TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Makes filing easier but could use a bit more help I've been using TT for almost 10 years and will continue next year. It does a good job of guiding one through the basics, but as an experienced tax filer, the basics are known to me. I would like more help on the more unusual situations. For example, if I have an error to fix, don't display the form and say you have to enter something in this BOX. Take me to the section I should have filled it in in the first place. Another example, doing Homestead for the state requires additional forms. TT tells me to upload the additional required forms. Duh, what I want it to tell me is SPECIFICALLY what forms are needed. I realized that varies by state, but since I'm paying for state filing and there are other unique state things, that info should be available. Also as far as what qualifies, TT provides a link to the State Dept of Revenue instructions... duh, been there... would like TT to break it down for me better than the state.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax Is Amazing !! I did engage with one of your tax experts live and it it was extremely helpful. Thank you for the experts you give us to use. I am a happy customer 4thyear in a row. The woman that worked with me she was very pleasant.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbotax is great! Easy to navigate. Wonderful Awesome Terrific everything
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax Fast and easy! Very easy to use. And makes filing taxes quick! Also asked a question and got an answer within 5 minutes from asking. Love the response time!
Date published: 2021-02-22
Rated 5 out of 5 by from Easy! Free! This is my ninth year with Turbo Tax. Best service!
Date published: 2021-02-22
Rated 5 out of 5 by from Love it! I have been using TurboTax for the last 6 years and wouldn't do it any other way now!
Date published: 2021-02-22
Rated 5 out of 5 by from Love it I been using turbo tax for 8yrs, i really like it specially cuz they save all my info and every year, i only have to finish the other half..
Date published: 2021-02-22
Rated 4 out of 5 by from Easy to use! Expert advice and audit defense. Easy to use, very detailed.
Date published: 2021-02-22
Rated 2 out of 5 by from FORCED TO PAY UPGRADE I knew I would use simple deductions etc. Was forced to upgrade only because we werre fortunate to win a small state lottery.
Date published: 2021-02-22
Rated 5 out of 5 by from easy to use so helpful and easy to use- helpful and fast. Recommended.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12827
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Makes filing easier but could use a bit more help I've been using TT for almost 10 years and will continue next year. It does a good job of guiding one through the basics, but as an experienced tax filer, the basics are known to me. I would like more help on the more unusual situations. For example, if I have an error to fix, don't display the form and say you have to enter something in this BOX. Take me to the section I should have filled it in in the first place. Another example, doing Homestead for the state requires additional forms. TT tells me to upload the additional required forms. Duh, what I want it to tell me is SPECIFICALLY what forms are needed. I realized that varies by state, but since I'm paying for state filing and there are other unique state things, that info should be available. Also as far as what qualifies, TT provides a link to the State Dept of Revenue instructions... duh, been there... would like TT to break it down for me better than the state.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax Is Amazing !! I did engage with one of your tax experts live and it it was extremely helpful. Thank you for the experts you give us to use. I am a happy customer 4thyear in a row. The woman that worked with me she was very pleasant.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbotax is great! Easy to navigate. Wonderful Awesome Terrific everything
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax Fast and easy! Very easy to use. And makes filing taxes quick! Also asked a question and got an answer within 5 minutes from asking. Love the response time!
Date published: 2021-02-22
Rated 5 out of 5 by from Easy! Free! This is my ninth year with Turbo Tax. Best service!
Date published: 2021-02-22
Rated 5 out of 5 by from Love it! I have been using TurboTax for the last 6 years and wouldn't do it any other way now!
Date published: 2021-02-22
Rated 5 out of 5 by from Love it I been using turbo tax for 8yrs, i really like it specially cuz they save all my info and every year, i only have to finish the other half..
Date published: 2021-02-22
Rated 4 out of 5 by from Easy to use! Expert advice and audit defense. Easy to use, very detailed.
Date published: 2021-02-22
Rated 2 out of 5 by from FORCED TO PAY UPGRADE I knew I would use simple deductions etc. Was forced to upgrade only because we werre fortunate to win a small state lottery.
Date published: 2021-02-22
Rated 5 out of 5 by from easy to use so helpful and easy to use- helpful and fast. Recommended.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 12827