TURBOTAX CUSTOMER REVIEWS

TurboTax Online Reviews

Read unbiased reviews from real TurboTax customers. File your own taxes with confidence
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(4.6/5 | 167625 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Good Experience I used the live chat and phone call options and got my questions answered quickly.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is Awesome This was my first time doing my taxes and I thought the process would be extremely hard. However, Turbo Tax was there every step of the way. I highly recommend them!
Date published: 2022-02-12
Rated 5 out of 5 by from Excellent and Helpful I have used Turbo Tax for almost 15 years. Awesome!
Date published: 2022-02-12
Rated 5 out of 5 by from 7 years in! I really like turbo tax. I love how simple they make things.
Date published: 2022-02-12
Rated 3 out of 5 by from Usually problem free Had a very difficult time submitting my returns--error messages. The information provided online didn't work, and the 800 number refused to help because I was using the download program. Reloaded everything into the online program, and it wanted me to pay more because I had to itemize. Very frustrating. Finally got federal to submit when I did it alone. I will try state again later, but I have wasted way too much time on this.
Date published: 2022-02-12
Rated 4 out of 5 by from TurboTax is Awesome! Literally, no other service makes filing taxes any easier.
Date published: 2022-02-12
Rated 5 out of 5 by from great customer care she was so wonderful she helped me finish my taxes thank you so much JANET you was so professional and so helpful
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax, the Smooth Operator It was a very easy and smooth transition from screen to screen with explanations for every step.
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax is AMAZING I absolutely LOVE TurboTax!! They are more then extremely helpful and walk through each step and explain how to do it.
Date published: 2022-02-12
Rated 5 out of 5 by from Painless Everything went smooth until the Puerto Rico question. But we got it figured out and I'm getting max refund.
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 18034
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good Experience I used the live chat and phone call options and got my questions answered quickly.
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is Awesome This was my first time doing my taxes and I thought the process would be extremely hard. However, Turbo Tax was there every step of the way. I highly recommend them!
Date published: 2022-02-12
Rated 5 out of 5 by from Excellent and Helpful I have used Turbo Tax for almost 15 years. Awesome!
Date published: 2022-02-12
Rated 5 out of 5 by from 7 years in! I really like turbo tax. I love how simple they make things.
Date published: 2022-02-12
Rated 3 out of 5 by from Usually problem free Had a very difficult time submitting my returns--error messages. The information provided online didn't work, and the 800 number refused to help because I was using the download program. Reloaded everything into the online program, and it wanted me to pay more because I had to itemize. Very frustrating. Finally got federal to submit when I did it alone. I will try state again later, but I have wasted way too much time on this.
Date published: 2022-02-12
Rated 4 out of 5 by from TurboTax is Awesome! Literally, no other service makes filing taxes any easier.
Date published: 2022-02-12
Rated 5 out of 5 by from great customer care she was so wonderful she helped me finish my taxes thank you so much JANET you was so professional and so helpful
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax, the Smooth Operator It was a very easy and smooth transition from screen to screen with explanations for every step.
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax is AMAZING I absolutely LOVE TurboTax!! They are more then extremely helpful and walk through each step and explain how to do it.
Date published: 2022-02-12
Rated 5 out of 5 by from Painless Everything went smooth until the Puerto Rico question. But we got it figured out and I'm getting max refund.
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 18034