TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
BMP80 from
TurboTax is great
TT is easy to use and the instructions are easy to follow. The help sections are helpful 98% of the time.
Date published: 2021-02-23
Rated 1 out of 5 by
Poor Service 2021 from
Poor
No assistance available. Unclear instructions. E-file does not work. Very expensive for a completely self service method. Prices are extremely misleading to get the minimum services needed for completion. Payment is collected before tax return has been successfully submitted, which is completely unacceptable.
Date published: 2021-02-23
Rated 5 out of 5 by
aalfaro34 from
great service
annette on the online chat was awesome!! I had an easy helpful person
Date published: 2021-02-23
Rated 5 out of 5 by
Robbie637 from
Turbo Tax makes filing my taxes easy!
I have been using Turbo Tax for many years now. They do a great job of making my tax filing easy. Their system imports most if not all of my W2 information. And they look for the best possible deductions for my situation. And it is very "cost effective!"
Date published: 2021-02-23
Rated 5 out of 5 by
samfitch3 from
ilove turbo tax
it isso easy they break eveything down to where i can understand
Date published: 2021-02-23
Rated 5 out of 5 by
nurs5 from
Turbo tax is very easy to use
Saves me time and money going to a tax preparer. i have been using turbo tax for years and am very satisfied. It is very easy to use and guides you through all the steps needed to file a correct return. Thank you Turbo Tax!
Date published: 2021-02-23
Rated 5 out of 5 by
Astral19 from
Excellent, convenient service
Turbo Tax is an excellent service that walks you through each step, and if you are ever not sure about how to fill a step out they provide easy to understand explanations.
Date published: 2021-02-23
Rated 5 out of 5 by
Slatts561 from
Process was so easy. Results were great.
Turbo Tax makes filing your taxes a painless and rewarding experience. To be able to prepare and file your taxes on your own is an accomplishment. I did engage with one of your live experts and she was a complete joy!!! I believe her name was Tan T. Do not lose her.
Date published: 2021-02-23
Rated 5 out of 5 by
Lamb_Fam from
Couldn't be easier
Most of the instructions are self-explanitory, but even for the ones that aren't, they provide free live chat. It's great!
Date published: 2021-02-23
Rated 5 out of 5 by
Gloria D from
Love Turbo Tax!
So glad to be back with Turbo Tax. I made the mistake of switching to a different tax preparation software a few years ago. It was a nightmare. I completed my 2020 taxes with Turbo Tax in less than an hour. I'll never switch again!
All TurboTax® Offerings Reviews - Page 1434
Date published: 2021-02-23
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
BMP80 from
TurboTax is great
TT is easy to use and the instructions are easy to follow. The help sections are helpful 98% of the time.
Date published: 2021-02-23
Rated 1 out of 5 by
Poor Service 2021 from
Poor
No assistance available. Unclear instructions. E-file does not work. Very expensive for a completely self service method. Prices are extremely misleading to get the minimum services needed for completion. Payment is collected before tax return has been successfully submitted, which is completely unacceptable.
Date published: 2021-02-23
Rated 5 out of 5 by
aalfaro34 from
great service
annette on the online chat was awesome!! I had an easy helpful person
Date published: 2021-02-23
Rated 5 out of 5 by
Robbie637 from
Turbo Tax makes filing my taxes easy!
I have been using Turbo Tax for many years now. They do a great job of making my tax filing easy. Their system imports most if not all of my W2 information. And they look for the best possible deductions for my situation. And it is very "cost effective!"
Date published: 2021-02-23
Rated 5 out of 5 by
samfitch3 from
ilove turbo tax
it isso easy they break eveything down to where i can understand
Date published: 2021-02-23
Rated 5 out of 5 by
nurs5 from
Turbo tax is very easy to use
Saves me time and money going to a tax preparer. i have been using turbo tax for years and am very satisfied. It is very easy to use and guides you through all the steps needed to file a correct return. Thank you Turbo Tax!
Date published: 2021-02-23
Rated 5 out of 5 by
Astral19 from
Excellent, convenient service
Turbo Tax is an excellent service that walks you through each step, and if you are ever not sure about how to fill a step out they provide easy to understand explanations.
Date published: 2021-02-23
Rated 5 out of 5 by
Slatts561 from
Process was so easy. Results were great.
Turbo Tax makes filing your taxes a painless and rewarding experience. To be able to prepare and file your taxes on your own is an accomplishment. I did engage with one of your live experts and she was a complete joy!!! I believe her name was Tan T. Do not lose her.
Date published: 2021-02-23
Rated 5 out of 5 by
Lamb_Fam from
Couldn't be easier
Most of the instructions are self-explanitory, but even for the ones that aren't, they provide free live chat. It's great!
Date published: 2021-02-23
Rated 5 out of 5 by
Gloria D from
Love Turbo Tax!
So glad to be back with Turbo Tax. I made the mistake of switching to a different tax preparation software a few years ago. It was a nightmare. I completed my 2020 taxes with Turbo Tax in less than an hour. I'll never switch again!
All TurboTax® Offerings Reviews - Page 1434
Date published: 2021-02-23