TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from +my trusted tax prep... - updates didn't work I have always trusted turbo tax but this year felt different - the updates crashed my windows computer. I do appreciate the walk-through method, but I am not sure why the charitable contributions section doesn't transfer to the "did you make cash contributions" question toward the end of federal review.
Date published: 2021-05-16
Rated 5 out of 5 by from Great Experience Great Experience. Thank you very much for your help!
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax for years I've used Turbo Tax for years. It is easy to follow the guide.
Date published: 2021-05-16
Rated 5 out of 5 by from long time user and still love it turbotax has always been the software that my family has used and its a great product to continue using
Date published: 2021-05-16
Rated 1 out of 5 by from Online Turbo Tax is not awesome I have been using TT the disc or download version for years, loved it, found it easy to use. Taxes were not a burden. This year I had to pay to upgrade my Deluxe to Premier because of crypto, why? Also found this program infuriating. And then to top it off I had to pay again to file my Federal.
Date published: 2021-05-16
Rated 1 out of 5 by from Limitations on the number of state returns filed Limitations on the number of state returns filed was limited to one and there was not option to pay for additional. I help my family with their returns this is so frustrating.
Date published: 2021-05-16
Rated 5 out of 5 by from My first e-tax experience was surprisingly easy! Program was aware of all my needs and the frequent opportunities for review and editing gave me confidence that it did all that I needed.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy and very good tax advice Working with the tax experts was quick and easy to work with. Very personal hand helpful
Date published: 2021-05-16
Rated 4 out of 5 by from wow i sure do love me some turbotax its so super. i love it. it is fannnnnnntastic. ty tt
Date published: 2021-05-16
Rated 2 out of 5 by from Not sure if I will use it again I have been using Turbo Tax for years but this might be the last year I use it. I used to feel very confident but this year I am having doubts. I had to contact customer service twice to get one question answered. Both people who tried to help me were very helpful but they also couldn't find an answer to my question. They went to their supervisors and the first time I got disconnected and the second time the supervisor gave me an answer, but I am still skeptical.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1038
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from +my trusted tax prep... - updates didn't work I have always trusted turbo tax but this year felt different - the updates crashed my windows computer. I do appreciate the walk-through method, but I am not sure why the charitable contributions section doesn't transfer to the "did you make cash contributions" question toward the end of federal review.
Date published: 2021-05-16
Rated 5 out of 5 by from Great Experience Great Experience. Thank you very much for your help!
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax for years I've used Turbo Tax for years. It is easy to follow the guide.
Date published: 2021-05-16
Rated 5 out of 5 by from long time user and still love it turbotax has always been the software that my family has used and its a great product to continue using
Date published: 2021-05-16
Rated 1 out of 5 by from Online Turbo Tax is not awesome I have been using TT the disc or download version for years, loved it, found it easy to use. Taxes were not a burden. This year I had to pay to upgrade my Deluxe to Premier because of crypto, why? Also found this program infuriating. And then to top it off I had to pay again to file my Federal.
Date published: 2021-05-16
Rated 1 out of 5 by from Limitations on the number of state returns filed Limitations on the number of state returns filed was limited to one and there was not option to pay for additional. I help my family with their returns this is so frustrating.
Date published: 2021-05-16
Rated 5 out of 5 by from My first e-tax experience was surprisingly easy! Program was aware of all my needs and the frequent opportunities for review and editing gave me confidence that it did all that I needed.
Date published: 2021-05-16
Rated 5 out of 5 by from Easy and very good tax advice Working with the tax experts was quick and easy to work with. Very personal hand helpful
Date published: 2021-05-16
Rated 4 out of 5 by from wow i sure do love me some turbotax its so super. i love it. it is fannnnnnntastic. ty tt
Date published: 2021-05-16
Rated 2 out of 5 by from Not sure if I will use it again I have been using Turbo Tax for years but this might be the last year I use it. I used to feel very confident but this year I am having doubts. I had to contact customer service twice to get one question answered. Both people who tried to help me were very helpful but they also couldn't find an answer to my question. They went to their supervisors and the first time I got disconnected and the second time the supervisor gave me an answer, but I am still skeptical.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1038