TURBOTAX CUSTOMER REVIEWS

TurboTax Online Reviews

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(4.6/5 | 167625 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from The phone agents are always so nice and patient! Taxes overwhelm me very easily and every year a new agent walks me through it. They are always so kind and so patient with me. They are easy to understand and will explain further if you don't understand.
Date published: 2022-02-12
Rated 4 out of 5 by from Poor Live Financial Helper My Live experience was terrible. Considering that I had to pay for it, it was a complete waste of time. Spend over an hour for the guy to tell me "I don't know. I can't help you." Then I asked for him to transfer me or get a higher associate and he told me no.
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax is Great! Six years using and my experience is always great, accurate and efficient.
Date published: 2022-02-12
Rated 5 out of 5 by from Only way I will ever file my taxes It's so quick and easier to use than filing with paper and getting direct deposit gets me my refund sooner. This is the third year I've used it to file. It's less expensive than going to a preparer.
Date published: 2022-02-12
Rated 5 out of 5 by from Always so helpful! Every year I have questions, and am given clear answers
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is the fastest easiest way to file taxes This is my 9th year wouldn't file my taxes any other way
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is awesome and easy Turbo Tax is awesome and very easy, first time I use it and will for next year
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax Is Great!. Awesome & one of the best experience’s filling my very own taxes.
Date published: 2022-02-12
Rated 5 out of 5 by from EASY PEASY TAXES! Easy to use! I just answered the questions and was done with both State and Federal in less than an hour!
Date published: 2022-02-12
Rated 2 out of 5 by from its ok site is hard to navigate and constantly trying to sell you more options
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 17913
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The phone agents are always so nice and patient! Taxes overwhelm me very easily and every year a new agent walks me through it. They are always so kind and so patient with me. They are easy to understand and will explain further if you don't understand.
Date published: 2022-02-12
Rated 4 out of 5 by from Poor Live Financial Helper My Live experience was terrible. Considering that I had to pay for it, it was a complete waste of time. Spend over an hour for the guy to tell me "I don't know. I can't help you." Then I asked for him to transfer me or get a higher associate and he told me no.
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax is Great! Six years using and my experience is always great, accurate and efficient.
Date published: 2022-02-12
Rated 5 out of 5 by from Only way I will ever file my taxes It's so quick and easier to use than filing with paper and getting direct deposit gets me my refund sooner. This is the third year I've used it to file. It's less expensive than going to a preparer.
Date published: 2022-02-12
Rated 5 out of 5 by from Always so helpful! Every year I have questions, and am given clear answers
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is the fastest easiest way to file taxes This is my 9th year wouldn't file my taxes any other way
Date published: 2022-02-12
Rated 5 out of 5 by from Turbo Tax is awesome and easy Turbo Tax is awesome and very easy, first time I use it and will for next year
Date published: 2022-02-12
Rated 5 out of 5 by from TurboTax Is Great!. Awesome & one of the best experience’s filling my very own taxes.
Date published: 2022-02-12
Rated 5 out of 5 by from EASY PEASY TAXES! Easy to use! I just answered the questions and was done with both State and Federal in less than an hour!
Date published: 2022-02-12
Rated 2 out of 5 by from its ok site is hard to navigate and constantly trying to sell you more options
Date published: 2022-02-12
All TurboTax® Offerings Reviews - Page 17913