TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from Turbo Tax PC download is horrible PC Download version kept freezing up. Required multiple hard resets. Would not let me purchase state nor let me e-file.
Date published: 2022-04-20
Rated 3 out of 5 by from does the job. not helpful if you hit a glitch If you have a problem, Turbo tax information is usually not helpful. My problems are usually technical problems with the program, not with tax questions. I can look right at the IRS for tax questions. That doesn't help if I don't know where to put a number.
Date published: 2022-04-20
Rated 5 out of 5 by from Simply the BEST! I've been a Turbo Tax customer since 2002. In 2011, I dabbled with H&R Block. In 2015, I tried a CPA because of self-employment. Each time, Turbo Tax prevailed and produced the more equitable results. The DIY-ness, ease of use, security, and comprehensiveness of Turbo Tax software make me feel like the tax expert in my family.
Date published: 2022-04-20
Rated 5 out of 5 by from Turbo Tax is the Best Love using you guys. It's always easy and fast. I would definitely recommend.
Date published: 2022-04-20
Rated 1 out of 5 by from TurboTax is Horrible TurboTax does not support the condition where spouses file different states but they file Jointly for Federal. I have to re-enter my information and then I can't E-File the state since my married filing separately Federal return does not get submitted. I hate this program!
Date published: 2022-04-20
Rated 1 out of 5 by from Poor AGI Experience Cost me $$$ In a Married Filing JT return, why would the return prompt to confirm husband and wife AGI separately? I should only have to enter it once, because it is a JT return. This caused a rejection, which caused me to refile and pay for a second time the State processing fee.
Date published: 2022-04-20
Rated 4 out of 5 by from overall simplistic for being a self tax service, its very simple to operate. Can't blame any tax service for taxes being confusing.
Date published: 2022-04-20
Rated 5 out of 5 by from Turbo Tax was easy and convenient It was a smooth process and very user friendly. I will recommend to my friends.
Date published: 2022-04-20
Rated 5 out of 5 by from Simple and Easy Makes it easy to file taxes with the hassle. Simple and quick. Even easier when your employer partners and you can transfer your W2.
Date published: 2022-04-20
Rated 3 out of 5 by from easy great system, easy to navigate i will continue to use turbo tax
Date published: 2022-04-20
All TurboTax® Offerings Reviews - Page 833
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax PC download is horrible PC Download version kept freezing up. Required multiple hard resets. Would not let me purchase state nor let me e-file.
Date published: 2022-04-20
Rated 3 out of 5 by from does the job. not helpful if you hit a glitch If you have a problem, Turbo tax information is usually not helpful. My problems are usually technical problems with the program, not with tax questions. I can look right at the IRS for tax questions. That doesn't help if I don't know where to put a number.
Date published: 2022-04-20
Rated 5 out of 5 by from Simply the BEST! I've been a Turbo Tax customer since 2002. In 2011, I dabbled with H&R Block. In 2015, I tried a CPA because of self-employment. Each time, Turbo Tax prevailed and produced the more equitable results. The DIY-ness, ease of use, security, and comprehensiveness of Turbo Tax software make me feel like the tax expert in my family.
Date published: 2022-04-20
Rated 5 out of 5 by from Turbo Tax is the Best Love using you guys. It's always easy and fast. I would definitely recommend.
Date published: 2022-04-20
Rated 1 out of 5 by from TurboTax is Horrible TurboTax does not support the condition where spouses file different states but they file Jointly for Federal. I have to re-enter my information and then I can't E-File the state since my married filing separately Federal return does not get submitted. I hate this program!
Date published: 2022-04-20
Rated 1 out of 5 by from Poor AGI Experience Cost me $$$ In a Married Filing JT return, why would the return prompt to confirm husband and wife AGI separately? I should only have to enter it once, because it is a JT return. This caused a rejection, which caused me to refile and pay for a second time the State processing fee.
Date published: 2022-04-20
Rated 4 out of 5 by from overall simplistic for being a self tax service, its very simple to operate. Can't blame any tax service for taxes being confusing.
Date published: 2022-04-20
Rated 5 out of 5 by from Turbo Tax was easy and convenient It was a smooth process and very user friendly. I will recommend to my friends.
Date published: 2022-04-20
Rated 5 out of 5 by from Simple and Easy Makes it easy to file taxes with the hassle. Simple and quick. Even easier when your employer partners and you can transfer your W2.
Date published: 2022-04-20
Rated 3 out of 5 by from easy great system, easy to navigate i will continue to use turbo tax
Date published: 2022-04-20
All TurboTax® Offerings Reviews - Page 833