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What to Do if You Get an IRS Notice

Written by a TurboTax Expert • Reviewed by a TurboTax CPAUpdated for Tax Year 2024 • October 16, 2024 1:16 AM
OVERVIEW

There are several things you can do if you receive a notice. Calm down and read it carefully. Not all IRS notices relate to tax audits.

Key Takeaways

  • Read your notice carefully to understand why you received it and how you should respond.
  • Check which tax year the notice is for and follow the instructions provided; you usually have 30 days to respond.
  • Compare the IRS adjustments to your records and tax return. If you agree with the notice, indicate that on the response form and send a check or money order for any additional taxes due. Include the reference number of the notice on your payment.
  • If you don't agree with the notice, respond promptly with a written explanation and copies of all relevant documents; mail these to the address on the notice.

IRS notices

Getting a notice from the IRS can be upsetting. You've filed your taxes and would like to close that chapter, at least for a year. There are several things you can do if you receive a notice. Calm down and read it carefully. Not all IRS notices relate to tax audits.

About the notice

The notice or letter states the reason it was sent, its purpose, and instructions on how to respond. Normally there is a specific issue related to your account or tax return. The notice could be to inform you of additional tax you owe, that your refund is larger than originally reported, or to request additional information about your tax return.

On the upper right hand corner is a notice number. This number also prints on the lower left hand side of the tear-off stub included with the notice or letter. The IRS website has a table explaining each type of notice by number (see Resources). Match your letter's number with the number in the table to get more information. Though the contents may vary slightly based on the individual case, notices with the same number have the same basic purpose.

TurboTax Tip:

If you need help, consider seeking assistance from a tax professional; ignoring notices can lead to further penalties.

What to do

You generally have 30 days to respond to an IRS notice, so there's no reason to ignore it. Always check which tax year the notice relates to. Do not assume that it relates to your most recent tax return.

Follow the instructions. It may request more information or ask a specific question. If it's a minor issue and you are confident of the facts, you can respond to the notice yourself. But sometimes, you may need to seek help from a tax professional. The IRS says in its article "Eight Things to Know if You Receive an IRS Notice" that "most correspondence can be handled without calling or visiting an IRS office."

If you filed the tax return with TurboTax, you can take advantage of our free audit support options. Our Audit Support Center walks you step-by-step through responding to an IRS notice.

If you agree with the correction notice

If you make a mistake on your tax return, you may receive a correction notice or an unreported income notice. Compare the IRS adjustments with the information on your tax return. If you agree with the adjustments, you can generally reply to the IRS with a check or money order for the additional taxes due. Write the reference number on the check and send it with the voucher the IRS provides with your notice.

If you do not agree with the correction notice

If you do not agree with the notice, then respond as soon as possible with a written explanation. Explain your reasons for disagreeing and enclose copies of all relevant documents. Mail it to the address on the top left corner, along with the tear-off stub for reference. Start a new folder and keep all correspondence in one place (including copies of your responses to the IRS) for ease of reference. Allow at least one month for the response.

The important thing is to respond—ignoring notices will get you nowhere and could result in additional penalties down the line.

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The above article is intended to provide generalized financial information designed to educate a broad segment of the public; it does not give personalized tax, investment, legal, or other business and professional advice. Before taking any action, you should always seek the assistance of a professional who knows your particular situation for advice on taxes, your investments, the law, or any other business and professional matters that affect you and/or your business.

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  • Satisfaction Guarantee/ 60-Day Money Back Guarantee: If you're not completely satisfied with TurboTax Desktop software, go to refundrequest.intuit.com within 60 days of purchase and follow the process listed to submit a refund request. You must return this product using your license code or order number and dated receipt. Desktop add-on products and services purchased are non-refundable.

TurboTax Desktop Business Returns:

  • 100% Accurate Calculations Guarantee - Business Returns: If you pay an IRS or state penalty or interest because of a TurboTax calculation error, we'll pay you the penalty and interest. Excludes payment plans. You are responsible for paying any additional tax liability you may owe. Additional terms and limitations apply. See License Agreement  for details.

  • Maximum Tax Savings Guarantee - Business Returns: If you get a smaller tax due (or larger business tax refund) from another tax preparation method using the same data, TurboTax will refund the applicable TurboTax Business Desktop license purchase price you paid. Additional terms and limitations apply. See License Agreement  for details.

  • Satisfaction Guarantee/ 60-Day Money Back Guarantee: If you're not completely satisfied with TurboTax Desktop software, go to refundrequest.intuit.com within 60 days of purchase and follow the process listed to submit a refund request. You must return this product using your license code or order number and dated receipt. Desktop add-on products and services purchased are non-refundable.

TURBOTAX DESKTOP DISCLAIMERS

  • Installation Requirements: Product download, installation and activation requires an Intuit Account and internet connection. Product limited to one account per license code. You must accept the TurboTax License Agreement to use this product. Not for use by paid preparers.

  • TurboTax Desktop Products: Price includes tax preparation and printing of federal tax returns and free federal e-file of up to 5 federal tax returns. Additional fees apply for e-filing state returns. E-file fees may not apply in certain states, check here for details. Savings and price comparison based on anticipated price increase. Software updates and optional online features require internet connection. Desktop add-on products and services purchased are non-refundable.

  • Fastest Refund Possible: Get your tax refund from the IRS as fast as possible by e-filing and choosing to receive your refund by direct deposit. Tax refund time frames will vary. The IRS issues more than 9 out of 10 refunds in less than 21 days.

  • Average Refund Amount: $3,207 is the average refund amount American taxpayers received in the 2024 filing season based upon IRS data as of February 16, 2024 and may not reflect actual refund amount received.

  • TurboTax Technical Support: Customer service and technical support hours and options vary by time of year.

  • Deduct From Your Federal Refund: Individual taxes only. Subject to eligibility requirements. Additional terms apply. A $40 Refund Processing Service fee applies to this payment. method. Prices are subject to change without notice.

  • Data Import: Imports financial data from participating companies; Requires Intuit Account. Quicken and QuickBooks import not available with TurboTax installed on a Mac. Imports from Quicken (2022 and higher) and QuickBooks Desktop (2023 and higher); both Windows only. Quicken import not available for TurboTax Desktop Business. Quicken products provided by Quicken Inc., Quicken import subject to change.

  • Live Tax Advice: Access to tax experts to obtain answers to tax questions and to assist with tax year 2024 return(s) prepared with TurboTax Desktop software. Additional fees apply. Must be purchased and used by October 31, 2025. Excludes TurboTax Desktop Business. See License Agreement for details.

  • Audit Defense: Audit Defense is a third-party add-on service provided, for a fee, by TaxResources, Inc., dba Tax Audit. See Membership Agreements at https://turbotax.intuit.com/corp/softwarelicense/ for service terms and conditions.

All features, services, support, prices, offers, terms and conditions are subject to change without notice.

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