TURBOTAX CUSTOMER REVIEWS
TurboTax Online Reviews
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(4.6/5
| 167625 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by
7383 from
Turbo Tax is going down the drain!
I have used Turbo tax for years but unfortunately I will not be using their service next year due to their raising prices and manipulative practices. I was almost complete with my return when I was forced to upgrade to deluxe for one simple form. It was a form I didn't usually use and only lowered my return anyways. I almost decided to file elsewhere, but instead gave the deluxe version a chance. However, the icing on the cake was at the end of the return when they charged me $39 just for paying it from my refund... making the total cost $39 for filing + $39 fee for paying from my return = $78 final cost for a simple return.
Date published: 2022-02-14
Rated 5 out of 5 by
StefaniS from
Great experience
So easy; had to call for assistance at one point and Sonya was awesome! Very reassuring knowing I was doing everything right.
Date published: 2022-02-14
Rated 5 out of 5 by
ESHO from
AWESOME, BRILLIANT
QUESTIONS ARE STRAIGHTFORWARD TO ANSWER. SIMPLIFIED QUESTIONS.
Date published: 2022-02-14
Rated 4 out of 5 by
nobo79 from
turbotax was quit and easy
A bit confusing since I did not get back to finishing tax filing.
Date published: 2022-02-14
Rated 4 out of 5 by
Karla75 from
easy to do
But why do you have to do an extra charge for the state. Can I get back to the part where I will print my state return...
Date published: 2022-02-14
Rated 4 out of 5 by
Wolf57 from
Turbo tax is easy to use.
I like the ease of using turbo tax. Just wish the cost was more reasonable. They hit you with an extra e file fee at the end.
Date published: 2022-02-14
Rated 5 out of 5 by
AMARJIT DOSANJH from
GOOD JOB I AM VERY HAPPY AND WILL CONTINUE USING
YES VERY HELPFUL THE PROCESS IS VERY SIMPLIFIED AND
Date published: 2022-02-14
Rated 5 out of 5 by
Musky58 from
TurboTax Reliability
TurboTax is a very reliable software program and did an excellent job with my taxes
Date published: 2022-02-14
Rated 5 out of 5 by
ssjwalker from
So much easier than the old school way
love turbo tax. Its much easier than the way I was taught to file.
Date published: 2022-02-14
Rated 5 out of 5 by
Isaac06 from
Simple and easy to use!
TurboTax made my tax filing experience very simple and easy!
All TurboTax® Offerings Reviews - Page 17866
Date published: 2022-02-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
7383 from
Turbo Tax is going down the drain!
I have used Turbo tax for years but unfortunately I will not be using their service next year due to their raising prices and manipulative practices. I was almost complete with my return when I was forced to upgrade to deluxe for one simple form. It was a form I didn't usually use and only lowered my return anyways. I almost decided to file elsewhere, but instead gave the deluxe version a chance. However, the icing on the cake was at the end of the return when they charged me $39 just for paying it from my refund... making the total cost $39 for filing + $39 fee for paying from my return = $78 final cost for a simple return.
Date published: 2022-02-14
Rated 5 out of 5 by
StefaniS from
Great experience
So easy; had to call for assistance at one point and Sonya was awesome! Very reassuring knowing I was doing everything right.
Date published: 2022-02-14
Rated 5 out of 5 by
ESHO from
AWESOME, BRILLIANT
QUESTIONS ARE STRAIGHTFORWARD TO ANSWER. SIMPLIFIED QUESTIONS.
Date published: 2022-02-14
Rated 4 out of 5 by
nobo79 from
turbotax was quit and easy
A bit confusing since I did not get back to finishing tax filing.
Date published: 2022-02-14
Rated 4 out of 5 by
Karla75 from
easy to do
But why do you have to do an extra charge for the state. Can I get back to the part where I will print my state return...
Date published: 2022-02-14
Rated 4 out of 5 by
Wolf57 from
Turbo tax is easy to use.
I like the ease of using turbo tax. Just wish the cost was more reasonable. They hit you with an extra e file fee at the end.
Date published: 2022-02-14
Rated 5 out of 5 by
AMARJIT DOSANJH from
GOOD JOB I AM VERY HAPPY AND WILL CONTINUE USING
YES VERY HELPFUL THE PROCESS IS VERY SIMPLIFIED AND
Date published: 2022-02-14
Rated 5 out of 5 by
Musky58 from
TurboTax Reliability
TurboTax is a very reliable software program and did an excellent job with my taxes
Date published: 2022-02-14
Rated 5 out of 5 by
ssjwalker from
So much easier than the old school way
love turbo tax. Its much easier than the way I was taught to file.
Date published: 2022-02-14
Rated 5 out of 5 by
Isaac06 from
Simple and easy to use!
TurboTax made my tax filing experience very simple and easy!
All TurboTax® Offerings Reviews - Page 17866
Date published: 2022-02-14