5 by from Rejected I've been using TurboTax for years now, and it has generally been a good experience. This year however was different. My tax return was rejected because of a processing error. I spoke with customer service, and they are working to fix the glitch, but the statement says "wait a few weeks" and try again. This is completely unacceptable, especially when I'm paying over $300. Also, my estimated return dropped suddenly by $3000 when I "corrected" a box during the review....with no explanation, and no way to replicate. Sadly, this will be the last year I use TurboTax.
Date published: 2023-01-29
Rated 3 out of 5 by from ok my experience was pretty good. This was my third year use this system.
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 1597