TurboTax / Tax Calculators & Tips / All Tax Guides / Efile / Video: What to Do If Your Tax Return is Rejected by the IRS

Video: What to Do If Your Tax Return is Rejected by the IRS

Updated for Tax Year 2015


OVERVIEW

It's always disappointing when your tax return is rejected, but it doesn't have to be scary. This video address some of the common mistakes that cause rejections and what you can do about it.


Hello, I'm Jill from TurboTax, with some information about what you should do if the IRS rejects your tax return. Probably the most common reason that the IRS will reject a tax return is because of errors that are discovered during e-filing. However, this isn't really as bad as it sounds.

When you're unsuccessful at e-filing a return, the system is set up to generate a reject code so that you know exactly what information is missing or needs to be corrected. Just make the corrections, and you'll be able to make a second attempt at e-filing. For example, if your return is rejected because of reject code 0500, all this means is that you forgot to include your Social Security number somewhere on the return. But if the reject code is 0504, it's a dependent's Social Security number that's missing. The IRS uses a long list of reject codes that cover a number of possible reasons for the rejection. When you use TurboTax to prepare your return, we'll check for common errors before you file. But if your e-file is rejected, we'll tell you exactly why, and give you the steps to correct it. You'll be able to resubmit your corrected return, and we'll tell you when it's accepted by the IRS.

When you mail a paper copy of your tax return, the IRS reject codes aren't applicable. And although the IRS won't technically reject your return because of some missing or incorrect information, the return won't be considered as filed until it's corrected. The IRS can automatically make corrections for math errors, but for other mistakes, you may receive a notice in the mail requesting the missing information. For example, maybe you just forgot to sign the last page of your return, failed to attach your W-2 or mailed the return with some pages missing. These are all minor problems that are easily corrected. But they can still delay the processing of your return since your tax return must be complete before it's considered filed or processed.

Whether you mail your return or e-file it, one thing you can always do is double check that you didn't make some of these common mistakes. If you don't, you may be delaying receipt of your tax refund. When you still owe tax at the time of filing an incomplete return, one of these mistakes may be the reason you have to pay late-filing penalties if you're cutting it close to the deadline.

Again, when you use TurboTax to prepare your return, we'll help you find errors before you file your return, and can help you correct any errors after. For more information about this and other tax topics, visit TurboTax.com.

Get every deduction you deserve

TurboTax Deluxe searches more than 350 tax deductions and credits so you get your maximum refund, guaranteed.

For only $54.99*
Start for Free

The above article is intended to provide generalized financial information designed to educate a broad segment of the public; it does not give personalized tax, investment, legal, or other business and professional advice. Before taking any action, you should always seek the assistance of a professional who knows your particular situation for advice on taxes, your investments, the law, or any other business and professional matters that affect you and/or your business.


Security is built into everything we do
Here's how
* Important Offer Details and Disclosures
  • Filing Deadline: IRS filing deadline for tax year 2015 is April 18, 2016 (except for residents of Massachusetts or Maine, where the IRS filing deadline for tax year 2015 is April 19, 2016).
  • Try for Free/Pay When You File: TurboTax online and mobile pricing is based on your tax situation and varies by product. Free 1040EZ/A + Free State offer only available with TurboTax Federal Free Edition; Offer may change or end at any time without notice. Actual prices are determined at the time of print or e-file and are subject to change without notice. Savings and price comparisons based on anticipated price increase expected 3/18/16. Special discount offers may not be valid for mobile in-app purchases.
  • TurboTax CD/Download products: Price includes tax preparation and printing of federal tax returns and free federal e-file of up to 5 federal tax returns. Additional fees apply for efiling state returns. E-file fees do not apply to New York state returns. Savings and price comparison based on anticipated price increase expected 3/18/16. Prices subject to change without notice.
  • Anytime, anywhere: Internet access required; standard message and data rates apply to download and use mobile app.
  • Fastest refund possible: Fastest tax refund with efile and direct deposit; tax refund timeframes will vary.
  • Pay for TurboTax out of your federal refund: A $X.XX Refund Processing Service fee applies to this payment method. Prices are subject to change without notice. This benefit is available with TurboTax Federal products except the TurboTax Home & Business/QuickBooks Self-Employed bundle offers.
  • About our TurboTax Product Experts: Customer service and product support vary by time of year.
  • About our credentialed tax experts: Live tax advice service is available via phone for your toughest tax questions; fees may apply. Service, experience levels, hours of operation and availability vary, and are subject to restriction and change without notice. Not available for TurboTax Business customers.
  • #1 best-selling tax software: Based on aggregated sales data for all tax year 2014 TurboTax products.
  • Most Popular: TurboTax Deluxe is our most popular product among TurboTax Online users with more complex tax situations.