TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe
CD/Download Reviews
Read unbiased reviews from real TurboTax Deluxe CD/Download customers.
Get extra guidance to maximize deductions and get your biggest tax refund.
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TurboTax Online
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Rated 5 out of 5 by
MSD1224 from
Best in Class Experience
Always super quick and easy. A great user experience. I'm in UX design and you're best in class.
Date published: 2023-03-19
Rated 2 out of 5 by
Too Much is Too Much from
Lack of Customer Service Easy Access
I spent 6 hours with a variety of tax experts. Nobody could get the problem fixed. And although I buy the Home & Business Version and have in the past had access to an accountant, they have fazed that out for the desktop version. More than a decade of doing taxes with Turbo Tax. NO MORE.
Date published: 2023-03-19
Rated 2 out of 5 by
XMFH from
Price keeps going up, hidden fees
Price goes up every year. If I realized how expensive it was before I started I wouldn't have went through with it. Its double what it should cost. This will be my last time using
Date published: 2023-03-19
Rated 5 out of 5 by
ZachRyan from
EZ & Fast
This is my first time experience and it was quite easy and I finish in no time. I recommend Turbotax to everyone. Please check it out and save the filing fee.
Date published: 2023-03-19
Rated 1 out of 5 by
Fuzzi from
AGI Issues AGAIN
Same issue every year...Return gets rejected stating that my AGI doesn't match even though I'm taking the number off of last year's tax return that I did through Turbo Tax!
Date published: 2023-03-19
Rated 5 out of 5 by
Sam Ad from
Very simple and intuitive
My CPA was going to charge me $750. Turbo Tax walked me through every step. Only suggestion is to provide more expertise from online help for customers who own businesses and have K1 issued.
Date published: 2023-03-19
Rated 4 out of 5 by
Ken3567845 from
works Well
Using Turbotax for 20 years for multiple returns Overall, things work pretty well. A few comments. 1. Make an option to make your type larger. I have a large 27-inch monitor, and the software makes the type too small. Make it easy for us old folks to read 2. I often ask weird questions that I don't understand how they will impact my returns. Do a better job as to why you are asking question and give option - "I don't know"
Date published: 2023-03-19
Rated 5 out of 5 by
AnnOlivia from
Turbo Tax Made Doing My Taxes Easy!
TurboTax has been a lifesaver and a time-saver over the years. The suggestions and helpful tips were extremely valuable.
Date published: 2023-03-19
Rated 2 out of 5 by
BLL22815 from
TOO DIFFICULT TO GET QUESTIONS ANSWERED
TT KEPT TELLING ME LINE B OF STATE REFUND WORKSHEET WAS MISSING - I COULD NOT GET BACK TO THE WORKSHEET, SO I WAS STUCK. TOOK A GUESS AND ENDED UP OWING TAXES - I HAVE NO IDEA WHETHER I GUESS CORRECTLY. THIS DID NOT FILL ME WITH CONFIDENCE! It should not have taken four hours to do my taxes - I have ONE W-2.
Date published: 2023-03-19
Rated 5 out of 5 by
Penny 230 from
Turbo Tax
I love the simplicity of the service and if I get distracted I can pickup where I left off.
All TurboTax® Offerings Reviews - Page 371
Date published: 2023-03-19
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MSD1224 from
Best in Class Experience
Always super quick and easy. A great user experience. I'm in UX design and you're best in class.
Date published: 2023-03-19
Rated 2 out of 5 by
Too Much is Too Much from
Lack of Customer Service Easy Access
I spent 6 hours with a variety of tax experts. Nobody could get the problem fixed. And although I buy the Home & Business Version and have in the past had access to an accountant, they have fazed that out for the desktop version. More than a decade of doing taxes with Turbo Tax. NO MORE.
Date published: 2023-03-19
Rated 2 out of 5 by
XMFH from
Price keeps going up, hidden fees
Price goes up every year. If I realized how expensive it was before I started I wouldn't have went through with it. Its double what it should cost. This will be my last time using
Date published: 2023-03-19
Rated 5 out of 5 by
ZachRyan from
EZ & Fast
This is my first time experience and it was quite easy and I finish in no time. I recommend Turbotax to everyone. Please check it out and save the filing fee.
Date published: 2023-03-19
Rated 1 out of 5 by
Fuzzi from
AGI Issues AGAIN
Same issue every year...Return gets rejected stating that my AGI doesn't match even though I'm taking the number off of last year's tax return that I did through Turbo Tax!
Date published: 2023-03-19
Rated 5 out of 5 by
Sam Ad from
Very simple and intuitive
My CPA was going to charge me $750. Turbo Tax walked me through every step. Only suggestion is to provide more expertise from online help for customers who own businesses and have K1 issued.
Date published: 2023-03-19
Rated 4 out of 5 by
Ken3567845 from
works Well
Using Turbotax for 20 years for multiple returns Overall, things work pretty well. A few comments. 1. Make an option to make your type larger. I have a large 27-inch monitor, and the software makes the type too small. Make it easy for us old folks to read 2. I often ask weird questions that I don't understand how they will impact my returns. Do a better job as to why you are asking question and give option - "I don't know"
Date published: 2023-03-19
Rated 5 out of 5 by
AnnOlivia from
Turbo Tax Made Doing My Taxes Easy!
TurboTax has been a lifesaver and a time-saver over the years. The suggestions and helpful tips were extremely valuable.
Date published: 2023-03-19
Rated 2 out of 5 by
BLL22815 from
TOO DIFFICULT TO GET QUESTIONS ANSWERED
TT KEPT TELLING ME LINE B OF STATE REFUND WORKSHEET WAS MISSING - I COULD NOT GET BACK TO THE WORKSHEET, SO I WAS STUCK. TOOK A GUESS AND ENDED UP OWING TAXES - I HAVE NO IDEA WHETHER I GUESS CORRECTLY. THIS DID NOT FILL ME WITH CONFIDENCE! It should not have taken four hours to do my taxes - I have ONE W-2.
Date published: 2023-03-19
Rated 5 out of 5 by
Penny 230 from
Turbo Tax
I love the simplicity of the service and if I get distracted I can pickup where I left off.
All TurboTax® Offerings Reviews - Page 371
Date published: 2023-03-19