TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from First time I eve had problems with turbo tax Had to contact via phone conversation twice this year which I've never had to do before. One of the issues even took the representative a while to figure out what the problem was.
Date published: 2023-03-23
Rated 5 out of 5 by from Great product, used it for 31 years Your Tax professional worked with me through frustrating issues and stayed with me untill it was cleared up. Very patient, thank you!!
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax Is very user friendly!!!! Amazes me how much easier and faster this becomes each year! Amazing Software!
Date published: 2023-03-23
Rated 3 out of 5 by from Just use the automated system, the "Pros" do We had a complicated situation this year, or so we thought, and the advertisement told us "Tailored to you". So we tried it. We had sold a house, moved, bought a house, I'd quit my job and my wife started a new job in a new state. We thought having help would be nice. What I got was someone who couldn't be bothered to understand that I didn't live in Washington DC, I lived in Washington State. My "Professional" admitted that she HAD NOT LOOKED at the fact that HALF OF OUR income was earned in a state without income tax. AND...AND...somehow, she had us paying $900 in tax to the State when in fact we were due a $1300 REFUND...which was obvious from my wife paying twice that much in tax. I will NEVER trust the "Pro's" again. I'm not sure that after this year I'll trust turbotax. When I ran the taxes myself NOT ONLY did I find $1300 in state refund but I ALSO found more in Federal. I don't often write reviews and we've been using this system for years but...I'm disgusted.
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo Tax Turbo tax makes it easy to navigate threw the process. And i appreciate the helpful information when i dont understand an item clearly.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbotax makes normal fast seem slow. Great experience! I pay taxes in a couple of states, and Turbotax always makes this easy. This year was the easiest it has ever been! Excellent product! Keep on turboing!
Date published: 2023-03-23
Rated 2 out of 5 by from Do not recommend TurboTax Live Assisted Deluxe For what should have been simple tax returns I ended up paying almost $200. Most of the cost came from the TurboTax Live Assisted Deluxe. It didn't give me any other options to add my HSA form. Disappointed in the cost of this.
Date published: 2023-03-23
Rated 4 out of 5 by from turbo tax review Very easy to follow and use, the information provided was very helpful. I was able to do this on my own with no issues.
Date published: 2023-03-23
Rated 4 out of 5 by from Have helped me a lot It was great use it even some aspects related to for 7203 were confusing for me.
Date published: 2023-03-23
Rated 5 out of 5 by from Gteat So thankful for the help being a person you feel you have walked through it all
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 422
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from First time I eve had problems with turbo tax Had to contact via phone conversation twice this year which I've never had to do before. One of the issues even took the representative a while to figure out what the problem was.
Date published: 2023-03-23
Rated 5 out of 5 by from Great product, used it for 31 years Your Tax professional worked with me through frustrating issues and stayed with me untill it was cleared up. Very patient, thank you!!
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax Is very user friendly!!!! Amazes me how much easier and faster this becomes each year! Amazing Software!
Date published: 2023-03-23
Rated 3 out of 5 by from Just use the automated system, the "Pros" do We had a complicated situation this year, or so we thought, and the advertisement told us "Tailored to you". So we tried it. We had sold a house, moved, bought a house, I'd quit my job and my wife started a new job in a new state. We thought having help would be nice. What I got was someone who couldn't be bothered to understand that I didn't live in Washington DC, I lived in Washington State. My "Professional" admitted that she HAD NOT LOOKED at the fact that HALF OF OUR income was earned in a state without income tax. AND...AND...somehow, she had us paying $900 in tax to the State when in fact we were due a $1300 REFUND...which was obvious from my wife paying twice that much in tax. I will NEVER trust the "Pro's" again. I'm not sure that after this year I'll trust turbotax. When I ran the taxes myself NOT ONLY did I find $1300 in state refund but I ALSO found more in Federal. I don't often write reviews and we've been using this system for years but...I'm disgusted.
Date published: 2023-03-23
Rated 4 out of 5 by from Turbo Tax Turbo tax makes it easy to navigate threw the process. And i appreciate the helpful information when i dont understand an item clearly.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbotax makes normal fast seem slow. Great experience! I pay taxes in a couple of states, and Turbotax always makes this easy. This year was the easiest it has ever been! Excellent product! Keep on turboing!
Date published: 2023-03-23
Rated 2 out of 5 by from Do not recommend TurboTax Live Assisted Deluxe For what should have been simple tax returns I ended up paying almost $200. Most of the cost came from the TurboTax Live Assisted Deluxe. It didn't give me any other options to add my HSA form. Disappointed in the cost of this.
Date published: 2023-03-23
Rated 4 out of 5 by from turbo tax review Very easy to follow and use, the information provided was very helpful. I was able to do this on my own with no issues.
Date published: 2023-03-23
Rated 4 out of 5 by from Have helped me a lot It was great use it even some aspects related to for 7203 were confusing for me.
Date published: 2023-03-23
Rated 5 out of 5 by from Gteat So thankful for the help being a person you feel you have walked through it all
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 422