Key Takeaways
- Do not respond to phone calls or emails from someone wrongfully claiming that they are from the IRS demanding immediate payment. The IRS contacts taxpayers via regular mail.
- Create strong, unique passwords for each of your online accounts.
- Password-protect sensitive data and encrypt important files.
- Use secure networks and websites when sending personal and financial information over the Internet.
- Be aware of the risks of using public Wi-Fi hotspots.
Beware of phone and phishing scams
In an attempt to steal your money or personal information, tax scammers may call and demand immediate payment over the phone or send you bogus emails or notices asking you to update your tax account. Do not respond to these requests—the IRS will not call you and insist on immediate payment, nor will it send you electronic correspondences.
If you do get an email claiming to be from the IRS, don't click on any email attachments or links, which may contain malicious viruses that can contaminate your computer. Generally, the IRS will never send you an email. If you're unsure whether a notice is legitimately from the IRS, call the agency to find out.
Guard your passwords
According to the IRS, identify theft and other scams tend to succeed because people often use the same login passwords for all their online accounts. Instead, create strong, unique passwords for each of your online accounts that include:
- a combination of upper- and lower-case letters
- numbers and special characters
- at least 10 characters long
Be sure to change your login and passwords often. It may be helpful to use software or apps like Password Safe or Keeper Password Manager that can automatically generate strong passwords and store them for you.
TurboTax Tip:
Store a copy of your financial information on a USB memory stick or external hard drive in case of disasters.
Protect your computer
Restrict unauthorized access to your computer by password-protecting sensitive data. Consider encrypting important files. For example, use PDF encryption software to secure PDF copies of your tax returns. Encrypting these files protects your data if someone steals your computer or otherwise gains unauthorized access. Other proactive steps include:
- Keep confidential files in a folder that cannot be shared.
- Remove your hard drive from your computer's hard drive before selling or disposing of it.
- Install antivirus software on your computer.
- Regularly run malware checks.
Use secure networks and websites
When you access the Internet over a public Wi-Fi network—such as those provided at airports, libraries, coffee shops and hotels—the connection is often not secure. This means other people may be able to discover private information you send through websites while using these networks
Whenever possible, use a secure wireless network when sending personal and financial information over the Internet. If you must use a public Wi-Fi hotspot, send such information only through fully encrypted websites—the URL address for every page on the site should start with “https.”
Prepare for disasters
Unexpected disasters, such as floods, fires and earthquakes, can occur at any time. Store a copy of your financial information on a USB memory stick or external hard drive in case your hard copies and computer are damaged.
A memory stick is easy to carry if you need to quickly evacuate the area. Use the USB to store copies of prior year's tax returns, insurance policy and account numbers, property titles, wills and mortgage information.
With TurboTax Live Full Service, a local expert matched to your unique situation will do your taxes for you start to finish. Or, get unlimited help and advice from tax experts while you do your taxes with TurboTax Live Assisted.
And if you want to file your own taxes, TurboTax will guide you step by step so you can feel confident they'll be done right. No matter which way you file, we guarantee 100% accuracy and your maximum refund.
