TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Love it! I've been using Turbo tax for over 8 years. I love it!. Reliable, easy and convenient.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax Awesome ! It is very easy to use, love it. I have been using Turbotax for last 12 years.
Date published: 2022-04-15
Rated 3 out of 5 by from Trusgt Filing with 1099-R is poor The Business software does not account for 1099-R that must be entered. The workaround had to be found in online help. The Taxable Amount Box 2a and the Federal Withholding are entered on abiguous forms/worksheets. I don't get a feeling of trust with these steps . . .
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo tax makes filing easy! Turbo tax won't let you make a mistake if you follow directions
Date published: 2022-04-15
Rated 5 out of 5 by from Got it Done Right Our tax expert was amazing, friendly and work well with us to ensure our taxes were done correctly. Would highly recommend.
Date published: 2022-04-15
Rated 5 out of 5 by from Anyone can try Turbo Tax I love everything about Turbo Tax. It is easy to navigate through the software to file our taxes. If you are unsure about a question, you can always reach out to Turbo Tax expert and they can help guide you through how to fix the errors.
Date published: 2022-04-15
Rated 4 out of 5 by from Very user friendly and support is nice I have used TT for so many years and mostly did the work on my own. The fees is expensive, otherwise it is easy to use.
Date published: 2022-04-15
Rated 5 out of 5 by from I love using turbo tax Turbo tax makes filing your taxes easy and inexpensive!
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome Program and Excellent Support Team Have been using Turbo Tax for a number of years and never experienced any problems using. It is a great way to file my taxes along with helping a few other family members with their taxes. Whenever asked, "how you file your taxes?" my reply is always Turbo Tax! I always encourage them to give Turbo Tax a try, because it is a great program and very easy to use. It is just like having a tax professional at your side when using. I did experience a problem this year when assisting a family member to do their taxes. After e-filing, IRS rejected the return indicating that information from a form 1095-A was require even though family member was not enrolled in the ACA. He was enrolled in Medicaid. Upon contacting the Turbo Tax help line, they were able to assist in finding a work-around that enabled us to e-file. Subsequently, the return was finally accepted by IRS. Great customer service!
Date published: 2022-04-15
Rated 2 out of 5 by from Nickel and Dime Me To Death! I have for years hated the way your company ask for more money the whole process. A $69 tax return had a surprise cost of $189 dollars due to the form type not correct???? I will work tirelessly to use another service in the future as it is stupid to wait until the end to tell me how much something cost when this is all computerized. Do better. and be upfront.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1315
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love it! I've been using Turbo tax for over 8 years. I love it!. Reliable, easy and convenient.
Date published: 2022-04-15
Rated 5 out of 5 by from TurboTax Awesome ! It is very easy to use, love it. I have been using Turbotax for last 12 years.
Date published: 2022-04-15
Rated 3 out of 5 by from Trusgt Filing with 1099-R is poor The Business software does not account for 1099-R that must be entered. The workaround had to be found in online help. The Taxable Amount Box 2a and the Federal Withholding are entered on abiguous forms/worksheets. I don't get a feeling of trust with these steps . . .
Date published: 2022-04-15
Rated 5 out of 5 by from Turbo tax makes filing easy! Turbo tax won't let you make a mistake if you follow directions
Date published: 2022-04-15
Rated 5 out of 5 by from Got it Done Right Our tax expert was amazing, friendly and work well with us to ensure our taxes were done correctly. Would highly recommend.
Date published: 2022-04-15
Rated 5 out of 5 by from Anyone can try Turbo Tax I love everything about Turbo Tax. It is easy to navigate through the software to file our taxes. If you are unsure about a question, you can always reach out to Turbo Tax expert and they can help guide you through how to fix the errors.
Date published: 2022-04-15
Rated 4 out of 5 by from Very user friendly and support is nice I have used TT for so many years and mostly did the work on my own. The fees is expensive, otherwise it is easy to use.
Date published: 2022-04-15
Rated 5 out of 5 by from I love using turbo tax Turbo tax makes filing your taxes easy and inexpensive!
Date published: 2022-04-15
Rated 5 out of 5 by from Awesome Program and Excellent Support Team Have been using Turbo Tax for a number of years and never experienced any problems using. It is a great way to file my taxes along with helping a few other family members with their taxes. Whenever asked, "how you file your taxes?" my reply is always Turbo Tax! I always encourage them to give Turbo Tax a try, because it is a great program and very easy to use. It is just like having a tax professional at your side when using. I did experience a problem this year when assisting a family member to do their taxes. After e-filing, IRS rejected the return indicating that information from a form 1095-A was require even though family member was not enrolled in the ACA. He was enrolled in Medicaid. Upon contacting the Turbo Tax help line, they were able to assist in finding a work-around that enabled us to e-file. Subsequently, the return was finally accepted by IRS. Great customer service!
Date published: 2022-04-15
Rated 2 out of 5 by from Nickel and Dime Me To Death! I have for years hated the way your company ask for more money the whole process. A $69 tax return had a surprise cost of $189 dollars due to the form type not correct???? I will work tirelessly to use another service in the future as it is stupid to wait until the end to tell me how much something cost when this is all computerized. Do better. and be upfront.
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 1315