TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from SO EASY AND SO EFFICIENT I have been using turbo tax for five years now! It has helped me understand how taxes work, especially since you can click the little question mark to learn more about what and why everything is happening. I appreciate how easy it is!
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax is outstanding User friendly even for foreigners that never filed US Taxes before
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax are my tax people I have used Turbo Tax for 7 years. I have always had a good experience. I used a live agent, Christine R., and she was great. She got me a nice refund. Thanks for that. I will see you next year.
Date published: 2021-03-24
Rated 1 out of 5 by from Slow delayed taxes I am really upset I'm still waiting if I knew it would be 21 days and no advance offered I woulda went through another agency
Date published: 2021-03-24
Rated 5 out of 5 by from GREAT I have used Turbotax every year sense 2017. And will use it again next year!!!
Date published: 2021-03-24
Rated 5 out of 5 by from 10th year with Turbo's excellent service Best support & the easiest self prep I have ever used.
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax Amazing Service I tried to it all on my own but decided I needed extra help. The Tax Live Expert I was assigned too, super nice and very helpful. She even helped me find extra savings. The cost was worth not having the stress of whether or not I was doing it all correctly. Everything was done within a few short days.
Date published: 2021-03-24
Rated 4 out of 5 by from Great tax pro, tech had flaws My tax professional, Guy, was great! He was super prompt and courteous, and he answered all of my questions. The only issue we had (both he and I) was that the TurboTax system had some hiccups that made both of our experiences more challenging. I know it as the first year of this offering so it's unsurprising that the tech had growing pains. I'd say if the tech had worked perfectly, I'd give this 6 stars if I could! The system not allowing us to move forward with completing the return added a pretty substantial amount of time to completing my taxes, though. Otherwise, I loved the service!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax Business has saved lots of my time. Automatically downloading company's QuickBooks Pro to Turbo Tax Business has never working for the last 5 year even did I intend to do so. Reciliation processes have been pretty difficult and also time consumption. I went through all questionnaire and did not see any screen for entering Estimated Taxes paid in 2020. Views on form showed after the last update two days ago.
Date published: 2021-03-24
Rated 3 out of 5 by from Turbo confusing I was expecting to pay the discounted deluxe cost of 40 or $50 but at the end it added more than that amount? Please explain that to me.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 1547
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from SO EASY AND SO EFFICIENT I have been using turbo tax for five years now! It has helped me understand how taxes work, especially since you can click the little question mark to learn more about what and why everything is happening. I appreciate how easy it is!
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax is outstanding User friendly even for foreigners that never filed US Taxes before
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax are my tax people I have used Turbo Tax for 7 years. I have always had a good experience. I used a live agent, Christine R., and she was great. She got me a nice refund. Thanks for that. I will see you next year.
Date published: 2021-03-24
Rated 1 out of 5 by from Slow delayed taxes I am really upset I'm still waiting if I knew it would be 21 days and no advance offered I woulda went through another agency
Date published: 2021-03-24
Rated 5 out of 5 by from GREAT I have used Turbotax every year sense 2017. And will use it again next year!!!
Date published: 2021-03-24
Rated 5 out of 5 by from 10th year with Turbo's excellent service Best support & the easiest self prep I have ever used.
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax Amazing Service I tried to it all on my own but decided I needed extra help. The Tax Live Expert I was assigned too, super nice and very helpful. She even helped me find extra savings. The cost was worth not having the stress of whether or not I was doing it all correctly. Everything was done within a few short days.
Date published: 2021-03-24
Rated 4 out of 5 by from Great tax pro, tech had flaws My tax professional, Guy, was great! He was super prompt and courteous, and he answered all of my questions. The only issue we had (both he and I) was that the TurboTax system had some hiccups that made both of our experiences more challenging. I know it as the first year of this offering so it's unsurprising that the tech had growing pains. I'd say if the tech had worked perfectly, I'd give this 6 stars if I could! The system not allowing us to move forward with completing the return added a pretty substantial amount of time to completing my taxes, though. Otherwise, I loved the service!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax Business has saved lots of my time. Automatically downloading company's QuickBooks Pro to Turbo Tax Business has never working for the last 5 year even did I intend to do so. Reciliation processes have been pretty difficult and also time consumption. I went through all questionnaire and did not see any screen for entering Estimated Taxes paid in 2020. Views on form showed after the last update two days ago.
Date published: 2021-03-24
Rated 3 out of 5 by from Turbo confusing I was expecting to pay the discounted deluxe cost of 40 or $50 but at the end it added more than that amount? Please explain that to me.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 1547