TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Basic Reviews

Read unbiased reviews from real TurboTax Live Assisted Basic customers. Get unlimited advice from tax experts as you file. For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Easy Easy. Like the definitions and the ability to return to past sections.
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy to use I'm a retired accountant, and I have been using Turbo Tax for a few years now. I love how easy it is to use. Even my non-accountant college students can use it.
Date published: 2023-04-18
Rated 4 out of 5 by from good This product is a cost-effective option,and its design is simple and stylish,in line with the needs of modern people'
Date published: 2023-04-18
Rated 5 out of 5 by from So fast and easy....and accurate! This is amazingly simple, and you learn things as you go. I feel very confident my return is accurate.
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax tricked me I began my TurboTax filing already opted in TurboTax Premium. I did not know I had was opted in Premium until the end. I did not need to use Premium, I had to pay $119. If I did want to change, I would have to have DELETED EVERYTHING I just spent 2 hours inputting to start over. Wasted money.
Date published: 2023-04-18
Rated 1 out of 5 by from Horrible and not user friendly Unable to downgrade my turbotax products even though i did not use any expert. User need to be able downgrade product without having to clear and start over. what a waste of time
Date published: 2023-04-18
Rated 5 out of 5 by from I use TurboTax every year! TurboTax saves me every year. Their platform is so easy to use with many photos, help links, and examples. I had to file four different incomes this year, including a past employer, strike pay, teaching assistant income, and my own side business. TurboTax makes filing for all of these categories so easy to do and with clear instructions without needing to go to a tax professional/CPA.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome Experience The application made it super simple for a retiree!
Date published: 2023-04-18
Rated 5 out of 5 by from Amazing Ease of Access I have quite the dynamic tax situation operating 3 side gig, having a regular job & 3 dependents. Was very comfortable with this process & my return process
Date published: 2023-04-18
Rated 2 out of 5 by from Filing is Easy ONLY if you have a Simple Return! Simple Tax Returns was a piece of cake. Problems started once I had to file using Turbo Premium because I had 1 form (K-1) that I couldn't file under the free version. $190 to file 1 form? Rip off!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1112
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Easy. Like the definitions and the ability to return to past sections.
Date published: 2023-04-18
Rated 5 out of 5 by from Very easy to use I'm a retired accountant, and I have been using Turbo Tax for a few years now. I love how easy it is to use. Even my non-accountant college students can use it.
Date published: 2023-04-18
Rated 4 out of 5 by from good This product is a cost-effective option,and its design is simple and stylish,in line with the needs of modern people'
Date published: 2023-04-18
Rated 5 out of 5 by from So fast and easy....and accurate! This is amazingly simple, and you learn things as you go. I feel very confident my return is accurate.
Date published: 2023-04-18
Rated 1 out of 5 by from TurboTax tricked me I began my TurboTax filing already opted in TurboTax Premium. I did not know I had was opted in Premium until the end. I did not need to use Premium, I had to pay $119. If I did want to change, I would have to have DELETED EVERYTHING I just spent 2 hours inputting to start over. Wasted money.
Date published: 2023-04-18
Rated 1 out of 5 by from Horrible and not user friendly Unable to downgrade my turbotax products even though i did not use any expert. User need to be able downgrade product without having to clear and start over. what a waste of time
Date published: 2023-04-18
Rated 5 out of 5 by from I use TurboTax every year! TurboTax saves me every year. Their platform is so easy to use with many photos, help links, and examples. I had to file four different incomes this year, including a past employer, strike pay, teaching assistant income, and my own side business. TurboTax makes filing for all of these categories so easy to do and with clear instructions without needing to go to a tax professional/CPA.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome Experience The application made it super simple for a retiree!
Date published: 2023-04-18
Rated 5 out of 5 by from Amazing Ease of Access I have quite the dynamic tax situation operating 3 side gig, having a regular job & 3 dependents. Was very comfortable with this process & my return process
Date published: 2023-04-18
Rated 2 out of 5 by from Filing is Easy ONLY if you have a Simple Return! Simple Tax Returns was a piece of cake. Problems started once I had to file using Turbo Premium because I had 1 form (K-1) that I couldn't file under the free version. $190 to file 1 form? Rip off!
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1112